flexi Reviews 27

I have a 12 month old bichon and am on my 3rd flexi comfort lead because the first two developed the same fault. The mechanisms failed to work properly and didn’t retract.
The first one lasted about 6 months, the second one 3 months and the latest was purchased yesterday and we shall see how long this one lasts
I have contacted Flexi by email and they are a waste of time tbh not was the store (pets at home) any better who tried yo make out the second one had been well used. ( Remember !!! 3 months old mind.
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Please think carefully about buying one of these products as they have been proved ( read other reviews with exact same issues) to be totally unreliable and not durable unless you want to buy a new lead every 3 months
Avoid at all costs. Look for something else

I have been using Flexi leashes for years and I am very satisfied with the quality. The craftsmanship is excellent, the mechanism is reliable, and the leash remains durable even with daily use. You can really feel the experience and the “Made in Germany” quality. Highly recommended my new Xtreme Leash.

Outstanding!!! Great job! My American Akita is loves her leash, I love the handle, it has 8m range which is amazing! It's durable and definitely worth the money instead of buying something cheaper and have to replace it! Don't listen to the haters, if mine will break after 10 years I'll happily buy another one then not complain about it haha.. anyways thank you bye bye

I contacted flexi in Germany as I am now on my 4th flexi lead for my 10 year old dog and I wanted to know if there were any options to repair the one that failed (the lead would no longer retract). As an alternative to repair I wanted to know if the product is recyclable, as there is no information on the product re the nature of the plastics materials used.
Flexi advised that I should not attempt a repair. They would not repair it themselves as it is not economic to do so.They also advised I should speak to my local authority regarding recycling. In Germany they just put old flexi leads in their recycling bins, (lucky them). My local authority does not want me to put the old failed lead in my recycling bin, so into landfill it goes, as the local recycling centre only takes hard plastics that are 'clean' of other materials.
Personally I think Flexi should at least detail what their product is made from, even if they couldn't give a toss what happens to it after it has failed. The management of the company should perhaps give a bit of thought to repair and recycling, rather than just trying to flog more products. Corporate responsibility in this era of waste reduction is very important and the 'not my problem' attitude of flexi is very disappointing.

I have owned flexi dog leads for many years and wanted a new lead for a new puppy. Bought a tape lead rather than a rope lead. Puppy bit through the tape in moments. The nylon is laterally strong but very thin and therefore failed, when compared with the much stronger material used between the handle and the rope on other models. I wrote to Flexi but have no acknowledgement. I am not expecting recompense (and made it clear I was not claiming). But a "thank you for telling us" would have been an appropriate gesture

I was looking for a leash for my dog and I fell in love with the pictures of Flexi Design yellow - Black. I am not complaining about the quality, it is really what I was looking for. I am complaining for the fact that they call yellow a neon green which in real is totally different from the pictures. I sent the first leash back (and paid for the return) as I thought they sent me the wrong color. Received the second one: it's green, not yellow (or gelb as in the label: the label is really yellow though...)!!