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See what reviewers are saying

Rated 5 out of 5 stars

I am grateful to have discovered Flights Deal! After needing a last minute emergency flight to the USA from London, one of their amazing agents, Jack, was able to work with me to make it happen, negot... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience booking with Flights Deal. They contacted me quickly, provided a well priced direct flight that aligned with my needs. Jack was very patient and answered all my questions. I paid... See more

Company replied

Rated 5 out of 5 stars

Last minute emergency flight booked without any problems. Jack R. was extremely helpful from start to finish with an wonderful costumer service.. Will use the service again and recommend to everyo... See more

Company replied

Rated 5 out of 5 stars

I went Flight Deal when I had problems with other agency. But after talking to Kelvin from Flight Deal, all my problems were solved and he issued my ticket for me. Kelvin is a good and respectful p... See more

Company replied

Company details

  1. Airline Ticket Agency
  2. Travel Agency

Written by the company

We are privately owned company, which strives to provide its customers the best possible travelling facilities. Flights Deal works to provide its customers low budget and high quality air travel around the globe. We take care of our customers’ requirements and facilitate them in every possible manner. Quality is out utmost feature and we consistently serve our customers with this. Besides providing information, our customer care keep in touch with the customers at one-on level to avoid any ambiguity related to travelling facilities. Our company provide decent alternative to top notch airlines. With the teamwork of our members, we assure this quality. Moreover, our team makes sure that all your concerns and queries remain in a right direction to avoid any adversity in future. For a reasonable period of time we are a trusted travelling partner of numerous customers, as we keep all the information about our clients save and secure. You can contact us whenever you need our services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

When I contacted mr Kevin I had doubt…

When I contacted mr Kevin I had doubt in me but after awhile I gave it a try and I was surprised with the level of patience, reliability and accountability mr Kevin showed me.
I will be patronising again very you soon.

20 January 2026
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Agbede,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Flight Deals

Rated 4 out of 5 stars

It was great

It was great

14 January 2026
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Hafiz Ahmad,
Thank you for your review.
It was great to get a 4-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

My life in booking made flight deals…

My life in booking made flight deals very easy. They will really give what you are looking for. Very accommodating. Easy to contact and to talk to. Highly recommended 100 stars for them ❤️ flight deals made my dream holiday come true 🫶🏼

1 December 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Cindy Diana,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Very good and nice company

Very good and nice company, very helpful in time of need. Surely recommend 👌🏽

22 December 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Abiola Aleje,
Thank you for your review.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Quick and easy service 👌

Jack made it very easy for me to find flights that are suitable for me and made it easy to book. I am very happy with the service from Jack.

11 December 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Natasha Munster,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

I am so grateful that Jack helped me…

I am so grateful that Jack helped me book the best flight deal for me and my family. He is so approachable and kind. He assisted us and tracked us thru message all the way to airport until our flight back home. I highly recommend flight deals and Jack. Thanks a lot!

15 November 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Patrisse Almeria,
Thank you for your review.
It was great to get a 5-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Flight Deals

Rated 1 out of 5 stars

I wish I could give them a ZERO

I wish I could give them a ZERO. The agent Maaz appears friendly and caring at the beginning but when it comes to payment they are scams. They tell you all sort of lies to get your money. I feel devastated that they scam me and my teenage son who will be scarred for life. They insist you to use Revolut card instead of ma8n stream bank because they know how hard it is to get the money back from Revolut Disputes. It's such a shame that they are using genuine merchants for their own gains and tricking innocent people into making payments.
Maaz introduced himself as working for Wego first, then he said his company is Travel Zone then he sent me a totally different company poster from Flight Deals.
A total fake.
Please DO NOT waste your money by getting scammed by these people.
I had to get police , CAA and ABTA involved.

31 October 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Khurram Butt,

We are truly sorry to hear that you were scammed by individuals falsely claiming to represent Flight Deals. Unfortunately, such fraudulent activities are becoming increasingly common, and we always advise our customers to remain vigilant.

