Flagwix Reviews 2,215

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, vibrant colors, and durable materials, often noting that items like flags withstand various weather conditions without fading or fraying. Many consumers appreciate the detailed and beautiful designs, finding them to be true to description and often exceeding expectations. The customer service is frequently highlighted as outstanding, with many people commending the helpfulness and responsiveness of the staff. However, some customers also noted issues with order and delivery. A few people experienced longer than expected delivery times, with some orders taking several weeks to arrive or showing no movement in tracking. There were also occasional concerns about the origin of some products, particularly American flags, with some reviewers expressing dissatisfaction upon discovering they were made in China.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, frequently praising the high-quality fabric, vivid colors, and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues, such as orders... See more

Delivery service

People report ambiguous experiences with delivery service. Some customers praise quick delivery, with orders... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the prompt,... See more

Based on these reviews

Rated 4 out of 5 stars

A well-made, durable product. Stood up to a 40+mph windstorm with no damage to flag material or to stays. Print job professional and durable, colors bright and precisely aligned, no overstrikes or... See more

Company replied

Rated 4 out of 5 stars

I've ordered four flags from Flagwix, all different, and all looked great when flying. However, all had the same problem that required replacement; the edges fray, and they start to fray within a rela... See more

Company replied

Rated 5 out of 5 stars

We were, as an Association, interested in the flags with the Medevac helicopter shown on it. Board members bought garden flags and full sized house flags to determine quality. The quality was excell... See more

Company replied

Rated 5 out of 5 stars

We live in an area where the US Post Office does not deliver (free P.O. Boxes are assigned); but FEDEX, DHL, and UPS do deliver. When ordering, my wife listed our home address for delivery (instead of... See more

Company replied


Company details

  1. Flag Store
  2. Decoration and Interior Design Store
  3. Home Goods Store

Written by the company

Flagwix, where patriotic symbolism meets personal expression. We offer customizable, high-quality flags that transform a traditional symbol of nationality into a vibrant canvas for individual identity. For those who value creative freedom, personal representation, and communal ties, our flags help you make a statement that's truly your own. Customer reviews: "Tania Morin 02/01/2024 Excellent. Very satisfied with my purchase. I absolutely love it. Bought 3 in total"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I ordered a flag pole and 2 250 yr…

I ordered a flag pole and 2 250 yr flags. A mix up on my part created confusion for customer support. After several back and forth e mails, it turned out i was in the wrong. The support was always thorough and friendly. I was very impressed with the customer service. Highly recommend this companies integrity. Definitely 5 stars

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order, stay away
It's been weeks.

27 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Hello, thank you for your feedback. We understand your concern and would like to look into this further.

At the moment, we’re unable to locate your order based on the information provided. Please share your order number or the email used at checkout by contacting us at support@flagwix.com, and we’ll be happy to assist you.

Rated 5 out of 5 stars

Bless us all

High quality fabric. The print is exactly as described. Beautiful design. It will be hanging on our front porch shortly. God bless the USA

10 April 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Mary Poby Bohling, for your heartfelt review! We’re so glad to hear you’re pleased with the quality, design, and print. It’s wonderful to know it will soon be displayed on your front porch—what a meaningful addition. We truly appreciate your support!

Rated 5 out of 5 stars

The flag is amazing

The flag is amazing! It was a lot bigger than I anticipated, I don’t have a pole that’s big enough to support the flag, but I’m going to put it on our deck!

9 April 2026
Unprompted review
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Reply from Flagwix

Thank you, Eileen E Cyr, for your feedback! We’re so glad to hear you love the flag and that it made such an impression. It sounds like it will look great on your deck—what a perfect spot to display it. We truly appreciate your support!

Rated 5 out of 5 stars

Customer service

After my initial inquiry on the delay of my package, the customer service support team responded immediately with an update which was 100% accurate. Product purchased far exceeded my expectations. Thank you to all concerned.

7 April 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Rod, for sharing your experience! We’re glad our support team was able to provide a timely and accurate update, and it’s wonderful to hear the product exceeded your expectations. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Great Items - Great Company

Flagwix offers a variety of flags with great designs and themes to choose from. The flags are very well made. I proudly display two garden flags in the front of my home. I own a few of their flags and switch them according to the season. Highly recommend this company.

30 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Veronica, for your wonderful review! We’re so glad to hear you’re enjoying the variety of designs and the quality of our flags. It’s great to know you’re displaying them proudly and switching them out with the seasons—that sounds fantastic! We truly appreciate your support and recommendation.

Rated 5 out of 5 stars

Flagwix great selection

Flagwix has a great selection of flags and accessories, easy ordering, communication is very happy to help, answers any questions immediately.

11 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Susan Songer, for your kind feedback! We’re glad you enjoyed the wide selection and found the ordering process easy. It’s also great to hear our team was able to assist you promptly and answer your questions. We truly appreciate your support!

Rated 5 out of 5 stars

Amazing Quality !!

When we received our flag ...it was sewn crooked. And so they sent us a new one. Free of Charge !
They stand by their work and Quality to make everything right !! Highly Recommend !!
Our Flag is so Beautiful !!!!
Thank You !! We just LOVE it !!!

9 February 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Rita Panek, for sharing your experience! We’re glad we could make things right and that you’re happy with the replacement. It’s wonderful to hear you love the flag and its quality—your support and recommendation truly mean a lot to us!

