After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compen... See more
Company replied
Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their dec... See more
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My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I rea... See more
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Company details
Written by the company
We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.
Flightright
Written by the company
- Claim your compensation now
- ✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.
Contact info
United States
- flightright.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Flightright
Hello Nigel,
Thank you for your kind feedback. We’re glad to hear that you had a positive experience with us and that our service met your expectations. Your trust means a lot to us.
Best regards,
Your Flightright Team
Excellent Airline
24 September 2026
Unprompted review
Reply from Flightright
Hello Ja Campbell,
Thank you for your kind feedback. We’re glad to hear you had an excellent experience and truly appreciate you taking the time to share it with us.
Best regards,
Your Flightright Team
After trying to claim myself
After trying to claim myself. Air france refused my claim. I couldn't understand how they could refuse as i arrived home a day late. Idecided to give flight right a try. Im so glad I did. I received over £200 within 3 weeks. The whole experience was so easy and went very smoothly. I would definitely recommend this company.
8 September 2026
Reply from Flightright
Hello Jones,
Thank you so much for sharing your experience. We’re delighted to hear that the process was easy and smooth for you, and that we could help you receive your compensation after your initial claim was refused. Your recommendation means a lot to us.
Best regards,
Your Flightright Team
Abysmal customer service
The company has .co.uk but is not based in the uk. Payment is in Euros and the amount depended on the rate that day. I sent 12 emails to them, extremely poor customer service I will not ever use this company again. Thank fully my bank are amazing and they sorted this out. The customer service if something goes wrong is some of the worst I have ever recieved. Abysmal, abrupt and severe lack of care to the customer, once they have their fee.. they simply don’t care.
24 August 2026
Unprompted review
Reply from Flightright
We’re pleased that we were able to successfully recover your compensation and that the payment was sent to you. While we appreciate that you were unhappy with the experience, our team continued to work on your case through to the successful recovery and payment of your compensation.
Kind regards,
Your Flightright Team
for me its like a SCAM
It sounds like a SCAM to me. Now I know I can't trust them!
24 September 2026
Unprompted review
Reply from Flightright
We’re sorry to hear that you were unhappy with the outcome of your claim. Each case is assessed individually based on the available evidence and applicable passenger-rights law. In some circumstances, such as disruptions caused by extraordinary circumstances, the legal requirements for compensation may not be met and we may therefore be unable to pursue a claim further.
We would not close a claim where there is a valid legal basis to pursue compensation.
Kind regards,
Your Flightright Team
Terrible service
I am writing to express my dissatisfaction with the handling of my flight delay compensation claim.
I submitted my claim a year ago and, despite several attempts to obtain information, I have received little to no meaningful updates regarding its status. The lack of communication throughout this process has been extremely frustrating and falls well below the level of customer service I would reasonably expect.
23 August 2026
Unprompted review
Reply from Flightright
We understand that waiting for a claim to be resolved can be frustrating. Your case is still progressing and further legal steps are currently being prepared following the airline’s failure to respond to our request for payment.
If you would like an update on your case, you can also reply directly through your case portal and our team will be happy to get back to you.
Kind regards,
Your Flightright Team
Thanks for your quick easy requirements…
Thanks for your quick easy requirements and fast resolution of the claim.
18 August 2026
Reply from Flightright
Hello Shivdev Chhina,
Thank you very much for your kind feedback. We’re glad to hear that the process felt quick and easy for you, and that your claim was resolved promptly. Your satisfaction means a lot to us.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Aleksandar Avramoski,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our service, and we truly appreciate you taking the time to share it.
Best regards,
Your Flightright Team
Claim for flight cancelled
Easy, straightforward, really helpful people.Brilliant service, expected more back for two people.
27 July 2026
Good service
21 September 2026
Reply from Flightright
Hello Sandeep Patil,
Thank you so much for your kind feedback. We’re glad to hear that you were happy with our service, and we truly appreciate you taking the time to share your experience.
Best regards,
Your Flightright Team
My experience with Flightright was PERFECT
My experience with Flightright was extremely positive. I would recommend to anyone!!
