Hannah was just phenomenal. Her communication was prompt and detailed. She found alternate flights for us mid Middle East crisis, not only at a very respectable price (particularly compared to earlier... See more
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The only travel agency in Australia with a service guarantee
Level 7/99 Gawler Pl, 5000, Adelaide, Australia
Nothing is too much trouble. Jim was amazing when I changed dates and flights and all manner of things he was always willing and accommodating would highly recommend flatbeds.

Reply from Flat Beds
Have been a customer of Flatbeds for some years now and have always found them to be responsive and helpful. Always finding the right flights for the right price. I’ve recommended them to my friends who’ve had similar experiences.

Reply from Flat Beds
Sharon and Lianne are both so knowledgable it makes the big decisions so much easier to make with their knowledge and experience

Reply from Flat Beds
Very helpful in finding difficult time frames for my first experience travelling business class and within a good price range. Also other details of other requirements well explained. All follow-ups were done promptly which was very reassuring, especially with the large sum of money being transferred

Reply from Flat Beds
We find booking through Jim at flat beds is so clear and easy. He is informed and so helpful with guidance and the best opportunities. We have recommended him to many friends and family members. Have just rebooked and can’t wait for our next. business class experience

Reply from Flat Beds
Hannah was very helpful as wells as easy to communicate with, prompt and informative.

Reply from Flat Beds
Becky. Efficient/friendly and helpful.
Cut through the clutter and delivered on deadline

Reply from Flat Beds
Ease of making request, speedy follow up and best price. Great service and super professional.

Reply from Flat Beds
Great help from Hannah with prompt responses to questions and notification of an excellent deal.

Reply from Flat Beds
This is the 2nd time using Flat Beds and another amazing experience. Hannah was great! She was responsive and provided options that helped immensely in making a decision. Definitely recommend Flat Beds!

Reply from Flat Beds
Excellent service by Hannah. Fast and very reasonable prices for our whole family especially considering the dates and locations she had to work with.

Reply from Flat Beds
I have always found the staff at Flatbeds very helpful, professional and knowledgeable. They have found great deals for me even at short notice.

Reply from Flat Beds
Always polite, thorough, helpful and not at all pushy which can happen sometimes with travel agents.

Reply from Flat Beds
Excellent service from Natalie and Jim
We reside in WA but were highly recommended from friends of the high standard of service to clients for booking holidays and business class flights

Reply from Flat Beds
Madeleine has been fantastic, very happy with her efforts for us.

Reply from Flat Beds
Fabulous service from Hannah. Great to be able to speak to a representative by phone, not just online. We gave her a rough outline of our travel plans and she quickly found multiple cost-effective and practical options for our trip. Much easier than doing our own research on various airline websites.
The booking process was very easy and we were able to select preferred seating for our flights.
We were also given options for travel insurance and hotel bookings.

Reply from Flat Beds
My consultant is always so helpful finding me the best deals. I’m amazed at how much I can save on business class flights using this company. I used to think these flights were out of my budget but have found with Flatbeds they are sometimes not much more than a Premium Economy flight.

Reply from Flat Beds
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