Easy plans,weekly payments makes it easy on the pocket. I enjoy reviewing all the items available to lease/purchase.
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
If you'd like to buy something but do not have the cash available, this is a great alternative to using a high interest credit card. 90 days same as cash. You are able to return the merchandise if nec... See more
Flexshopper is a win win. You pick out the item you want & you know how much it is going to cost you weekly. Rent to own it. Merchandise can be returned should you find yourself struggling due to unf... See more
I love shopping on Flexshopper I have ordered so many things the payment process is easy they have greet customer service . They literally have Anything your looking for I’m Amazed each time i browse... See more
Company details
Information provided by various external sources
FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
Contact info
North Military Trail 2700, 33431, Boca Raton, United States
- flexshopper.com
3.3
Average
950 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was approved for $2,000 and purchased…
I was approved for $2,000 and purchased an item for $200. I’ve been making my weekly payments on time. I’ve been trying to purchase another item for $140 for the past two weeks! Each time it says “unfortunately you’re not approved, you’ll receive a follow up email in 30 days.” I’ve reached out to customer service several times, which was useless. I’ve been told to use a “different browser, clear my cache and reach out to the help team.” I’ve done all the above! No one seems to be able to help solve the problem! Pretty pointless to give $2000 credit & you can’t use it all.
13 January 2025
Unprompted review
Reply from FlexShopper
Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve been dealing with. We understand how disappointing it is to encounter issues when trying to make a purchase.
Our team would like to investigate this matter further to understand what’s causing the issue and work toward a resolution. Please contact us at (855) 353-9289 or help@flexshopper.com so we can review your account and assist you directly. Your feedback is important, and we appreciate the opportunity to make this right.
Easier than i thought give them a try
12 January 2025
Reply from FlexShopper
Thank you for sharing your experience! We’re glad to hear it was easier than you expected. We appreciate your recommendation and look forward to serving you again in the future. Happy shopping!
It came in perfect condition
It came in perfect condition. I highly recommend flexshopper.
14 January 2025
Reply from FlexShopper
Thank you for your feedback! We're thrilled to hear your item arrived in perfect condition and that you would recommend FlexShopper. We appreciate your support and look forward to helping you with future purchases. Happy shopping!
Reply from FlexShopper
Thank you for your feedback! We're glad to hear you had a great experience. If there’s anything we can do to make your experience even better, let us know. Happy shopping!
Not bad but horrible customer service
Ordered a MacBook Pro off their site. Site is easy to use and has reasonable prices. The one I chose had the quickest pick up date from Best Buy and a pretty decent delivery day. I chose the pickup option, big mistake. Called Best Buy after my pick up time and they don’t have it, after many chats and calls finally got an answer from Best Buy that it has to come from their warehouse and would probably be two more weeks. So then I reached out to flex shopper to see what they would say, they said I should be able to pick it up in the next couple days. So then I informed them that Best Buy will not have it available for another two weeks and all they could say is, well I’m sorry. Asked if someway they could resolve it and again the only response was, well I’m sorry. I like Flexshopper And may use again, but they have horrible customer service that isn’t worried about finding a solution to assist a customer
15 January 2025
Unprompted review
Reply from FlexShopper
Thank you for sharing your experience, and we’re sorry to hear about the frustration you’ve had with your order and the lack of assistance from customer service. We understand how disappointing it is when there’s a disconnect between order updates and the actual availability of your item.
Your feedback about the need for more proactive solutions and better communication is important, and we’ll share it with our team to help improve our service. If you still need assistance or further clarification about your order, please reach out to us at (855) 353-9289 or help@flexshopper.com so we can review your account and see how we can assist you. We appreciate your patience and the opportunity to make things right.
Reply from FlexShopper
Thank you for sharing your feedback! We're glad to hear that customer service was easy to work with and resolved your issue. If you need any further assistance, don’t hesitate to reach out. Happy shopping!
Flex was great except best buy
Flex was great except best buy . My laptop was supposed to be picked up Friday. Never got to the store now they’re saying Wednesday maybe.
11 January 2025
Reply from FlexShopper
Thank you for sharing your experience. We’re glad to hear you found FlexShopper helpful, but we’re sorry to hear about the delay with your Best Buy pickup. We understand how frustrating this must be and appreciate your patience.
If there’s anything we can do to assist or follow up on this issue, please don’t hesitate to reach out to us at (855) 353-9289 or help@flexshopper.com. We’re here to help and ensure your experience improves.
Reply from FlexShopper
Thank you for your feedback! We're thrilled to hear you had a great experience and look forward to helping you with future purchases. Happy shopping!
Reply from FlexShopper
Thank you for your feedback! We're glad to hear you love the selection and found the prices great. If there’s anything else we can do to enhance your experience, feel free to let us know. Happy shopping!
Customer service is shit
Customer service is shit. I have been trying to get refunded funds for that protection program that took 2 payments of 3.99.. and because it shows that I owe that money, I constantly have to call Customer service so I can get my credit back it takes it away. They said they would refund me those funds back in August. Nothing yet. Just earlier today as well.. instead of charging the card I have on file.. it charged directly to my bank account.. which is now negative.
