Fleeteye Reviews 

Joe was a pleasure to deal with. He is very professional and had fully explained all the steps in the process of using the tracking device, exploring the different options and how to install it. His patience going back and fourth with us while hammering out the deal was really appreciated.

Our Municipality has received great service from Fleeteye over the years. They follow up with their clients very well and their product has proven to be very useful for our winter fleet and we are considering placing GPS in all our light vehicles.

Successfully resolved the issue quickly. Much appreciated
Thank you

Not happy with the product performance, caused electrical issues in both vehicles. Customer service is unpleasant to deal with. Charged for unsuccessful GPS re-installation. Not the way to do the business. I don't recommend it. There are many other professional companies out there to deal with instead that sell good and reliable GPS products that cause no electrical issues.

The cost of the service is very reasonable. I have had zero issues with the product and the company.

This is an excellent service. We can keep track of our fleet all the time. Service is also great !

Software and tracking services are great and fill all my company's needs, pricing is very affordable, and didn't take a lot of time for the technician to install. Fleeteye also worked with our schedule to have someone come in and do the installation on the vehicles.

Excellent customer service and fast response
reliable product

I have now used 2 different GPS vehicle tracking services. Fleeteye does have a better platform than the previous company & is less costly - both pluses. The platform is easy to use and relatively glitch free which is excellent!

Unfortunately, my experience started going down hill when I had to make the hard decision to close my business. I asked if there was any consideration or concession that could be made due to the fact that I am closing my company & not deciding to change service providers - Nope, nada, sorry about your luck.

In this process of closing my business, I have had vendors write off small balances & other small considerations due to the circumstances. I know who I will refer to others in the future and those that I won't...FleetEye will not be one of them.

I understand I have agreed to a term - we're talking a nominal amount of $75 a month and the simple fact is I do not have the funds of $2K+ to buy out the contract. I'm not asking for a complete pass on what I've signed but some consideration due to the circumstances.

I should mention that Grenke carries the equipment lease that you sign when you sign up with FleetEye. Between Grenke & FleetEye, it was a pass the buck situation with no one willing to step up and offer some compassion or understanding to the reasons behind the request for the cancellation.

So here I am, paying $75 +HST for the next two years or until the account is closed...then who knows...maybe they'll put me in collections because that would surely be the icing on the cake.

I know Nick will read this - Nick, I wrote this so others can be aware that unless things go perfectly as planned, they can't depend on FleetEye to support them.

My company and I have worked with John and Nick from Fleeteye for over three years now. They are great communicators and are very helpful should we have any issues or problems. Great value for the service they provide with the GPS software! I would highly recommend Fleeteye.

Chris Orlesky - Natural Landscape Group

Very poor service. Charged me twice for reconnect and disconnect. This was to done in One visit but the tech didnt want to do it. Now they have cancelled access on a invoice which finally took them 2 months to figure out. Not impressed.

Spoke with John at Fleeteye and he was incredibly professional and explained the product very thoroughly and in a way that was easy to understand.

He answered all my questions and I would most certainly consider using their service and highly recommend them!

Nick responded to our request quickly and organized the service call the same day.

Our experience with Fleeteye technical support is always efficient and the problem is always solved in a timely manner.

Fleeteye has been my favorite telematics company to work with.
Always friendly and professional, I can always reach them when I need to .. But on a down side for me as a installer ..............Their equipment is top notch, leaving me feeling like the May-Tag repair man with little to do

Keep up the good work

almost everything, response is great. Delivery and services in time and the technical work is great.
Happy with the services

I had requested a service call as one on my trackers was not responding ever since the winter came in and they sent a tech the very next morning and it was taken care of !
I have been a loyal and happy customer for about 7 years now !
highly recommended !

Our first communication and his customer service were horrible. I asked him a couple of questions and he answered something else and he wouldn't stop talking. Then I asked him to stop and answer what I was asking and he told me that he had already answered me in a rude way. We haven't done business yet and he already has a bad customer attitude. As if he was in a hurry.
I do not recommend his customer service at all. Be careful.

Our trucks do not stop they are always in a different city. When one of our GPS systems stopped working Fleeteye went out of their way to meet our crew on site on fix the GPS

Good people, good products, good experience

I am very happy with the service and accuracy that Fleeteye provides. Has been a great tool to help manage our crew.