Fix Auto UK - Fix Auto Worthing Reviews 

38
TrustScore 4.5 out of 5

4.7

Unit 10A Shrublands, Mayflower Way, BN16 4AY West Sussex, GB


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Rated 5 out of 5 stars

Needing major work done on your vehicle after an acident is never easy to navigate but I was so glad I was sent the way of the team at Fix Auto Worthing. From the moment I arrived until I got my... See more

Rated 5 out of 5 stars

Friendly and professional customer service paired with exceptional quality of work makes Fix Auto a brilliant place to bring your vehicle. My courtesy car from the insurer was not delivered on time b... See more

Company replied

Rated 5 out of 5 stars

Camper van bodywork repair to side that covered several sections. Amazing work and really impossible to tell anything had ever happened. Guys went the extra mile and found a couple of issues during th... See more

Company replied

Rated 5 out of 5 stars

Well I was shocked and thrilled at the kindness care professionalism and service. Mark did way over what anyone would expect and he was just a very nice person. So was Sara and I would highly recommen... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Worthing

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 10A Shrublands, Mayflower Way, BN16 4AY, West Sussex, United Kingdom

  • 01903 774200

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

5,668 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and contact throughout my repair. Sara and Sue in the office were amazing and always happy to help me and any questions I had were answered really quickly and they sorted the hire car and everything, leaving me very little to have to deal with. They dropped the car back to me and it is as good as new. The guy that delivered the car was really polite and friendly too. Would highly recommend them. Thank you so much!

14 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the customer service and contact during the repair. It's great to know that we made the process easy for you and that you are happy with your car.

Fix Auto Worthing Team

Rated 5 out of 5 stars

We were always kept informed every step…

We were always kept informed every step of the way re our repair. They were very quick and the work was a perfect. Thank you all at Fix Auto Worthing

10 November 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the repairs and the service you received. We really appreciate you taking the time to share your experience and leave us a review!

Fix Auto Worthing

Rated 1 out of 5 stars

🔴✋🏻 point blank the worst customer…

🔴✋🏻 point blank the worst customer service I have ever received , there’s auto fix in Worthing I took my car there through insurance they missed repair my car and I had to take it to another mechanic to find out that they haven’t fix everything, and there’s a woman Name Sue she is so bad at talking and end up the phone on me twice , I will not recommend it at all

29 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi there

Thank you for taking the time to share your feedback. Please accept our apologies for the delay in our response.

We are very sorry to hear that your experience at the time did not meet expectations. Please be assured that your comments have been shared with our team for internal review. We pride ourselves on delivering high standards of customer service, and we hope we have the opportunity to provide you with a much better experience in the future.

Best regards,
Fix Auto Worthing

Rated 5 out of 5 stars

Great service

They worked hard to get our repair done, despite the insurance company being particularly difficult and slow. When the courtesy car company were also being difficult, they stepped in and sorted it too.
Repaired back to manufactured spec, so good experience all round from fixauto

9 October 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Richard,

We're happy to hear that we could complete your repair to a high standard. We appreciate your feedback regarding the challenges with the insurance and courtesy car company, and we're glad we could assist. Thank you.

Fix Auto Worthing Team

Rated 5 out of 5 stars

Sara is amazing

After my brother had been involved in a car accident we did not know how to go about getting his repaired at all, with the dressed stress of having to deal with the insurance company. Sara from fix auto fully took all that stress from us, she dealt with everything and after a couple of weeks work my brothers car looks better than what it did before the accident. Jack was also lovely and I think it was him who completed the work to such a high standard. Sarah and Jack are worth their weight in gold, we would never go elsewhere if in this situation again. Thank you so much xx

25 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Amber,

Wow—thank you so much for taking the time to share such a thoughtful review. We’re so pleased to hear that Sara was able to take the stress off your shoulders and guide you through the process—it’s exactly the kind of support we want to give in situations like this. Jack will be over the moon to know his hard work made such a difference too.

Your kind words mean the world to our team, and we’re truly grateful for your trust. If you ever need us again, we’ll be here to help.

The Fix Auto Worthing Team

Rated 5 out of 5 stars

100% honest and supportive…

100% honest and supportive communication from the first point of contact.
Excellent work and customer service.
I felt that I was being looked after throughout the journey with no pressure to proceed with any work I didn't want doing. The staff took over my insurance admin and worked within a short timeframe to suit me.

23 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Heidi,

Thank you so much for your kind words—it really means a lot to us. We’re so glad to hear you felt supported by our team and that you were happy with both the work and the service you received. Knowing we could make the experience a positive one for you is exactly why we do what we do.

Fix Auto Worthing team

Rated 5 out of 5 stars

Highly Recommended

I went to FixAuto with my car having multiple issues that needed sorting.

