Submitted a number of orders, none of which have been received after 5 months. Email queries rarely respind and just state delays in production. When ordering, system automatically opts you in to an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fraudulent Subscription Scam
I originally ordered and received a bottle of Fleava shampoo in May. I only ordered one bottle. I did not subscribe. In June, I received and was charged for a bottle of shampoo and conditioner that I did not order. I tried to cancel. They said I had subscribed. I did not. I told them to remove my subscription that I never reqiuested, and I would buy these two bottles I did not order or need. Then today July 3, they sent me annother charge on my credit card for 2 more bottles and said I could not cancel because I placed the order. I did not place another order. This is a running scam where the customer service says sorry but does not cancel the order and keeps doing it every month. This is a form of fraud. I checked on various social media sites and hundreds of people are facing the same situation with Fleava. None of them signed up for a subscription. They are getting charged every month despite not ordering the product. They are off shore in Bali, Jakarta and singapore. I informed my cc company, but I think they should not be allowed to fraudulently steal from US citizens, especially those that do not know how to get rid of them. I have also filed a complaint with the FTC.
Absolute scammers
Absolute scammers
Placed original order been waiting 6 weeks never arrived. Fleas then charged an even larger order to my credit card and never sent that order. I demanded a refund and that they need to cancel the subscription that I never signed up for in the first place, to which they never reply to the emails. I’ve to cancel my credit card to stop them stealing my money
SCAM SCAM SCAM
SCAM SCAM SCAM
Honestly cannot say if the product works or not. Only used it for a month. They automatically place you on monthy payments. I have cancelled subscription twice. They still take money!!! F@#KERS. Must cancel crdit card now. SCAM SCAM SCAM
DO NOT BUY THIS IS A SCAM
DO NOT BUY THIS IS A SCAM
I was billed and never sent the product I ordered. When questioned about this they advised one of the products was out of stock and everything would be shipped when everything was back in stock this was Feb. In March I was billed again for the same product and told it was a subscription even though I did not sign up for one and still had not received the first order. I told them I wanted to cancel this, and they told me it was too late but could cancel future orders. Canceling was a nightmare but I believed I canceled all future orders but did not trust this so I deleted my credit card on file. It's now June and I have never received any of my orders and they refuse to give me a refund and now getting emails that my current new order for my subscription (that I canceled) cannot be fulfilled due to no credit card on file.
Scammed by Fleava for Australia
The first delivery took 4-6 weeks to arrive then, just after I received my 1st delivery I was advised of a new order, which I did not purchase. Apparently I had signed up for a subscription, the 2 nd delivery came with 1.5 weeks. I told them that I didn’t want it and was advised it was too late, I accepted this and canceled the subscription. The just yesterday, months after cancelling my subscription, I get told my order has shipped. I’ve forwarded all of the emails confirming my cancellation of the subscription and I get no communication back. ITS A TOTAL SCAM AND NOW HAVE TO CANCEL MY CREDIT CARD.
These guys are complete A-holes
These guys are complete A-holes. They auto-subscribe you to their product even if you don't ask, and then they ignore it when you unsubscribe. They just keep charging your card. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!
Complete scam and avoid avoid avoid
Like many others I have been charged illegally for a subscription I cancelled months ago! Avoid this company at all costs as clearly it has now become an illegal operation and would advise anyone who is still a customer to cancel your card used with them.
FLEAVA IS A COMPLETE SCAM
FLEAVA IS A COMPLETE SCAM, don't buy. I have been using it since September 2025 including the whole package, capsuls, shampoo and serum. Dispite NOT being aware that I was signing up for anything, to date Fleava has taken £1373 out of my account without my knowledge.
It is impossible to cancel don't fall into the trap, if anything my hair has become worse since using this snake oil.
On advice from my bank I am contacting Visa to take action and if necessary I will seek legal action to close down the operation to stop Fleava fleecing anyone else.
They bill you even when your…
They bill you even when your "subscription" (which I never agreed on) was requested to be canceled. I even changed my credit card number to stop them. The bank allowed their charge on the discontinued number anyway. Now when I go on their Site, Norton tells me it's a "Dangerous Website" due to reported scams.
