I am grateful to have discovered Flights Deal! After needing a last minute emergency flight to the USA from London, one of their amazing agents, Jack, was able to work with me to make it happen, negot... See more
Company replied
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I am grateful to have discovered Flights Deal! After needing a last minute emergency flight to the USA from London, one of their amazing agents, Jack, was able to work with me to make it happen, negot... See more
Company replied
Brilliant experience booking with Flights Deal. They contacted me quickly, provided a well priced direct flight that aligned with my needs. Jack was very patient and answered all my questions. I paid... See more
Company replied
Last minute emergency flight booked without any problems. Jack R. was extremely helpful from start to finish with an wonderful costumer service.. Will use the service again and recommend to everyo... See more
Company replied
I went Flight Deal when I had problems with other agency. But after talking to Kelvin from Flight Deal, all my problems were solved and he issued my ticket for me. Kelvin is a good and respectful p... See more
Company replied
We are privately owned company, which strives to provide its customers the best possible travelling facilities. Flights Deal works to provide its customers low budget and high quality air travel around the globe. We take care of our customers’ requirements and facilitate them in every possible manner. Quality is out utmost feature and we consistently serve our customers with this. Besides providing information, our customer care keep in touch with the customers at one-on level to avoid any ambiguity related to travelling facilities. Our company provide decent alternative to top notch airlines. With the teamwork of our members, we assure this quality. Moreover, our team makes sure that all your concerns and queries remain in a right direction to avoid any adversity in future. For a reasonable period of time we are a trusted travelling partner of numerous customers, as we keep all the information about our clients save and secure. You can contact us whenever you need our services.
85 Great Portland Street, W1W 7LT, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very reliable company and excellent communication especially from Jack
Jack is very helpful. He helped my family and guided them to come here in the UK. Thank you so much. More power to your company.
When I contacted mr Kevin I had doubt in me but after awhile I gave it a try and I was surprised with the level of patience, reliability and accountability mr Kevin showed me.
I will be patronising again very you soon.

Reply from Flights Deal
My life in booking made flight deals very easy. They will really give what you are looking for. Very accommodating. Easy to contact and to talk to. Highly recommended 100 stars for them ❤️ flight deals made my dream holiday come true 🫶🏼

Reply from Flights Deal
Very good and nice company, very helpful in time of need. Surely recommend 👌🏽

Reply from Flights Deal
Jack made it very easy for me to find flights that are suitable for me and made it easy to book. I am very happy with the service from Jack.

Reply from Flights Deal
I am so grateful that Jack helped me book the best flight deal for me and my family. He is so approachable and kind. He assisted us and tracked us thru message all the way to airport until our flight back home. I highly recommend flight deals and Jack. Thanks a lot!

Reply from Flights Deal
I wish I could give them a ZERO. The agent Maaz appears friendly and caring at the beginning but when it comes to payment they are scams. They tell you all sort of lies to get your money. I feel devastated that they scam me and my teenage son who will be scarred for life. They insist you to use Revolut card instead of ma8n stream bank because they know how hard it is to get the money back from Revolut Disputes. It's such a shame that they are using genuine merchants for their own gains and tricking innocent people into making payments.
Maaz introduced himself as working for Wego first, then he said his company is Travel Zone then he sent me a totally different company poster from Flight Deals.
A total fake.
Please DO NOT waste your money by getting scammed by these people.
I had to get police , CAA and ABTA involved.

Reply from Flights Deal
There was a incident where I accidentally transferred money into the companies account,I called and told them the situation,they dealt with the situation immediately and professionally,they were trustworthy,I would recommend this travel agent,not just in regards to solving issues but also buying flight tickets which are very reasonable.

Reply from Flights Deal
The service was great, I worked with Jack and he communicated well with me throughout even in odd hours ,he was quick to pick calls annd reply messages and also always answered any of my questions

Reply from Flights Deal
My agent Jack was quick at responding whenever I needed a query to be addressed and there was flexible options for me to fund the flight for the whole family.
Thank you Jack.

Reply from Flights Deal
Very professional, Assistance was provided at every stage , flexibility and detailed information was provided and avialable to me at all times .
All around Great Service i will be using this company again .
Thank you Kevin for sorting it all out and providing a stress free booking

Reply from Flights Deal
I contacted Flight deals yesterday was given the options available to me for the preferred dates. I asked for more options, different dates and Kevin was patient and quick to respond even at night on WhatsApp. I highly recommend Flight deals. Service was excellent

Reply from Flights Deal
Brilliant experience booking with Flights Deal. They contacted me quickly, provided a well priced direct flight that aligned with my needs. Jack was very patient and answered all my questions. I paid with Klarna and have to say that the instructions shared by Flights Deals were crystal clear and made the process seamless. I highly recommend them!

Reply from Flights Deal
Flights Deal has been very helpful, they are reliable and they get you the best deals in terms of price and their staffs are very quick and reliable

Reply from Flights Deal
I had an excellent experience with Flight Deal. A day before my return trip, I needed an extra bag allowance, and they immediately stepped in to pay for it on my behalf. This saved me a lot of stress since I was already preparing to travel. After I arrived, I simply reimbursed them. Their quick response, reliability, and support made my journey much smoother. I truly appreciate their professionalism and highly recommend Flight Deal for hassle-free travel assistance and flight arrangements.

Reply from Flights Deal
Great work done Kelvin, I do appreciate your swift responses even out of office hours and your patience for customers .. first time customer with great satisfaction😇😇😇

Reply from Flights Deal
Exceptional and reliable service. The customer service was wonderful, patient, and respectful. They truly know what they're doing. I will definitely use Flights Deal again and recommend them to my friends.

Reply from Flights Deal
Good customer service, checked up on my during my difficult payment process.
I’ll recommend for anyone

Reply from Flights Deal
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