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2.2

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Received item

Received item, not as described. Not refund after 2 months waiting. AVOID, AVOID AVOID!

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

I would 0 stars … dress was not as described was cheap and did not fit .. they will not respond to emails to refund , do not order from this scam company waste of money !!

6 December 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would. Item arrived and was not as described, so I returned it. Flixor has acknowledged receipt of the return, but I'm still waiting for my refund almost two months later.

28 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service and fear is a scam…

Terrible service and fear is a scam company! Dress was not as advertised, far too small and when I emailed them I was informed I would receive a refund within a few days. It’s now been 4 weeks and nothing. They are no longer responding to emails so I’m £40 out of pocket and have no clue how to get my money back. Do not use this company.

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!

Avoid!

Reading other reviews, I’m lucky that I did actually receive the goods although it was very late!

I don’t want them so I want to return. The website claims 100% free returns but there is no described process.

I have been able to get through to them on email and they said they would just issue a refund (no need to return the £80 worth of dresses), but the refund hasn’t arrived. I’ve chased multiple times and they just apologise and say they will contact the refund department.

Will contact my Bank now.

4 January 2025
Unprompted review
Rated 1 out of 5 stars

Have been scammed

Have been scammed. No delivery. Emails non specific and not dealing with my complaints. Do not use!

4 December 2024
Unprompted review
Rated 1 out of 5 stars

WON'T REFUND and FAKE…

WON'T REFUND and FAKE REVIEWS....ordered dress and arrived but quality was poor and much shorter than in images on website.
Have been trying for 2 weeks to get a response to return/refund but they just reply with standard response saying we will be in touch in a day or 2 to organise. Then hear nothing. Going to have to go through credit card to receive refund as not getting anywhere. Have left a review on their website giving them a poor review and suprisingly it doesnt show.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!

Beware of this company, a lot of fake reviews on their website. Read the reviews, then you’ll see for yourself. Reporting to ASA.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

AVOID -scam company

AVOID -scam company, ordered a dress on 10th Nov for 2-12 days delivery.item hasn't arrived, location tracking it still in China. company ignoring emails. going thru bank for refund but may have to cut my losses.will be reporting this company. I believe any reviews that are 5 stars to be fake and from the company themselves.

10 November 2024
Unprompted review

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