FlightsPro Reviews 420

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

My family lost money trying to book a trip last year to a scamming agent. So when we decided to look into getting tickets again for a family trip? My wife was worried but once I spoke to Ronnie at fl... See more

Company replied

Rated 5 out of 5 stars

Ronnie made it all easy! He was contentious in finding me the right flight at a good price; I was apprehensive at first as Ive never done payments like this before , I usually credit card it! What a g... See more

Company replied

Rated 5 out of 5 stars

Terry thank you for all your help and for sorting 9 flights for my daughter for her travels later this year. Very patient, professional, super quick at responding. Also extremely competitive price t... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend James at Flightpro enough! He helped me secure an amazing deal on flights to Dallas and made the whole process completely stress-free. Nothing was ever too much trouble—he was always... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Beach Resort
  4. Flights Search Site
  5. Group Accommodation
  6. Travel Aggregator

Written by the company

Welcome to FlightsPro, your esteemed travel agent situated in the heart of London. We are committed to delivering impeccable travel solutions tailored to meet your discerning needs with utmost professionalism. "Flightspro" is a fully bonded company working under strict guidelines of CAA (Civil Aviation Authority) UK. We are committed to our customers for the best cover & comfort". Our comprehensive services encompass all aspects of travel, from meticulously arranging flights and securing premium accommodations to conscientiously planning bespoke holidays and ensuring seamless airport transfers. At FlightsPro, we prioritize trust, safety, and client satisfaction, fostering enduring relationships built on reliability and excellence. Behind our services is a team of experienced travel advisors, each with a wealth of industry knowledge. They're here to ensure your travel plans are meticulously tailored to exceed your expectations. Whether you are looking for corporate travel or leisurely escapades, our tailored approach ensures a seamless experience from start to finish. With FlightsPro, you can rest assured that your travel needs are in capable hands. Allow us to elevate your journey with our unwavering commitment to delivering unparalleled service and creating unforgettable moments. Welcome to a world of refined travel experiences with FlightsPro. We have dedicated customer services staff who are professional & ensure your after sales experience is completely hassle free.


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You should know

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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Rated 5 out of 5 stars

garren was very helpful in booking…

garren was very helpful in booking flights to kenya for a large group

11 February 2025
Unprompted review
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Reply from FlightsPro

Dear Paul,

Thank you so much for your kind words for FlightsPro UK! I’m really glad to hear Garren was helpful in getting the Kenya flights sorted, especially for such a large group.

We’ll make sure to pass your feedback along—he’ll appreciate it. If there’s anything else you need as the trip gets closer, just let us know.

Safe Travels!
Team FlightsPro

Rated 5 out of 5 stars

Thank you Garren

I spoke with Garren from the first day and he provided me with the best ever Service. Was very patient while I was undecided as to what I actually wanted. His reassurance when I was a bit sceptical made me very confident with proceeding with my booking. I am very pleased with the service I received from him and will return for future bookings. Thank you much appreciated. Zita Brice

11 June 2025
Unprompted review
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Reply from FlightsPro

Dear Zita,

Thank you so much for taking the time to share your experience of FlightsPro Travel Agency. We’re absolutely delighted to hear how well Garren looked after you from start to finish. It’s wonderful to know his patience, reassurance, and support made such a positive difference while you were making your booking.

We’ll be sure to pass on your kind words to Garren — he’ll be so pleased to hear them. We truly appreciate your trust in us and look forward to helping you with your future travel plans.

Warmest regards,
Team FlightsPro

Rated 5 out of 5 stars

The lovely Amber

My travel expert was Amber, she was so helpful and I’m now recommending the rest of my party directly to her. Amber, thank you again.

30 June 2025
Unprompted review
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Reply from FlightsPro

Hi M Alleyne,

Thank you so much for your lovely message for FlightsPro Travel Agency. We’re thrilled to hear Amber was able to help and that you’re now recommending the rest of your party to her — that really means a lot.

I’ll make sure to pass on your kind words to Amber, she’ll be so pleased to hear them. If there’s anything else you or your group need along the way, we’re always here to help.

Thanks again for taking the time to share this!

Best wishes,
Team FlightsPro

Rated 5 out of 5 stars
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Reply from FlightsPro

Dear Jeanie,

Thank you so much for your lovely feedback of FlightsPro UK! We’re delighted to hear that Amber was able to assist you so professionally and cheerfully. She’s a valued member of our team, and your kind words will mean a lot to her.

We truly appreciate your support and wish you a wonderful trip to Dominica. If there’s anything else we can do for you, please don’t hesitate to reach out.

Have a lovely trip!

Best Wishes,
FlightsPro UK

Rated 5 out of 5 stars

5 Star customer service from Garren

Our advisor was Garren. Purely professional considering I was nervous about booking such a large trip to Miami from the UK with all the family. We was kept fully up to date all along the way and received a good seat selection on the plane before hand. Cant recommend these enough and will be using them again for my booking going forward. 5 stars well done Garren and Flights Pro

25 June 2025
Unprompted review
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Reply from FlightsPro

Dear Shaun,

Thank you so much for your wonderful feedback of FlightsPro UK! We’re thrilled to hear that Garren was able to support you so professionally, especially with such an important trip for you and your family.

