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Flightright Reviews 33,034

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had a very bad experience with Qatar Airways. What led me to open a case with Flightright was their behavior toward my elderly parents. It was never about the money, but about how my parents wer... See more

Rated 5 out of 5 stars

I frequently fly for work and last year had more than five flights that were extremely delayed or cancelled. Flightright was incredibly helpful in enforcing my passenger rights and keeping track of th... See more

Company replied

Rated 5 out of 5 stars

I had a good experience, even though my case took over a year to get resolved. I know there are many variables including the airline, the weather conditions, delay time, court decisions, etc. Therefor... See more

Rated 5 out of 5 stars

Fightright is an excellent claims company. If it weren't for companies like them, airline companies like Ryanair would get away with everything. I submitted a claim to Flightright because of a disas... See more

Company replied

Company details

  1. Legal Services

Flightright

Written by the company

Sichern Sie sich jetzt Ihre Entschädigung
✓ Kein Finanzielles Risiko: Unsere Provision wird nur bei Erfolg fällig I ✓ Hohe Erfolgsquote: 99% Erfolg vor Gericht I ✓ Experten für Fluggastrechte: Über 600 Mio. Euro an Entschädigungen durchgesetzt

Contact info

4.9

Excellent

TrustScore 5 out of 5

33K reviews

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Rated 5 out of 5 stars

Thank you for support with Dolomiti cancellation

I’m truly grateful to Flightright for their outstanding support in handling my flight cancellation case with Dolomiti. From start to finish, the process was smooth, professional, and stress-free. Their team took care of everything, kept me informed throughout, and after about 3 months, I received the compensation I rightfully deserved.

What initially felt like a frustrating and uncertain situation turned into a reassuring experience, thanks to Flightright's expertise and dedication. They truly stand up for passengers and ensure justice is served.

I highly recommend Flightright to anyone facing flight delays or cancellations – they are efficient, reliable, and genuinely work with your best interests at heart.

Thank you once again, Flightright, for turning things around for me!

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Very Disappointing Experience

Very Disappointing Experience with Flightright
I opened a case about 8 months ago, and to this day, there has been no action taken on my claim. It’s been a complete lack of communication and follow-up. This platform is not reliable or serious in handling claims. I would not recommend it to anyone.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Flightright got me over 400 eur back

Flightright got me over 400 eur back for a delayed Ryanair flight. When I tried doing it myself, I got sent back and forth by customer support. Flightright really fought for my case and won. I couldn’t be more grateful. 100% recommend!

23 March 2025
Unprompted review
Rated 3 out of 5 stars

the claim took over 3months

the claim took over 3months and processing cost more than my husband that claimed with refundio and got the money ahead, so next time will go to refundio straight away. At the end they charged over 50% for processing

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful experience

Absolutely awful experience! 2 years of waiting for a slam-dunk delay case inside Europe and they just dismissed my case. Pointless! Better to file the report directly to the airline.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Unethical and Misleading

I had an extremely disappointing experience with Flightright. They sent me an invoice for 150 EUR for a refund they had absolutely no role in obtaining—and have even threatened to sue me if I don’t pay.

Here’s what happened:

- I applied directly to Ryanair for a refund after my flight was delayed and was offered 98 EUR.
- I submitted my case to Flightright, hoping for a better outcome.
- Months passed with little to no updates from them. I eventually informed them that I would accept Ryanair’s original offer and requested that they close my case.
- Despite my request, they never confirmed the case closure. Instead, months later, I received an email stating they were still working on it. I again asked them to close the case.
- Now, out of nowhere, they’ve sent me an invoice demanding 150 EUR, saying that I received my compensation of 500 EUR from Ryanair!

To make matters worse, I have contacted their team four times with no response. But while they ignore my emails, they somehow find the time to post about suing customers for payments they don’t deserve.

Edit: The case number is FR3771680

1 February 2025
Unprompted review
Flightright logo

Reply from Flightright

Dear Elcin,

We’re sorry to hear that you’re not happy with our service. Please know that we would only issue an invoice if we believed that our efforts directly led to your compensation. However, we understand that there may have been a misunderstanding in your case, and we’d like to investigate this further.

To do so, we kindly ask you to provide your Flightright case ID so we can review the details and ensure a fair resolution. Our goal is always to assist our customers in securing the compensation they’re entitled to, and we want to make sure everything is handled correctly in your case.

We also apologize for any difficulties you’ve had in reaching us. Please feel free to contact our team again, and we will do our best to assist you as soon as possible.

Looking forward to your response.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I didn't expect much when I filed a…

I didn't expect much when I filed a case with them. I just thought that Easyjet simply cancelled my flight was really frustrating. However, from time to time they updated me my case on a timely manner and manage to get back my money. They are really great. Thank you

19 February 2025

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