While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
FlixBus: goedkope busreizen naar 2.000+ Europese bestemmingen ✔ Wi-Fi ✔ App & iDEAL ✔ Milieuvriendelijk → Boek snel & voordelig online!
United States
2.2
9 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible scam company, we bought a ticket and they changed our times and said we should buy our tickets after refunding, but the refund doesn't give back our full amount and the tickets became more expensive this company also doesn't reply to emails and the number doesn't work. Someone should sue this company ASAP!
FlixBus is dangerous and incompetent. On June 23rd, my bus from Paris to Brussels turned into a nightmare:
• The driver abandoned the bus, leaving us stranded on the motorway in the middle of the night.
• No communication, no safety measures, just passengers exposed to speeding trucks and cars.
• Police had to intervene, and we waited hours for a replacement driver.
• FlixBus refused to take responsibility, ignored my complaints, and only refunded my ticket (€26.97) after weeks of chasing them.
This company is a risk to passengers’ lives. Avoid at all costs!
Great service, clean bus, runs on time - I booked a 1 way journey from Bruges to Brussels Airport in February because there were train strikes. What an awesome service. I will definitely use them again.
Flixbus is dangerous and incompetent. On June 23rd, my bus from Paris to Brussels turned into a nightmare:
• The driver abandoned the bus, leaving us stranded on the motorway in the middle of the night.
• No communication, no safety measures, just passengers exposed to speeding trucks and cars.
• Police had to intervene, and we waited hours for a replacement driver.
• FlixBus refused to take responsibility, ignored my complaints, and only refunded my ticket (€26.97) after weeks of chasing them.
This company is a risk to passengers’ lives. Avoid at all costs!
Monopolio-ce sont des voleurs
ce sont des voleurs qui doivent être signalés à la police. très mauvais sono dei ladri da denunciare alle forze dell ordine. pessimi.
They don don’t reimburse ticket.this is against customers rights.
Monopolizzano a Bruxelles e Charloroi
Terribile customer service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