It’s great to know you felt well-informed throughout the process and were happy with your seat selection. Your recommendation means a great deal to us, and we look forward to assisting you with your future travel plans. Wishing you and your family a fantastic time in Miami!

Best Wishes,
FlightsPro UK

Rated 5 out of 5 stars

Amber was very inventive

Amber was very inventive, knowledgeable and understanding when she booked a flight to St Kitts for my dad. Thank you!

4 June 2025
Unprompted review
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Reply from FlightsPro

Dear Mrs Beckford,

Thank you for your kind words regarding Amber's assistance with booking your father's flight to St Kitts. We're delighted to hear that her inventive approach, expertise, and understanding contributed positively to your experience.

At FlightsPro Travel Agency , we strive to provide exceptional service, and your feedback reinforces our commitment to excellence. Should you require any further assistance or have additional travel needs, please don't hesitate to reach out.

We look forward to serving you again in the future.

Warm regards,
FlightsPro UK

Rated 5 out of 5 stars

Great customer service

I am very grateful to this company and especially to AMBER who was very patient with me when I was trying to work out the best route of travel.
She guided me step by step until I had reached my outcome. Thank you.

3 June 2025
Unprompted review
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Reply from FlightsPro

Dear Mrs N Ozetem,

Thank you so much for your thoughtful message for FlightsPro Travel Agency. It was an absolute pleasure to assist you, and I'm delighted to hear that Amber's guidance helped you find the best travel route. Your appreciation truly brightened our day.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.

Warm regards,
FlightsPro UK

Rated 5 out of 5 stars

Fast and professional service with…

Fast and professional service with great flight prices

3 June 2025
Unprompted review
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Reply from FlightsPro

Dear Timmy,

Thank you for your positive feedback! We're delighted to hear that you found our service fast, professional, and offering great flight prices. If you have any further questions or need assistance with future travel plans, feel free to reach out. We're here to help!

Warm Regards,
FlightsPro UK

Rated 5 out of 5 stars

An excellent service

A very efficient, knowledgeable and helpful service.

3 June 2025
Unprompted review
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Reply from FlightsPro

Dear Mr Hicks,

Thank you for 5 star review of FlightsPro UK.We're thrilled to hear that you found our service efficient, knowledgeable, and helpful.

Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon!

Warm Regards,
FlightsPro UK

Rated 5 out of 5 stars

Highly Recommended

I had an excellent experience working with James Norton at Flights Pro. From start to finish, James was incredibly responsive and helpful. No matter what time I called, he always answered and provided clear, timely information. His dedication and customer service were outstanding, and he made the whole booking process smooth and stress-free. Highly recommended!

30 May 2025
Unprompted review
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Reply from FlightsPro

Dear Nadine,

Thank you for sharing your experience of FlightsPro UK! We're so glad to hear that James Norton made your booking process smooth and stress-free. His commitment to being responsive and helpful truly reflects the level of service we aim to provide at Flights Pro.

Your recommendation means a lot to us, and we look forward to helping you with your future travel plans!

Warm Regards,
FlightsPro Team

Rated 5 out of 5 stars

James was great in getting our flights…

James was great in getting our flights sorted and making sure details were correct and that we received everything we needed. The overall experience was great

30 May 2025
Unprompted review
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Reply from FlightsPro

Dear Diadre,

Thank you for your kind feedback! We're delighted to hear that James was able to assist you so effectively and ensure everything was in order for your trip. Providing a smooth and reliable experience is what we strive for, and it's great to know we hit the mark. We look forward to helping you again in the future!

Safe Travels!

FlightsPro UK

Rated 5 out of 5 stars

I've been dealing with Amber Atkins at…

I've been dealing with Amber Atkins at flights pro for quite a few yrs now I can honestly say she is very helpful and professional at all times and polite.

16 May 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Dear Christopher,

Thank you so much for your wonderful feedback of FlightsPro UK . We're delighted to hear that Amber has consistently provided you with helpful, professional, and polite service over the years.

At FlightsPro, we take great pride in our team, and Amber's dedication to delivering exceptional customer service truly exemplifies the standard we strive for. Your continued trust and satisfaction are of utmost importance to us, and we're grateful to have had the opportunity to assist you.

Should you have any further travel needs or inquiries, please don't hesitate to reach out. We're here to ensure your future journeys are just as seamless and enjoyable.

Safe Travels,
FlightsPro Team

Rated 5 out of 5 stars

I would like to say that doing business…

I would like to say that doing business with Garran Green is fantastic and appreciated. Garran make me feel comfortable and relaxed. He has never get impatient with me at no time and always willing to listen and make me feel appreciated. I would always do business with this gentleman at anytime I am flying. Garran. Many thank you for everything.
Clarence Cameron

12 May 2025
Unprompted review
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Reply from FlightsPro

Dear Clarence,

Thank you so much for your thoughtful and generous feedback regarding your experience with FlightsPro Travel Agency.We’re truly grateful to have clients like you, and it means a great deal to know that Garren made you feel comfortable, relaxed, and appreciated throughout the process.

