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flibco.com Reviews 

6,020
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,510 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently highlight the exceptional service, noting that the buses are extremely clean, punctual, and equipped with comfortable seating for a pleasant journey. People also love the convenient locations right outside airport terminals and find the ticket prices to be very reasonable and budget-friendly. Some reviewers were not happy with the staff, mentioning unpleasant interactions, unhelpful attitudes, and a complete lack of support with heavy luggage. A few other people also felt that service reliability could be improved, reporting unexpected schedule delays and concerns about finding bus stops easily.

What people talk about most

Service

Consumers find service to be positive, highlighting punctual buses, professional drivers who assist with... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and desk agents as pleasant,... See more

Location

Customers consistently note satisfaction with the convenient location, highlighting that the bus stop is... See more

User experience

Users describe positive interactions with user experience, noting that journeys are very straightforward,... See more

Price

People report positive experiences with price, frequently highlighting very reasonable fares and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always travel to Stansted by Cab. Having heard of Fibco recommended by Niece travelling from Rotterdam to visit us and she was very happy with the price and service. We also went on Fibco on the 3... See more

Company replied

Rated 5 out of 5 stars

Excellent bus service from Stanstead airport to Enfield Town. Easy to find stop, helpful , pleasant staff and good value for money. On time and comfortable.

Company replied

Rated 5 out of 5 stars

It was very straight forward and convenient at Stansted - easy to embark the coach from the exit as Flibco is well signposted. The journey itself with those comfy seats made it a nice experience - Th... See more

Company replied

Rated 5 out of 5 stars

The trip from Redbridge to Stansted Airport was great and I was really impressed with the service and the price. Just seven pounds for that journey is nothing short of amazing. The driver was SO fri... See more


Company details

  1. Bus and Coach Company

About flibco.com

Written by the company

Flibco.com - Your Airport Connection

Founded in Luxembourg in 2005 and part of SLG group, flibco.com is a leading passenger transport company specializing in airport transfers from multiple cities in Europe with its shuttle bus lines and Door2Gate services. With over 15 years of experience in airport transport services and a strong network of trusted bus companies, it has become the partner of choice for airports and transport providers.

Leveraging its history and expertise, it employs an innovative Big Data approach to constantly improve data management solutions which ensures efficient, reliable, and tailored services that meet customer needs. Its solid reputation for delivering high-quality airport transport services has earned flibco.com the trust and loyalty of passengers over the years.

At flibco.com, we understand the importance of optimizing fleet performance and empowering mobility service providers to enhance all aspects of their operations. Join us on our way to create the most important platform in the airport mobility industry!


Learn more about flibco.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Asks customers to review

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(6,020)

2,984 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company doing well with everything…

This company doing well with everything ⭐️⭐️⭐️⭐️⭐️

8 October 2026
flibco.com logo

Reply from flibco.com

Hello,

Thank you so much for your five-star review! We’re delighted to hear you’re happy with our service, and we look forward to welcoming you back on board soon.

Kind regards,
The Flibco Customer Care Team

Rated 5 out of 5 stars

Fantastic service

Very reliable and delighted with this service from Enfield. Coach was clean, spacious and comfortable 👏🏻🌟

8 October 2026
flibco.com logo

Reply from flibco.com

Hello,

Thank you so much for your lovely review! We’re delighted to hear you’ve found our service from Enfield so reliable, and that you enjoyed a clean, spacious and comfortable coach.

We look forward to welcoming you back on board soon.

Kind regards,
The Flibco Customer Care Team

Rated 5 out of 5 stars

Did a return trip from Redbridge to…

Did a return trip from Redbridge to Stanstead. I love that you can catch any coach before or after you allocated time slot. Very affordable and the drivers are very helpful

8 October 2026
flibco.com logo

Reply from flibco.com

Hello,

Thank you so much for your lovely review! We’re delighted to hear you enjoyed your return journey between Redbridge and Stansted, and that you found our service affordable and our drivers so helpful. We’ll be sure to pass your kind words on.

We look forward to welcoming you back on board soon.

Kind regards,
The Flibco Customer Care Team

Rated 5 out of 5 stars

Very good connection to and from…

Very good connection to and from Stansted..this service takes a lot of stress out of getting to the airport and so allows more choices whenbuying cheaper flights .
The coach is comfortable and clean with very easy booking.
I love it .

3 October 2026
Unprompted review
flibco.com logo

Reply from flibco.com

Hello,

Thank you so much for your lovely review! We’re delighted to hear that our Stansted service takes the stress out of getting to the airport, and that you’ve found our coaches comfortable and clean and booking easy.

We look forward to welcoming you back on board soon.

Kind regards,
The Flibco Customer Care Team

Rated 2 out of 5 stars

Stansted airport inside office staff…

Stansted airport inside office staff was v rude

6 October 2026
flibco.com logo

Reply from flibco.com

Dear Customer,

Thank you for your feedback. We’re sorry to hear that your interaction with our staff at Stansted Airport did not meet your expectations. Courtesy towards our customers is important to us, and we have shared your comments with the relevant team.

Kind regards,
The Flibco Customer Care Team

Rated 5 out of 5 stars

Frankfurt Hahn ride

I took the ride from Frankfurt Hahn airport to Frankfurt city center and back, the bus was always on time and in frankurt it was in the same station as flixbus so i found it easy

6 October 2026
Rated 1 out of 5 stars

Always be late

6 October 2026
flibco.com logo

Reply from flibco.com

Dear Customer,

Thank you for your feedback, and we sincerely apologise for any delays you may have experienced during your journeys with us.

Punctuality is important to us, and your comments have been passed on to our management so they can be taken into account as we work to improve our service.

We hope to have the opportunity to offer you a better experience on your next trip with Flibco.

Kind regards,
The Flibco Team

Rated 1 out of 5 stars

Poor service

Poor service. We missed our flight due to late arrival at charleroi airport. The bus has to arrive at 9:15 instead of 9:15 the bus arrived at 10:00 AM. So flight missed. Poor service

7 October 2026
flibco.com logo

Reply from flibco.com

Dear Customer,

Thank you for your feedback, and we’re sorry to hear about your experience on your journey to Charleroi Airport. We understand how stressful a delayed arrival can be, especially when a flight is involved.

We’d like to look into this specific journey with our operations team. Please contact us by email at info@flibco.com, mentioning that you are writing following your Trustpilot review and quoting your booking reference and travel date, so we can review the circumstances and get back to you directly.

Kind regards,
The Flibco Customer Care Team

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