Please note that there is no employee by the name of Maaz associated with Flight Deals. Additionally, our only official company bank account ends in 8460 — we do not request or accept payments into any other account.

From your message, it appears that the individual you spoke with mentioned multiple company names before finally claiming to represent Flight Deals. This should have been a warning sign, and we strongly recommend discontinuing any communication with such parties.

We sincerely appreciate you bringing this matter to our attention. While we are not directly involved in the transaction, we are happy to assist you in any way possible to help recover your funds, such as by providing confirmation of our legitimate business details for your bank or relevant authorities.

Thank you for your understanding and cooperation.

Warm regards,
Flight Deals

Rated 5 out of 5 stars

Very prompt in dealing with issues

There was a incident where I accidentally transferred money into the companies account,I called and told them the situation,they dealt with the situation immediately and professionally,they were trustworthy,I would recommend this travel agent,not just in regards to solving issues but also buying flight tickets which are very reasonable.

24 October 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Priscilla,

Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

I’m a Very satisfied customer

The service was great, I worked with Jack and he communicated well with me throughout even in odd hours ,he was quick to pick calls annd reply messages and also always answered any of my questions

11 October 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Franca,

Thank you for your review.
It felt great to find out that your satisfaction was reflected in the wonderful review you had written for us.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

My agent Jack was quick at responding…

My agent Jack was quick at responding whenever I needed a query to be addressed and there was flexible options for me to fund the flight for the whole family.
Thank you Jack.

13 August 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Rhemiel Nakabikwa,

Thank you for letting the community know that you had a nice flight ticket booking experience with Flight Deals. This greatly boosted the morale of our sales team!

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Flight booking

Very professional, Assistance was provided at every stage , flexibility and detailed information was provided and avialable to me at all times .
All around Great Service i will be using this company again .
Thank you Kevin for sorting it all out and providing a stress free booking

7 October 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Vera Kanadet,

Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Quick response with so many options and available payment plans

I contacted Flight deals yesterday was given the options available to me for the preferred dates. I asked for more options, different dates and Kevin was patient and quick to respond even at night on WhatsApp. I highly recommend Flight deals. Service was excellent

30 September 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Charmaine M,

Thank you for your review.
It felt great to find out that your satisfaction was reflected in the wonderful review you had written for us.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Brilliant experience booking with…

Brilliant experience booking with Flights Deal. They contacted me quickly, provided a well priced direct flight that aligned with my needs. Jack was very patient and answered all my questions. I paid with Klarna and have to say that the instructions shared by Flights Deals were crystal clear and made the process seamless. I highly recommend them!

30 September 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Morgan Smith,

Thank you for your review.
We are grateful you took the time to help other customers trust in our services, like you have.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Flights Deal are the Best

Flights Deal has been very helpful, they are reliable and they get you the best deals in terms of price and their staffs are very quick and reliable

15 September 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Olufunke Okeshola,

Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Flight Deal. A day before my return trip, I needed an extra bag allowance, and they immediately stepped in to pay for it on my behalf. This saved me a lot of stress since I was already preparing to travel. After I arrived, I simply reimbursed them. Their quick response, reliability, and support made my journey much smoother. I truly appreciate their professionalism and highly recommend Flight Deal for hassle-free travel assistance and flight arrangements.

13 September 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Ma'am,

Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Great work done Kelvin

Great work done Kelvin, I do appreciate your swift responses even out of office hours and your patience for customers .. first time customer with great satisfaction😇😇😇

21 August 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear OMAN,

Thank you for your review.

We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Exceptional and reliable service

Exceptional and reliable service. The customer service was wonderful, patient, and respectful. They truly know what they're doing. I will definitely use Flights Deal again and recommend them to my friends.

12 August 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear LANRE ODEWUNMI,

Thank you for your review.

Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Good customer service

Good customer service, checked up on my during my difficult payment process.
I’ll recommend for anyone

14 August 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Sir/Ma'am,

Thank you for your review.

It was great to get a five-star review from a valued customer like you. This will help us maintain the continued growth of our business.

Warm Regards,
FLIGHT DEALS

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