Rated 1 out of 5 stars

Never shipped....I ordered a bunch of…

Never shipped....I ordered a bunch of items 9 days ago and still has not shipped. I reached out once already and they said would be here soon but has not even shipped.

20 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Hello Annie C, thank you for your feedback. We understand your concern regarding the order status and shipping timeline.

At this time, we’re unable to locate your order based on the information provided here. To help us check this properly, please contact us at support@flagwix.com with your order number or the email used at checkout.

We’ll be happy to review the details and assist you further once we’re able to verify the order.

Rated 5 out of 5 stars

The flag was just what I was looking…

The flag was just what I was looking for. I needed a flag for my office and this size was perfect. It has rec'd a lot of comments, positive. Both the construction and colors are great.

26 March 2026
Unprompted review
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Reply from Flagwix

Thank you, Kenneth Litfin, for your feedback! We’re glad to hear the flag was just what you were looking for and that it fits perfectly in your office. It’s great to know the quality and colors stood out and that it’s getting positive attention. We truly appreciate your support!

Rated 5 out of 5 stars

It's the soldiers that have kept our…

It's the soldiers that have kept our Country Free and the garden flag I bought honors that! It's already flying in my garden!

25 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Rose Hoffman, for sharing such a meaningful message. We’re honored to know the flag holds special significance for you and is proudly displayed in your garden. It truly means a lot to us to be part of something that celebrates and honors those who serve.

Rated 5 out of 5 stars

Like always I have been getting flags…

Like always I have been getting flags from your company for years and once again I received one ☝️of the most amazing 🇺🇸 flags ever, I am honored to own a top quality flag, Thank you guys for another amazing flag

13 January 2026
Unprompted review
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Reply from Flagwix

Thank you, John Wayne Stotelmyer, for your continued support over the years! It means a lot to us to have loyal customers like you. We’re thrilled to hear that you’re once again impressed with the quality of your flag and feel honored to own it. We truly appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Well made flags

We ordered 2 porch swag flags from Flagwix. The flags are well made and the colors are vibrant. We are very happy with our purchase!
Thank you Flagwix!

24 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Laurie! We’re so glad to hear you’re happy with your porch swag flags and that the quality and vibrant colors stood out to you. It’s wonderful to know they’re a great addition to your space—your support truly means a lot to us!

Rated 5 out of 5 stars

Thank you for the beautiful flags

Thank you for the beautiful flags! I finally got them hung and they look great! The quality of the flags is very nice and well made. Correspondence with your support team was very good. I will sure buy from you again.

10 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Kathy Hawkins, for your kind words and for sharing your experience! We’re so happy to hear the flags look great once hung and that you’re pleased with the quality. It’s also wonderful to know our support team was helpful along the way. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Shop elsewhere! PRODUCTS MADE AND SHIPPED FROM CHINA Item not shipped! Terrible customer service!

I ordered a flag Mar. 8. says 3-day shipping! It's now Mar 21 and nothing was shipped, no updates, no help from customer service. Then I get email saying processing takes 1-3 days, shipping takes 9-12 days. (You will get an email when item is DISPATCHED) That word dispatched is a term used OVERSEAS! Not in the USA. They refuse to address my concerns. Won't answer emails! Don't order from this SCAM company. Anyone who is not honest or forthcoming in helping and assisting you when there is a problem brought to their attention is not worth paying your hard-earned dollars to. Now I will have my bank resolve. Always read the 1-star reviews first! There is a pattern that evolves.

In addition, to Flagwix NOT ANSWERING OR ADDRESSING EMAILS, EXTREMELY BAD COMMUNICATION, they wanted additional information here trying to LOCATE my order! This was ALSO A FARSE!

Come to find out they are NOT AN AMERICAN BASED COMPANY! THEIR PRODUCTS ARE MADE AND SHIPPED FROM CHINA!!!! I just was sent tracking for my order coming from Wuhan!!! Yep! When they said package was DISPATCHED that said it all! DON'T TRUST THEM. BUY FROM THE USA AND MADE IN THE USA!! Its March 25 and I still DO NOT HAVE MY ORDER, IT IS STILL IN CHINA SOMEWHERE!!!

20 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Hello, thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the order status and communication.

At this time, we’re unable to locate your order based on the information provided in this review. To help us investigate and provide an accurate update, please contact us directly at support@flagwix.com with your order number or the email used at checkout.

Once we’re able to identify your order, our team will review the details and assist you promptly. We appreciate the opportunity to look into this and work toward a resolution.

Rated 5 out of 5 stars

All About the Cats!

I am always looking for something unique for the storefront of my cat cafe. Flagwix flags are a great addition to my options. I have found cat flags for EVERYTHING! Every season, holiday, and special dates. It's a crazy cat lady's dream come true!
The quality and craftmanship are exception. Very vivid colors make their flags stand out in the crowd.

17 March 2026
Unprompted review
Flagwix logo

Reply from Flagwix

Thank you, Tori Rodgers, for sharing such a delightful review! It’s wonderful to hear that our flags have been a great fit for your cat café and that you’ve been able to find unique designs for every season and occasion. We’re especially glad the quality and vibrant colors help your storefront stand out. We truly appreciate your support and are happy to be part of your creative space!

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