Garren consistently brings professionalism, patience, and a personal touch to his work, and we’re delighted to hear that this shone through in your interactions with him. Your loyalty and trust in doing business with him—and with us—is sincerely valued.

We'll be sure to share your kind message with Garren. It will no doubt make his day.

Wishing you safe and enjoyable travels always.

Warm regards,
FlightsPro UK

Rated 5 out of 5 stars

My experience with James Norton

James Norton the agent that book my flight was absolutely fantastic, from start to finish. Very professional and patient. Even when I admitted I was an idiot, he reassured me I wasn't. He took the time to email confirmation of all information he gave me verbally. Looking forward to my trip confidently knowing I've been well informed.

6 May 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Dear Thelma,

Thank you so much for your wonderful feedback regarding your recent experience with FlightsPro Travel Agency, London.We're thrilled to hear that James provided such professional, patient, and reassuring service throughout your booking process.

James takes great pride in ensuring our clients feel informed and supported every step of the way, so it's fantastic to know his efforts made a positive impact. I'll be sure to pass along your kind words to him—I'm certain he'll be delighted to hear them.

We wish you a fantastic trip and are always here should you need anything further.

Warm regards,
FlightsPro UK

Rated 5 out of 5 stars

Amber was good and very quick and…

Amber was good and very quick and efficient yesterday to gave me a quote. Today I purchased my tickets with her and flightpro. Stress free and easy as 1.2.3. Thank you Amber. God bless

24 April 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Dear EP,

Thank you so much for your lovely message for FlightsPro UK! Amber will be delighted to hear how much you appreciated her help—it truly means a lot. We're thrilled that booking your tickets was smooth and stress-free. That’s exactly the experience we aim for!

Wishing you an amazing trip ahead. If you ever need anything else, we’re just a call away.

Safe Travels! 🙏✈️

FlightPro Team

Rated 5 out of 5 stars

Always a good experience with FlightsPro

Never had any issues booking with flightspro.
James and Amber are really helpful and make the process so stress free. James did my 3rd booking today and was amazing.
Thank you :)

23 April 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Dear Alicia,

Thank you for your kind words and for sharing your experience of FlightsPro UK! We're delighted to hear that you've enjoyed many wonderful holidays with us.

It's fantastic that you've consistently found our Travel Specialists to be attentive and helpful in creating itineraries that perfectly match your needs. We're also pleased to know that you felt well supported throughout your recent booking with James.

We appreciate your feedback and look forward to welcoming you back for another holiday in the future.

Best Wishes,
FlightsPro UK

Rated 5 out of 5 stars

All I can say is

All I can say is, THANK YOU! to my agent Amber.
She is amazing and a credit to your company.
Going above and beyond, is a gift that she has to ensure customer satisfaction.

14 April 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Hi Paul,

We are so happy to hear about your wonderful experience with FlightsPro UK! It's great to know that your Travel advisor Amber provided you with exceptional customer service skills & helped throughout the booking process.

We will be sure to share this excellent feedback with Amber & her team.

Thank you for your kind recommendation.We look forward to helping you plan your next trip!

Best Regards,
FlightsPro UK

Rated 5 out of 5 stars

Exceptional Service

I would like to thank James Norton for his excellent customer care and patience, whilst amending my original booking. He went over and above to resolve my issue, keeping me fully updated throughout the whole process. James you are a credit to your organisation. I look forward to arranging my future trip with you.

21 April 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Hi Carol,

We are so happy to hear about your wonderful experience with FlightsPro UK! It's great to know that your Travel advisor James provided you with exceptional customer service skills & helped throughout the booking process.

We will be sure to share this excellent feedback with James & his team.

Thank you for your kind recommendation.We look forward to helping you plan your next trip!

Best Regards,
FlightsPro UK

Rated 5 out of 5 stars

Really helpful

I needed help with what I thought was a complicated group booking. Amber at FlightsPro made it simple and straightforward for me.

15 April 2025
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Reply from FlightsPro

Hi Barry,

Thank you so much for sharing this phenomenal review of FlightsPro Travel Agency,London,UK. We are so thrilled to hear that Amber so seamlessly was able to assist you with you booking.

It is truly rewarding to know that Amber and the team met your expectations.We greatly appreciate your kind words and will make sure to pass them on to the team.We cannot wait to help you and plan more group bookings in the future!

Kind Regards,
FlightsPro UK

Rated 5 out of 5 stars

Supportive

I had the best Agent ever, very patient very knowledgeable and very professional.
Thank you Amber!!!

4 April 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Dear Nakisha,

Thank you for writing a 5*review of FlightsPro UK. We are so glad you hear that Amber & her team provided you with its exemplary customer service.

We truly appreciate your kind words and we hope to have the opportunity to welcome you back for your future trip.

Many Thanks
FlightsPro UK

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