SCAM!!!!!!!!
SCAM!!!!!!!!
I was charged AGAIN! I never went on recurring order! said I was on a recurring charge. When I received the email I immediately contacted customer support. (within 5 minutes) When they charged me thr email said said order is preparing to ship. They got back to me within 30 minutes of them charging me and said they would not refund because I was on a recurring charge.
This is not right. It'didn't even ship!
And I never used the first order and never opened the them. I asked for a refund, they said use the product for 90 days with before and after pictures then, we'll speak to the management team,
KEEP AWAY
This company is a total scam
This company is a total scam. They lock you in a subscription that you never signed up for. Even after they said they removed me from it, I still get billed. Do not by from this place.
This company is a total scam and sends…
This company is a total scam and sends you product and a subscription that I never asked for. I have tried cancelling 3 times but still they keep sending product. BEWARE OF THIS SCAM!!
Still waiting for new hair to grow
Still waiting for new hair to grow. Its been a month now and still no progress.
This product is an absolute scam
This product is an absolute scam. I used it for a couple months and it was useless. They said I had a subscription which I do not recall at all. It was supposed to be they said a sub subscription for every three months yet every month they’re sending me three months worth of product. I canceled the subscription and they refuse to cancel it. They just keep billing me every month and sending me more product. They don’t respond to the emails you send.
My Horrible Experience with FLEAVA - DON'T BUY A DAMN THING - PRODUCT DOESN'T WORK AND YOU CAN SEE THE BILLING ISSUES
My actual experience:
12/19/25 From me: Hello, Please cancel the order and provide a refund. I have moved and address is no longer valid. HW
12/21/25 FLEAVA: Thank you for reaching out.
We understand your concern regarding the delivery. At this time, we’re unable to cancel the order once it has been placed; however, we can certainly update your shipping address to ensure the order is delivered correctly.
Please provide your new shipping address at your earliest convenience, and we’ll be happy to update it for you. If you have any questions in the meantime, feel free to let us know.
12/21/25 From me: I gave them the new address.
12/21/25 FLEAVA: Hi Hayes, Thanks for sharing that totally makes sense. Just so you know, we do offer the option to pause or even skip an upcoming shipment if timing is the issue. Would that be helpful?
12/21/25 From me: Please cancel any further shipments and please confirm the cancellation, third request.
12/22/25 FLEAVA: Thanks for your prompt response. We’ve successfully canceled your subscription and notified you accordingly. Rest assured, you won’t be billed again moving forward. Thank you and have a great day ahead!
01/02/2026 From me: Why did you ship this product to my old address. I sent you the new address in the email below. Your shipment confirmation sent yesterday confirms the old incorrect address.
01/13/26 From me: See my previous messages. You shipped the product to the old address in KY even though I had provided you the new address. As stated before the new address is:
________
GA. 30064
Please provide a new shipment to the new address and make sure future shipments are cancelled.
1/15/26 FLEAVA: Hi Hayes, Thanks for reaching out.
How can I help you?
01/15/26 From me: Hello – basically you filled an order I asked you to cancel. You advised it was too late to cancel even though it had not shipped. I said OK but I have moved and here is my new address (see below all correspondence). You acknowledged the new address and then proceeded to ship it to the old address in KY. I live in GA now. What you can do for me it to re-ship the order of 3 bottles to the correct address below:
New address (as previously provided):
__________________
Please cancel any further orders / shipments.
01/16/26 FLEAVA: Thanks for getting back to me.
May I know your order number please?
01/19/26 From me: See attached. ORDER #121223
01/19/26 FLEAVA: Thank you for getting back to me.
Unfortunately, we’re unable to reship Order #121223 as it has already been marked as delivered by the carrier. In this case, we kindly recommend contacting your previous address or the local party who may have received the package on your behalf. Please be informed that we’re only able to reship orders if they are returned to us or officially confirmed as lost in transit by the carrier. We truly understand how frustrating this situation can be, and we appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to let us know.
