The bus was conducive throughout the trip to Bristol on 23rd June, however we encountered a major delay during the trip in Sheffield....we were delayed for about an hour before they eventually transf... See more

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About FlixBus
Written by the company
Great value, sustainable and reliable coach transport to more than 80 destinations across the UK.
Looking for low-cost travel? Find tickets to London, Birmingham, Manchester, Cardiff, Sheffield and many more.
Try out our dedicated Scottish network, offering regular daily coach services between cities including Edinburgh, Glasgow and Aberdeen. Over 60s with a bus pass, under 22s with Young Scot and other NEC holders travel free.
FlixBus also offers international services from the UK to Paris, Amsterdam, Frankfurt and more, connecting travellers to Europe’s largest coach network.
Get more out of life with FlixBus:
✔ Tickets from just £4.49
✔ Convenient, easy online booking
✔ Free, fast, unlimited Wi-Fi
✔ USB charging for mobile devices
✔ Toilet onboard
✔ Comfortable, modern vehicles
✔ 365 days a year
Flix is trusted by millions of passengers every year, with 8,000 destinations available in 44 countries across four continents.
Low-cost tickets are available from www.flixbus.co.uk or the FlixBus App.
FlixBus: get more life in real life!
Contact info
Amphitheatre Parkway 1600, 94043, Mountain View, United Kingdom
- flixbus.co.uk
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So quick and so cheap!
2 times delays bus
Rubbish service no customer service
Bus booked months in advance. Notification of delay of 74 mins 10 mins before leaving. Waited 74 mins no bus and tracker shows it left on time. Bots redirect you to the tracker which is incorrect. No idea what happened had to pay 4 times the price for national express, very nice though.
quick and easy
Easy and cheap
Easy to choose a time suitable for you and of course, you can book seats too.
The app is easy to use and the prices are great
Booked reserved seat that was not provided
I had booked a reservation seat but there was no seat reservations added so I paid for something I did not get
Because of the delay we was not able to…
Because of the delay we was not able to have any breaks
The bus was conducive throughout the…
The bus was conducive throughout the trip to Bristol on 23rd June, however we encountered a major delay during the trip in Sheffield....we were delayed for about an hour before they eventually transferred us to a later flix bus......it wasn't very pleasant for me becauseIwas late to my appointment......we finally arrived safely at Bristol .
The bus coming in one hour half late…
The bus coming in one hour half late this is no good experience
Frequent delays and cancellations
I use this service 5 days a week, from bristol to london and london bristol.
There is always frequent delays and is rampant. 15 to 20 minutes delays should be normal, but 60 minutes and cancellations is outrageous and unexplained. I actually don't get a refund when there is a cancellation and i have a couple of refunds not received. dont know when i will get them into my accounts.
Drivers are good, and give you smooth driving but is always a headache, when i have to be checking mails for delays and cancellations of my trip.
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