19 September 2026
Reply from Flightright
Hello Luis G.,
Thank you so much for your kind words and recommendation. We’re delighted to hear that your experience with Flightright was extremely positive, and we truly appreciate you taking the time to share your feedback.
Best regards,
Your Flightright Team
Amazing service from start to finish
Amazing service from start to finish. They handled everything efficiently and kept me updated throughout the whole process.
I had previously contacted easyJet directly, but they refused to pay the compensation and gave me several reasons why they believed I wasn’t entitled to it. Once I contacted FlightRight, they took over the case and dealt with everything smoothly and professionally. Within just a couple of weeks, the situation was resolved.
I’m very happy with the service and would definitely recommend them.
1 September 2026
Reply from Flightright
Hello Monica,
Thank you so much for your wonderful feedback. We’re delighted to hear that you felt well supported and kept informed throughout the process. It’s great to know our team could take over your case and help resolve the situation smoothly and efficiently.
Best regards,
Your Flightright Team
Great result
Great result, Flightright gained us compensation, now for the third time. Will always continue to use Flightright when challenging airlines for compensation.
30 August 2026
Reply from Flightright
Hello RJH,
Thank you so much for your wonderful feedback and continued trust in us. We’re delighted to hear that we were able to help you secure compensation once again, and we truly appreciate you choosing Flightright whenever you need support with airline claims.
Best regards,
Your Flightright Team
Check their commission rate first
I believe this company does not provide a transparent service. At any point during the process they specified how much commission they would take from the total amount gained. It is a very large commission and I will be doing the claim myself going forward, not using this service again and do not recommend it.
18 September 2026
Reply from Flightright
We’re sorry to hear that the fee structure did not meet your expectations. Our commission rates are provided as part of the agreement before a claim is submitted, with the applicable rate depending on the circumstances of the case. There is no charge if we are unable to successfully recover compensation, and our fee is only due when compensation is recovered.
We appreciate you sharing your feedback.
Kind regards,
Your Flightright Team
The service is good overall imo- the…
The service is good overall imo- the platform can be slightly buggy for a specific scenario but it’s worked for me twice
Their fees in our latest case have increased to 45% so consider whether it’s even worth it to submit
18 September 2026
Unprompted review
Claim was handled without any fuss
Claim was handled without any fuss, no pressure applied, kept fully informed without being contacted every "5 minutes". Some claimants complain about length of time and cost. I would probably not have claimed or given up quite early but for Flightright so the time and cost was not an issue. Flightright obtained a just outcome for me and I am very happy with their service and would not esitate to use their services again
22 April 2026
Reply from Flightright
Hello JKL,
Thank you very much for your thoughtful feedback. We’re delighted to hear that your claim was handled smoothly, that you felt well informed throughout the process, and that we could help achieve a fair outcome for you. Your trust and willingness to use our services again mean a lot to us.
Best regards,
Your Flightright Team
I will try to do this yourself as I got…
I will try to do this yourself as I got them involved but it was an absolute awful experience. There was no contact you have to login and set up Stuff to get your money back. There was no contact at all. I would really avoid this company with all costs.😡😢😢😢😢
16 August 2026
Reply from Flightright
We’re pleased that we were able to successfully secure your compensation and that the payment has now been completed.
Kind regards,
Your Flightright Team
Reliable I will use the service again 100%…
It’s took almost 2 years but I received the compensation. Keep me updated at every step. Reliable people.
15 September 2026
Reply from Flightright
Hello Shan-Slough,
Thank you for your kind feedback. We’re glad to hear that you received your compensation and felt well informed throughout the process. We truly appreciate your patience and trust in us.
Best regards,
Your Flightright Team
Reply from Flightright
Hello A guy who got som money,
Thank you for sharing your experience. We’re glad to hear that the process worked for you and that you could leave the claim in our hands while focusing on more interesting things.
Best regards,
Your Flightright Team
Excellent service,i got compensated…
Excellent service,i got compensated without hassle even though it took a while due to the airlines delay,but flight right is just excellent!
15 September 2026
Reply from Flightright
Hello Tee,
Thank you so much for your kind words! We’re delighted to hear that you received your compensation without hassle. We truly appreciate your patience during the airline’s delay and are glad we could support you successfully.
Best regards,
Your Flightright Team
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