Josh was really helpful, and upgraded the delivery to next day, and helped with the warranty process. Great service, product arrived next day and pleased with it. Definitely recommend buying fro... See more
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Welcome to Fixings Store, your one-stop destination for all your fixing and home improvement needs. We are an online business dedicated to providing fixings, power tools, hand tools and home improvement accessories. With a wide range of shopping departments and a commitment to customer satisfaction, we strive to be the go-to platform DIY requirements.
Born from our 20,000sq/ft premises in Ashford, we come from a business group with over 30 years of experience distributing fixings and construction consumables to some of the largest national infrastructure projects of recent times. We even manufacture our own goods such as drill bits, cutting discs and screws!
Our customer base is diverse, ranging from DIY enthusiasts to professional builders, contractors, and tradespeople. We serve homeowners and individuals looking to tackle home improvement projects, as well as construction companies and businesses in need of bulk fixing supplies. Our user-friendly website and streamlined ordering process make it easy for anyone to find and purchase the products they need with just a few clicks.
At Fixings Store, we believe home improvement and the construction industry should not be at the cost of our planet. Energy usage, waste generation, air pollution, water consumption and habitat destruction are the adverse effects of building and renovations despite new regulations.
It’s our mission to bridge the gap between our customers and the environment by funding tree plants, carbon avoidance projects and renewable and nature-based projects with every order through our connected climate partners. Learn more about our current reforestation project here.
We have an ambitious vision for the next five years. Our goal is to establish ourselves as a leading and anchored name in the trade and home DIY sector, not only in the UK but also across Europe. We aim to be the go-to destination for individuals, businesses, and contractors seeking high-quality fixing products and services.
To achieve this vision, we are committed to providing some of the greatest buying and installation and tutorial guides available in the industry. We understand that navigating the world of fixings can be overwhelming, especially for those new to the trade or DIY projects. That's why we want to empower our customers with comprehensive guides that simplify the process of selecting, purchasing, and installing fixings. By offering expert advice and practical resources, we aim to enhance our customers' confidence and knowledge, ensuring they make informed decisions for their projects.
Written by the company
Technology House, Brunswick Road, TN23 1EN, ASHFORD, United Kingdom
Replied to 57% of negative reviews
Typically replies within 48 hours
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I ordered a nail gun based on their availability, paid for a next day before noon delivery, when I called the next day to inquire about delivery time I was told that the tool was not In stock.

Reply from Fixings Store
Sent the wrong item. Supposed to be a semitransparent green vapour barrier to see stud timbers and sent black Dpm.
UPDATE: I’ve still not had a refund or had the incorrect item collected 11 days later (now Jan 24th). I have never complained about bad service before but this is ridiculous. SECOND UPDATE. I still haven’t had my refund or had the item picked up and returned and it’s the 31st of January. The last contact with Josh suggested DX couriers had been several times to for it but it has been outside our house under the ring doorbell since day one so this is a blatant LIE! No email confirmation of a pick up either. It’s only a roll of DPM so doesn’t require heavy lifting equipment. No contact from them for over a week now so further action will be needed if this isn’t sorted asap. Absolutely shocking.

Reply from Fixings Store
I had an issue with a delivery but Josh sorted it quickly and with no hassle.
I really appreciated the service.

Reply from Fixings Store

Reply from Fixings Store
Josh was really helpful, and upgraded the delivery to next day, and helped with the warranty process.
Great service, product arrived next day and pleased with it.
Definitely recommend buying from Fixing Stores, and also the chat line is live, no useless chatbot, great company.

Reply from Fixings Store

Reply from Fixings Store
Have NOT had the delivery, might be FEDEX but they said address was wrong so nothing delivered needed the items for Monday

Reply from Fixings Store
I needed fixings
They had fixings
the price was good
the postage was quick
I am very happy
I can nail things to things now! job done

Reply from Fixings Store

Reply from Fixings Store
Easy to order fast delivery, real good price including delivery

Reply from Fixings Store
Order almost £30 cheaper than screfix - arrived on time delivered by fed ex

Reply from Fixings Store
I would give Fixings Store 5 stars for their service, but I've knocked a star off due to a slow delivery service from FedEx (sorry about that, but the whole E2E service is important).

Reply from Fixings Store
delivery of goods took a while, payment taken quickly though !

Reply from Fixings Store

Reply from Fixings Store
Legendary experience. These guys got the goods to keep you grinning.

Reply from Fixings Store

Reply from Fixings Store

Reply from Fixings Store
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