01/20/26 From me: Fleava Support, If you read the emails, I provided to you, you will see that you confirmed you were going to update the mailing address, which you failed to do. So, this was your error, not mine and you're taking no accountability for making the mistake. I live over 350 miles away from the address where you delivered the package. I don't have anybody receiving mail for me at that location.
It's time for you to admit you made the mistake, ship a new order to the correct address, otherwise be prepared for some seriously negative reviews.
01/21/26 FLEAVA: Hi Hayes, Thank you for your message and for bringing this to our attention. We sincerely apologize for the frustration and inconvenience caused by the incorrect delivery.
We acknowledge that the shipping address should have been updated as per your prior request, and we regret that this error occurred. This was not your fault, and we take full responsibility for the mistake.
To resolve this, we would like to ship a replacement order to your correct address as soon as possible. Please confirm the correct shipping address so we can ensure the new order reaches you without any further issues. We truly appreciate your patience and understanding as we work to make this right.
01/31/26 FROM ME: Hello, I received the attached delivery information this morning, and frankly was shocked. You re-delivered the shipment again, for the second time, to the wrong address. I don't want to be mean and even state in this email what I was thinking when I read that message. Looking forward to your follow-up correspondence.
02/11/26 fROM ME: Hello, I don't know what to say - you did it again...you sent the shipment to the wrong address the 2nd time. The correct address is:
Skip to May '26-billed again $64 and probably shipping to wrong address!
FULL BLOWN SCAM.
FULL BLOWN SCAM.. DO NOT BUY. YOU WILL NEVER RECEIVE ANY ORDER AND THEY WILL FRAUDULENTLY CONTINUE TO CHARGE FOR SUBSCRIPTION EACH MONTH WITHOUT ANY AUTHORISATION. THIEVES OF MODERN WORLD. STAY AWAY FROM THIS FRAUDULENT COMPANY FLEAVA!
THEY DON'T HAVE ANY LOGIN OR ANY PHONE NUMBER OR ANY CONTACT PERSON TO COMMUNICATE TO.
ABSOLUTE SCAMSTERS!
Great product
Great product. Great company. Very responsive. Their goal is clearly happy customers.
Hi I Ahmed Hassan order from Fleava…
Hi I Ahmed Hassan order from Fleava twice but they never delivered my package Fleava based in Maimi in United stats of America commiting overt few hundred fraudulent and Cheating people at large my order number # 135438 1st one and 2nd order no # 139372 Swear gid none of been shipped Fleava company is not truthful and never deliver any parcel at all fir example I Live in the uk I order but we hen tracking order you can see they Shipped from doral to the Miami wherever you live your parcel in the transit unprocessed and returns to the Agrnt or sender in America that’s the way they set on their system and national post has cooperate either them to reverse back the package to the Ssnder might be one package would be registered on /00 names coz this package never will be delivered please don’t reveal your bank card every week they attempt taken over £159 or £249 pound s as by way they very dangerous people thanks Ahmed hasssnn,I will report them to the police in uk
THERE IS NO WAY YOU CAN CHANGE
THERE IS NO WAY YOU CAN CHANGE, CANCEL, OR MANAGE YOUR SUBSCRIPTION. I CONTACTED THEM SEVERAL MONTHS AGO VIA THEIR EMAIL TO CANCEL AND JUST NOW RECEIVED ANOTHER DAMN ORDER THAT I DON'T WANT! I ENDED UP CANCELING MY CARD FOR THAT WEBSITE. STILL WAITING FOR A RESPONSE FROM THEM. BE WARNED!!!!STAY AWAY FROM THEM!!
Fleava does work some
Fleava does work some. The problem is once you order they keep your CC info and take it upon themselves to charge you and order shit you never wanted. Shampoo, scrup brush and other BS.
This company scams its customers and the customer service numbers and sites they post do not work.
Beware ok these rat. They will f#@k you and ask if you liked it. Getting a refund is impossible and they give BS for customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