8 January 2025
Unprompted review
Reply from FlexShopper
Thank you for sharing your experience, and we sincerely apologize for the difficulties and frustration you’ve faced with the refund process and unexpected charges. We understand how upsetting this situation must be and regret that it has not been resolved promptly.
Our team would like to investigate this issue further and ensure your concerns are addressed. Please contact us at (855) 353-9289 or help@flexshopper.com with your account details so we can assist you directly. Your feedback is important, and we appreciate the opportunity to make things right for you.
If I could give a negative star
If I could give a negative star, I would. These Muslims not only took our biweekly payment from us, but tool an additional charge and told us that we made a payment online (on top of our payment), which we never did because the money was never in the account. At one point, my fiancé's account was negative $150 because of flex shopper and their shady bullshit. I told them that if they didn't quit screwing us, they'd never see a dime from us. Fast forward to today, and they tried to get a collection agency to fraudulently withdraw funds from our account. The bank is in the process of getting our money back. We will close the account once the money is returned. DO NOT GET INVOLVED WITH THIS SCAM SITE.
1 July 2024
Unprompted review
Reply from FlexShopper
Thank you for bringing this to our attention, and we’re very sorry to hear about the distress and frustration you’ve experienced. We understand how concerning it is to deal with unexpected charges and difficulties resolving these issues.
Our team takes these matters seriously and would like to thoroughly review your account to address your concerns and work toward a resolution. Please contact us at (855) 353-9289 or help@flexshopper.com so we can assist you further. We appreciate your feedback and the opportunity to help clarify and resolve this situation.
Am being told I am over due on paying a…
Am being told I am over due on paying a 3.99 a week for flex advantage protection plan yet still pending on my items. Is this a scam. 3.99 a week from lots of people when possibly denying funding is quite a bit of money. Preying on the less fortunate seems like it. Do I pay cause I am overdue and ruin potential of my loan or wait until I get an approval. This is madness!
7 January 2025
Unprompted review
Reply from FlexShopper
Thank you for sharing your experience, and we’re sorry to hear about the frustration you’re feeling. We understand how concerning this situation must be, especially with pending items and uncertainty about payments.
Our team would like to assist you in clarifying your account status and addressing your concerns about the FlexAdvantage Protection Plan. Please reach out to us at (855) 353-9289 or help@flexshopper.com so we can investigate your account and provide the guidance you need. We appreciate your feedback and the chance to resolve this for you.
I love flexshopper alot
I love flexshopper alot. It helps people get what they need and how the kinda need to pay for it in payment wise and to me I love it. Still playing my ps5 and waiting for my ps portal to come in the mail. I have recommended you to my gf and friends and ik they have atleast been shopping on it.
3 January 2025
Reply from FlexShopper
Thank you for your wonderful feedback! We're thrilled to hear how much you love FlexShopper and that it's been helpful for your needs. It's great to know you're enjoying your PS5, and we hope your PS Portal arrives soon. We truly appreciate you recommending us to your friends and family—it means a lot. If there’s anything else we can do for you, don’t hesitate to reach out. Happy shopping!
Reply from FlexShopper
Thank you for your feedback! We're glad to hear FlexShopper is helping you get what you need. If there's anything we can do to make your experience even better, feel free to let us know!
Reply from FlexShopper
Thank you for your feedback! We're glad to hear your experience was quick and easy. If there’s anything else we can do to make it even better, let us know. Happy shopping!
Reply from FlexShopper
Thank you for your feedback! We're delighted to hear you found our prices reasonable and our service fast and reliable. We look forward to serving you again in the future. Happy shopping!
Even though the issue that I recently…
Even though the issue that I recently experienced, had nothing to do with Flexshopper, they assistance me with excellent customer service and tried to see why my purchase wasn't available for pickup when it stated it was.
1 January 2025
Reply from FlexShopper
Thank you for sharing your feedback! We’re glad to hear that our customer service team provided excellent assistance and worked to address the issue, even though it wasn’t directly related to FlexShopper. Your satisfaction is important to us, and we’re happy we could support you through the process. If there’s anything else we can help with, don’t hesitate to reach out!
I ordered on 12-28-2024 been waiting…
I ordered on 12-28-2024 been waiting for a week and never was told nothing. Call in today 01-02-2025 and just canceled. It bad to pay on something you haven't received.
2 January 2025
Unprompted review
Reply from FlexShopper
Thank you for sharing your feedback, and we’re very sorry to hear about your experience. We understand how frustrating it must be to wait for updates and feel let down by the lack of communication. Paying for something you haven’t received is certainly not the experience we want for our customers.
Our team would like to look into this matter and ensure everything is resolved for you. Please contact us at (855) 353-9289 or help@flexshopper.com so we can review your account and address your concerns directly. We appreciate your patience and the opportunity to make this right.
Reply from FlexShopper
Thank you for your kind words! We're thrilled to hear that you appreciate FlexShopper. We're here to make your shopping experience as seamless as possible. If you need anything, don’t hesitate to reach out. Happy shopping!
Reply from FlexShopper
Thank you for your feedback! We're so glad to hear you had a great experience and found our service easy to use. If there’s anything else we can do to make your experience even better, feel free to let us know. Happy shopping!
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