FlashCoast a Promodealer Company Reviews 115

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Very professional company. Easy to navigate website. Quick responses. Great help in all aspects of process. Product is better than we expected.

Rated 5 out of 5 stars

As a Rafting company we decided to change from CD's and DVD's to flash drives for our media distribution method. We needed a fast turn around at the best possible price. FlashCoast not only beat every... See more

Rated 5 out of 5 stars

We had a bad experience with reliability from another supplier and Stephanie helped us understand why and got a small order to try. That is really hard to find a place that will let you have short r... See more

Rated 3 out of 5 stars

Once contact was made with the right salesperson, the order was corrected and received within 1 week. Thank you. The salespeople were attentive while my order was being processed. I ordered pu... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Your brand is our business. We understand your need for quality, service, and reputation. We have serviced almost every Fortune 500 company out there, so rest assured that your brand is safe in our hands. With our LifeTime Warranty, our dedicated Account Executives guarantee that your product will arrive on time and just as you had pictured it. Our Totally Unlimited LifeTime Guarantee protects your products, for life. When you work with us, you get us all. Our Art Department, Our Fulfillment capabilities, Our unmatched supply-chain, we assure you that you've never seen anything like this. Ask about how we can service all of your branded needs, and see why most of our customers are customers for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 3 out of 5 stars

I did not get what I ordered and my correspondence has been ignored!

Once contact was made with the right salesperson, the order was corrected and received within 1 week. Thank you.

The salespeople were attentive while my order was being processed. I ordered purple and white flash drives with our logo. The mock up was correct and approved. When the order arrived the flash drives were black and silver with no logo at all. Since contacting the representative, I have gotten no response.

19 January 2016
Unprompted review
FlashCoast a Promodealer Company logo

Reply from FlashCoast a Promodealer Company

Hi Andrea,


We did look into this and found that, during shipping, your order was switched with another customer. You will have the correct drives before the end of the week. We see that your representative has reached out to you regarding this and sincerely regret any inconvenience this may have caused.

~The FlashCoast Team

Rated 5 out of 5 stars

Awe sum

Stephanie was amazing delivered everything as she said she would we will order more great job

18 January 2016
Unprompted review
Rated 3 out of 5 stars

Sent me quote for wrong item

In the past, I had ordered the smaller capacity flash drives. This time, I had asked for the 1g in my email. I received the quote and bought them (100 of them) without noticing that she had invoiced me for the smaller size again. I should have paid better attention and now have 100 flash drives that I didn't want.

17 January 2016
Unprompted review
FlashCoast a Promodealer Company logo

Reply from FlashCoast a Promodealer Company

Hi Teresa!

We apologize for any confusion. Your rep should be contacting you today to replace the drives.

~The FlashCoast Team

Rated 5 out of 5 stars

Excellent customer service

We needed some flash-drives to ship with one of our motor designs. No screen printing, just plain drives. FlashCoast had everything that we needed so we placed the order on line - very easy. As soon as I had completed the transaction my customer called to pull in the delivery. A simple phone call to the toll-free number and our order was scheduled to be put together for shipment that night! We had the order in 2 business days without extra freight or service charges. Great product but what really makes FlashCoast stand out is their customer service.

15 January 2016
Unprompted review
Rated 5 out of 5 stars

Great Product, Excellent Customer Service

I had done a lot of research in trying to find the best deal on USB keys. I found FlashCoast as part of that search and I am so glad that I did. Stephanie was great to work with and was very responsive to my questions. They worked with me to come up with the best layout of our logo. We received our order in great time and I was impressed with the key ring it included as I thought it would just be an "O" ring but was more functional than that. I will be sure to recommend FlashCoast to colleagues and we will look to them first for any of our future product branding needs.

12 January 2016
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a great experience purchasing memory sticks from Flashcoast. The staff was very helpful with meeting my needs.

9 January 2016
Unprompted review
Rated 5 out of 5 stars

Amazing company!!!

Wonderful customer service, very helpful and responded quickly.

Put the order in around 3pm and the flash drives were here at 9am the next morning. It was incredible

6 January 2016
Unprompted review
Rated 5 out of 5 stars

Perfect Execution

Every aspect gets 5 stars. FlashCoast took the time to come up with exactly the product we needed, and had the patients to make sure the graphics to be printed on the product were just what we wanted. Delivered Flash Drives look very professional -- they look even better than our expectations from the Flash Drive images, came with nice individual packaging, and had top notch quality graphics printed on both sides. Finally the flash drives are performing well. No doubt we plan on continuing to use their services.

1 January 2016
Unprompted review
Rated 5 out of 5 stars

Bill

Stephanie Warner was great. She truly wants to see that you get exactly what you want. I did have one flash drive that the aluminum cover was slightly dented. But overall I am quite satisfied. They were delivered to me in eight days from the order date. I would recommend this company to a friend. I will order from them again

21 December 2015
Unprompted review
Rated 5 out of 5 stars

Nice!

Got the personalized 16G drives today. They look fantastic! It's been a pleasure doing business with you.

15 December 2015
Unprompted review
Rated 5 out of 5 stars

Well done

We needed our Logo Flash Drives quickly and right!
Flash Coast was five star on both accounts.
Easy to work with and their response to my concerns were quick and accurate. Will definitely use them again

9 December 2015
Unprompted review
Rated 4 out of 5 stars

Nice Job - Helpful Staff

After a few missteps on my part figuring out the product on the web site that actually met my budget, the transaction went really well. Although shipping instructions were not followed by the warehouse, I was able to get great service from Stephanie Werner who handled everything to my satisfaction. The product was packaged well and exactly as expected.

I will definitely use these guys on my next round of promotional items.

2 December 2015
Unprompted review
Rated 4 out of 5 stars

Great customer service. Great pricing. Product quality?

Made in China. It seems to be unavoidable. There is NO quality coming out of China.

2 December 2015
Unprompted review
FlashCoast a Promodealer Company logo

Reply from FlashCoast a Promodealer Company

Hi Ted! We see here that you do have multiple orders. Was there a problem with your most recent one or an older one?

Please feel free to reach out to us with any issues. All flash drives have an unlimited lifetime warranty.


~The Flashcoast Team

Rated 4 out of 5 stars

Personalized USB's

The order process was easy and product was sent in a timely manner. It was a nice professional experience. The color of the product doesn't look as vibrant as it did online though. If I were to order something again I would ask to be sent a sample first. The printing of my logo looks good though. I haven't been able to test them yet so I hope they work perfectly.

24 November 2015
Unprompted review

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