Do not book with FlixBus if you expect real customer service or a refund process that works. I cancelled my booking the same day I made it, yet I still ended up paying around 350 DKK. I have... See more
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flixbus should only be an option if you dont have further connections after getting off their busses. They simply can't be relied on to get to your destination on time. Often in Aalborg it cost... See more
I've went on Flixbusses a lot of times, and some experiences are better than others. Generally, Flixbus is quite good, mainly because of the price. However, on one of my more recent experiences, where... See more
Company replied
We have been travelling with flixbus from Århus to Paris this summer. Our seats were with sufficient space for the legs and saftety was high at the first step on the journey Århus/Berlin in regar... See more
Replied to 52% of negative reviews
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Better then with train
Comfortable bussens always on time
Always on time. Comfortable seats
Super value for money
Super value for money. Nice and friendly service. Clean new busses are normally used. Only issue can be the sign on the busses. Often difficult to find the right bus at departure points. Could be improved to avoid stress by passengers as well as driver's. Will use the service again for sure.
Great experience!
Great bus experience and cheap for …
Great bus experience and cheap for students!
No hidden surprises, just a well functioning bus service
If you're prepared to spend the extra time travelling by bus, FlixBus is a great option. Good seats, busses arrive on time, and it was all in all a pleasant experience. No hidden surprises :)
Bus a long trip to a low price
Bus a long trip to a low price.
Bus ok, and all in time
Wifi was useful.
Great
Great bus, with nice busdriver, Wi-Fi and arrived at the scheduled time :)
Great comfort! On time!
Everything went as planned.
Everything went as planned. Good drivers and modern bus. Departure on time like arrival. Would like to use Flixbus again. Recommendable.
Very good trip
No problems whatsoever!
Friendly chauffeur
Friendly chauffeur. Timetable precise. Good handling of baggage.
billig og effektiv transport til …
billig og effektiv transport til Berlin. 1 time forsinket i Berlin pga. 15 min forsinkelse i Rostock ( paskontrol ) og derfor ramte vi en masse trafik inde i Berlin
Great experience
Great experience. The bus arrived early for us to get in and find our seats, wi-fi was working and best of all, the tickets were cheap!
Cheap, easy and decent
If traveling cheap is the most important thing for you I would recommend Flixbus. Sleeping in a bus is never super comfortable, but it is cheap and easy. Decent service, but don't expect the best Wifi on board or a luxurious toilet - you get what you pay for, and I think that's fair and square.
On time as usual!
Billig og nem transport.
FlixBus is usually on time and gives …
FlixBus is usually on time and gives good value for money.
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