Flightfinder Reviews 1,779

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

Please please please before you fall Victim to these fraudsters. If they call you offering you a promotional offer from the airlines I'm asking if you've got any holiday plans, please just drop the ph... See more

Rated 1 out of 5 stars

This company just scammed our family £9078.00 cleaned out our account .please please do not use this company flight finder .com or LTD or a man calling himself Usman Mir PS: this company works under... See more

Rated 4 out of 5 stars

Overly good experience, took a little long to receive the emails.

Rated 1 out of 5 stars

De har kort og godt stjålet vores penge for de har for længst modtaget pengene retur fra fly selskabet, men deres standard svar (til alle) er: "As soon as we have recieved your money from the airlin... See more

Company details

  1. Travel Agency

Information provided by various external sources

Flightfinder.dk er et nordisk online rejsebureau med fokus på formidling af de bedste og mest prisbillige flyrejser på markedet. På vores hjemmeside finder du nemt og hurtigt de flyrejser, som passer dine behov: billigst, hurtigst og eventuelt afhængig af dine ønskemål, hvad gælder pris, flytider eller en kombination af disse. Vi er en del af Flygpoolen AB med hovedkontor i centrum af Stockholm. Flightfinder kan takket vøre vores moderselskab tilbyde de bedste aftaler om flybilletter med alle store flyselskaber, samt konkurrencedygtige priser på hoteller og udlejningsbiler overalt i verden. Du kan være tryg som rejsende hos Flightfinder. Vi stiller statslig rejsegaranti med Kammarkollegiet (juridisk, finansielt og administrativt serviceagentur i Sverige), besidder fuldstændige IATA-rettigheder til at udstede rejsedokumenter og bruger betalingsløsninger via DIBS, Klarna og de fleste store banker med den højeste sikkerhed.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Thank you for the good service.

13 November 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Jong,

Thank you for your feedback, which we deeply appreciate.
Hope to see you online with us soon again!

Best regards,
Flightfinder

Rated 5 out of 5 stars

Fin service.

10 November 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Hei Poul,

Tusen takk for din vurdering. Hyggelig at du er fornøyd med servicen vår!

Mvh,
Flightfinder

Rated 1 out of 5 stars

Hidden fees

Hidden fees
We bough two tickets for Colombia through Flightfinder. Due to changes in the flight schedule we had to pay additional $25 per ticket in order to get the tickets "updated" through FlightFinder to the carrier.

29 October 2017
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, affordable and good quality service!

26 October 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Joseph,

Thank you for your feedback, which we deeply appreciate.
Hope to see you online with us soon again!

Best regards,
Flightfinder

Rated 3 out of 5 stars

There are only English-speaking people …

There are also English-speaking people who are now living in Denmark. Many of them work here and they go back to visit their families. When they need a plane ticket, maybe the also want to have the option of switching to English.

20 October 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Lorena,

thank you so much for your review and suggestion. We would with no doubt take it into consideration.

Meanwhile we ask you to contact us in English as all of our staff disregard the platform can assist you in the most suitable language.

Best regards,
Alina
Customer relations/Claims
Flightfinder

Rated 1 out of 5 stars

Bad service

Bad service, different telephone Numbers to contact but no one available for customer support.
I write emails but no answer...
Really poor service

12 October 2017
Unprompted review
Rated 1 out of 5 stars

There is a reason why the prices are so …

There is a reason why the prices are so cheap. I advise you not to order the cancellation insurance, it only works if you are ill and show a doctor's statement or are dying. They have "copy-paste" customer service, any worse service you need to look long after. You must do all the work even if you have any changes, they can not do it for you. Not even for payment. They are not trusted, in my experience I will never use them again and advise anyone else not to use this service.

21 September 2017
Unprompted review
Rated 1 out of 5 stars

Really bad service and high prices - very unfortunate!

Do not book with Flightfinder.dk. I regret doing it now!

I had to change my ticket due to personal concerns; not e.g. family, death.
Therefore, I can not get my money back even though I bought a travel insurance from the company (300 kr). Now that I want to change my flight tickets - to another date - it will cost the same as the flight tickets themselves + more, which is highly unacceptable. I tried calling them but they do not pick up the phone, and do not respond emails as well.
In the end it is better to buy a completely new ticket! It seems like the only goal for flight finder it to earn extra money and not to help the customers.

20 September 2017
Unprompted review
Rated 5 out of 5 stars

Cheap and reliable

15 September 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Rdnl,

Thank you for your feedback, which we deeply appreciate.
Hope to see you online with us soon again!

Best regards,
Flightfinder

Rated 4 out of 5 stars

God og hurtig ekspedition.

14 September 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Hej Birgitte,

Mange tak for din anmeldelse! Vi er glade for at du finder oss brugervenligt. Du er meget velkommen en anden gang hos os!

Mvh,
Flightfinder

Rated 2 out of 5 stars

Extremely bad service and high prices

I wanted to postpone my flight, and it was very difficult to get through on the phone. Once succeeded they more or less refused to help. I had to go on the internet to get help, and then it cost extra money to postpone. Once paid, the price to change the ticket was higher than a new ticket and I simply gave up (and lost the money), and booked a ticket directly with the airline. In the end this was cheaper as they offer to refund if the ticket is not used, they offer to change the ticket for a small fee etc, so no reason to pay the extra charges with Flight Finder.

13 September 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Anders,

nevertheless Flightfinder is an online travel agency it is not possible to postpone the trip online on your own. This is done in the interest of the customer himself and in order to provide you with the best solution possible.

Moreover every our team member can help you both in an e-mail and on the phone when it comes to the change. However, as you have not provided us with your order number I can`t check your situation in particular.

Otherwise we, as any travel agency, are working fully in accordance with the airline given regulations. This includes fee calculations as well, but in any case the change can be more expensive than bought of a new ticket, especially when it comes to a close departure or a high season.

Would you need more specific information in the connection with the case, kindly get back to our customer support online or me directly via claims@uvetnordic.com.

Best regards,
Alina
Claims
Flightfinder

Rated 5 out of 5 stars

good Company .

12 September 2017
Unprompted review
Flightfinder logo

Reply from Flightfinder

Dear Abdulhamid,

Thank you for your feedback, which we deeply appreciate.
Hope to see you online with us soon again!

Best regards,
Flightfinder

Rated 1 out of 5 stars

ridiculous

ridiculous!
Avoid buying ticket from this website.
The first offered me 2600Kr for changing the date of my ticket and then raised up to 11000Kr. REALLY? People who had common sense will go and buy another ticket. Which means you are throwing money to the sea and they only want to rip you off when you have no other choice. SAD!

12 September 2017
Unprompted review

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