FlashWholesaler a Promodealer Company Reviews 101

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

My initial experience with Flashwholesaler was wonderful! My rep, Jake, was forthright, prompt and willing to bend over backwards to make sure our needs were met. Unfortunately, the plant in China, w... See more

Rated 3 out of 5 stars

The person that I talked to on the phone seemed nice enough and he helped me establish that they had record of what we had purchased previously. We received a proof of what they were going to be makin... See more

Rated 3 out of 5 stars

First, let me say the salesperson I worked with was phenomenal, cheerful, and incredibly helpful. That being said, the order had some glitches. It is beyond anybody's control the order didn't arrive o... See more

Rated 3 out of 5 stars

As far as the flash drive goes, it is a quality flash drive. I used one of my flash drives a few times for a photo and video project at work. I transported it in my pocket back and forth (nothing else... See more

Company details

  1. Business Services

Information provided by various external sources

Your brand is our business. We understand your need for quality, service, and reputation. We have serviced almost every Fortune 500 company out there, so rest assured that your brand is safe in our hands. With our LifeTime Warranty, our dedicated Account Executives guarantee that your product will arrive on time and just as you had pictured it. Our Totally Unlimited LifeTime Guarantee protects your products, for life. When you work with us, you get us all. Our Art Department, Our Fulfilment capabilities, Our unmatched supply-chain, we assure you that you've never seen anything like this. Ask about how we can service all of your branded needs, and see why most of our customers are customers for life.


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1.6

Bad

TrustScore 1.5 out of 5

101 reviews

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Rated 5 out of 5 stars

Great Job Guys

These guys did a great job from concept of design to the minute of when the delivery was made. I had a 250 piece order that took a total of about 6 business days. I could not be happier. Great Job Guys!

9 May 2016
Unprompted review
Rated 3 out of 5 stars

Repeat Order

The person that I talked to on the phone seemed nice enough and he helped me establish that they had record of what we had purchased previously. We received a proof of what they were going to be making and sending to us, altho the picture was hard to tell what the product looked like but since we discussed following the previous order exactly the same figured there would be no problem. When we received our order they had changed the color we asked for from grey to white and that's a huge difference to our product. Upon calling them they basically said there was nothing they could do for us to fix them.

9 May 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful Job - Thank you so much!

I needed jump drives for my PraiseMoves DeKalb "The Christian Alternative to Yoga" class participants. I wanted to share class materials and save on printing costs. Using the jump drives helps our environment by saving trees, promotes my fitness ministry, and provides my students a wonderful gift in the process. My sales person helped me pick a flash drive design, colors, logo, and shipped the product 4 days early. It was such a pleasure working with this company. Again, thank you all so much. It was a seamless and wonderful experience worth every penny.

4 May 2016
Unprompted review
Rated 5 out of 5 stars

Very happy with my flash drives

I was a little apprehensive in making such a big purchase (for me) with a company I hadn't heard of but I am very happy with the flashdrives and the printing. My rep was very helpful and quick to respond. I will be reordering from this company in the future.

3 May 2016
Unprompted review
Rated 5 out of 5 stars

Lifeway Review

Jake was great to work with! He got us exactly what we wanted, and the product arrived exactly when we needed it to! He made the process very easy for us. Will definitely keep ordering with him in the future.

2 May 2016
Unprompted review
Rated 5 out of 5 stars

What an experience!

True example of a one stop shop with great customer experience at the forefront of the business! At first we only purchased pens and other promotional items. After gaining our trust, we now buy all our apparel through them. It's too bad they had the best price, we would be willing to pay more for service like this!! :)

26 April 2016
Unprompted review
Rated 3 out of 5 stars

Customs slow-down

First, let me say the salesperson I worked with was phenomenal, cheerful, and incredibly helpful. That being said, the order had some glitches. It is beyond anybody's control the order didn't arrive on time to hand out during our event due to Custom's over in China or somewhere along the delivery line. It is beyond anybody's control that for some reason, the Fed Ex tracking number showed a delivery date that was incorrect--clearly showing a Friday delivery when it never arrived that day at all. The order was placed 8 days before the event. It would have been perfectly fine to say the order just wouldn't be able to meet that deadline. We simply wouldn't have placed an order. Now on our side, if you have a lot of text to imprint on a flash drive, try to minimize it as much as possible as the font is tiny. The mock up view will be larger than the actual item. In hindsight, we should have stuck with acronyms. I recommend if you have wordy company titles, try to stick with the acronym for certain. Anyway, the delivery occurred before noon two days after the event so we sent out an e-mail to all participants to please stop by to pick up their 25th anniversary commemorative flash drive. Not the actual day of the event, but regardless, they're finding "homes" now.

26 April 2016
Unprompted review
Rated 5 out of 5 stars

A Second Experience

This is our second time ordering from FlashWholesaler and working with Jake again. He worked with us through all our questions and minor changes through the process and the flash drives looked even better than we could have hoped. The pantone match was dead on and we will be ordering from them in the future.

15 April 2016
Unprompted review
Rated 1 out of 5 stars

Keeping looking...especially if your reputation means something

My initial experience with Flashwholesaler was wonderful! My rep, Jake, was forthright, prompt and willing to bend over backwards to make sure our needs were met. Unfortunately, the plant in China, where the drives we purchased were produced, screwed up and gave us the right product containing the wrong information. It's been 2 weeks and we still don't have a resolution. Our reputation is in tatters, mine most severely, and the wonderful powers that be at Flashwholesaler want to put the onus on me and our organization to pay again to fix this problem. They are not being reasonable and my current feeling is that we were swindled. Run as fast as you can from this company.

14 April 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service

The attention to detail of design and constant communication made the process incredibly easy. Flashwholesaler is a delight to work with.

4 April 2016
Unprompted review
Rated 5 out of 5 stars

So Easy to Work With

I found this company online, which boasted excellent prices for USB drives. All communications with my sales associate, Jake, were clear, easy and fast. Mainly I appreciate how easy he made it. The USB drives just now arrived and they're really smart-looking. I'm a happy customer and will order more.

1 April 2016
Unprompted review
Rated 5 out of 5 stars

Flash Wholesaler Experience

We've used Flash Wholesaler for a few projects now and are very satisfying. They are easy to work with, knowledgeable in their field, and are there to assist with anything we may need.

31 March 2016
Unprompted review
Rated 5 out of 5 stars

Nice looking, quality product shipped quickly!

The new stainless look of the flash-drives is excellent! I'm really impressed with how great these look and I'm sure the customers will agree. Jake is always great to deal with - super about communication. We will continue to use FlashWholesaler!

23 March 2016
Unprompted review
Rated 4 out of 5 stars

Good service Good product

Purchased the New Jersey style flash drives with our company logo and contact info. Jake was very easy to work with and was patient with our changes. USB's look great. We'll purchase from them again.

17 March 2016
Unprompted review

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