FlipBuilder Reviews 306

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding, and fast approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the product itself was not always what they needed, even if the customer service was effective in addressing their concerns.

What people talk about most

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting its efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as an excellent, easy-to-use... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been used Flipbook Builder for more than 10 years. Recently I found Flip PDF Pro version provides multimedia functionalities. Since I lost my record for old one which I've used, I tried to c... See more

Rated 5 out of 5 stars

Flipbuilder Pro was exactly what I was looking for. We had a special project that required being able to put video and audio into a "book" style presentation and FBP did just that. Practically had a z... See more

Rated 5 out of 5 stars

I had a problem with my software for the first time in years, which required me to re-enter my license key. I needed this urgently because I had to create an e-magazine for an NPO that contains crucia... See more

Rated 5 out of 5 stars

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a V... See more


Company details

  1. Book Publisher

Written by the company

FlipBuilder is an innovative and professional digital publishing platform, providing the best solution to convert static PDF files into interactive online flipbooks. From design to delivery, we focus on simplicity in use and power in function. Unlike traditional printed publications based on paper, you can create an online elegant digital magazine within several steps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first Book with Flip-Builder a success

I just started with Flip-Builder a few days ago, don't read the manual first, so am happy to try.
Choco, your assistant answered my questions IMMEDIATELY with graphics and hints. That was perfect, so I was able to work on my big project almost without interruption.
I only know part of it, but the presentation on PC, tablet or smartphone is convincing, the graphics are clear and give the feeling of REALLY reading a book.
Since I made the current publication more for older people, I will now test whether this target group can handle the Flip-Builder without any problems.
Big congratulations, but especially for the PROMPTE service. That makes the difference to other program providers.
Paul

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Great tool, great service!

Not only have I found this tool to be the best way to "flip" a presentation in to an engaging book, but the customer service is also extremely efficient and responsive.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Great software and customer service

No only is this software great and allows you to easily create numerous flipbooks without charging individually, but the customer service is great too. When I needed a new license for a laptop with different operating system, they were very helpful and provided a significant discount!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

I engaged with Choco for information…

I engaged with Choco for information regarding a problem caused by building works that had incarcerated the licensed computer to external storage. The patience and understanding displayed were clear and concise, creating an excellent after-sales experience. Thank you so much.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

I was searching for an easy way....

I was searching for an easy way to create flipbooks. After trying out various alternatives, I ultimately chose FlipBuilder. I’ve been using it for six months now, and I haven’t encountered any issues. Whenever I’ve reached out to their support on a how to question, they’ve been prompt and helpful in their responses. I highly recommend FlipBuilder.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Create e-books

FlipBuilder is an excellent tool to create professional e-books. I have used it to create the yearbook of my school for the past 3 years and it so easy to use and it exports in many formats.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

FlipBuilder Flexible and Easy to Use

We have been using FlipBuilder since 2021 with no issues and never even needed to contact support until a recent need arose for us to do a fresh installation and we needed to get our details from support who helped us quickly and expertly.
It's flexible and easy to use, reliable and does the job!

30 May 2024
Unprompted review
Rated 5 out of 5 stars

It is an incredible program

It is an incredible program. I have been working with this program for 11 years and it has never given me any problems. Now they have updated for the new Flip book plus and it is the same wonder, simple and practical. As for technical assistance, you couldn't ask for more, they are there when you need them. Without a doubt, the best thing I could buy online, I don't give 10 stars because you can't.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

The software is perfect with a…

The software is perfect with a multitude of options but if I have to highlight something very important it is the customer support, it is simply spectacular, fast and effective. This is a great way to pay for a software licence.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Great program for making flip books

Great program for making flip books. The program is easy to use and affordable. The customer service is also great too, they're quick to respond and resolve your issue. Highly recommend.

9 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look