The communication was brilliant and sorted everything out and at a very reasonable price too!

I honestly couldn’t recommend them enough, Sara & Jack especially were so helpful and nothing was too much to ask.

Thank you so much!

3 September 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Rebecca Gibson,

We're happy to hear that your experience was brilliant! It's great to know we sorted everything out for you and at a reasonable price. We appreciate your recommendation and are so grateful for your kind words. Thank you so much!

Fix Auto Worthing Team

Rated 5 out of 5 stars

Customer service was really good

Customer service was really good. They completed the repairs in a timely manner. Special thanks to Sue who was very pleasant and helpful.

28 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Ryan,

We appreciate you taking the time to leave us a review. We're so glad to hear that you were pleased with our customer service and the speed of our repairs. We'll be sure to pass along your thanks to Sue

Fix Auto Worthing Team

Rated 5 out of 5 stars

Sara was so friendly & knowledgeable

Sara was so friendly & knowledgeable, she kept me up to date at every stage, no matter what my question was, she provided an answer, nothing was too much trouble. Car repairs were excellent too. Sue was polite, courteous and friendly. A great team

18 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Good Morning Elaine,

We appreciate your kind words! We're happy to hear that you found our team knowledgeable and helpful, and that you were pleased with the car repairs. Thank you for your positive feedback.

Fix Auto Worthing Team

Rated 5 out of 5 stars

The people here actually care

The people here actually care, great service received in a time of high stress for me personally. These guys are great.

4 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Lee,

We appreciate you taking the time to share your experience. We're happy to know our team was able to provide great service and care during a stressful time.

Fix Auto Worthing Team

Rated 5 out of 5 stars

The team were so professional and went…

The team were so professional and went out of their way to help me however they could, really impressed with the works done and it was evident they cared for their customers

7 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Emma Taylor,

We're happy to hear that our team's professionalism and dedication made such a positive impact. It's great to know our care for customers was evident in the work completed. Thanks for you for your feedback we really appreciate it

Best wishes
The Fix Auto Team

Rated 5 out of 5 stars

Amazing service

Sara & Sue went out of their way to keep us updated on the progress of our vehicle, and managed an amazing quick turnaround when they learnt the courtesy car being provided my husband could not fit into! Car collected Monday and back with us Thursday lunch time, fully valeted inside and out. Cannot see where the dent was (it was a cricket ball out of grounds). Would not hesitate to use again if needed.

4 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Sharon,

Thank you so much for your wonderful review. We’re so pleased Sara and Sue could keep you updated and turn things around quickly, especially when the courtesy car wasn’t a good fit for your husband. It’s great to hear you are happy with the result (pesky cricket balls!) and that you were happy with the valet too.

We really appreciate your kind words and your trust in us, and we’d be more than happy to help again should you ever need us in the future.

Best wishes,

The Fix Auto Team

Rated 5 out of 5 stars

Very professional and very helpful…

Very professional and very helpful service.
Had some additional requests apart from repairs that Sara and her team resolved.

8 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Amy,

Thank you so much for your kind words! We’re delighted to hear you found our service both professional and helpful. Sara and the team were more than happy to take care of your additional requests—it’s always our goal to go the extra mile for our customers. No more going through car washes!

Best wishes,

The Fix Auto Team

Rated 5 out of 5 stars

First class repair

Much to our distress the car was damaged whilst parked in an airport car park. The team at Fix Auto were fantastic. The team were engaging and courteous and showed good knowledge of the work that needed to be completed. We chose a time that was convenient to us for the repair to be completed. The finished job was excellent. It is impossible to tell that the work has been undertaken and the car looks like a new car. The team also sorted a minor paint issue elsewhere on the car and included it at no additional charge. Overall, we are delighted with the workmanship and the customer service. We would highly recommend them.

5 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Thank you for your amazing feedback Badderz! We’re so pleased you’re happy with the repair and service, and it’s great to hear your car is looking like new again. We truly appreciate your recommendation!

Best wishes,

The Fix Auto Team
Sara AKA Laura

Rated 5 out of 5 stars

Great service & Good price

Great service. The team went above and beyond and did more work on my car, and they charged me a much fairer price than anyone else I contacted to get this job done. I will 100% recommend Fix Auto Worthing for body work.

5 August 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Joseph,

Thank you so much for your kind words! We’re really pleased to hear you felt we went above and beyond, and that we could get the work done for a fair price. Your recommendation means the world to us and to the whole Fix Auto Worthing team.

Best wishes,

The Fix Auto Team

Rated 5 out of 5 stars

Outstanding customer service

My car was repaired after someone crashed into it. Sue, from Fix Auto Worthing, went above and beyond to help me. Sue dealt with the accident management company and tried to find a hire car for me. (I’ve cerebral palsy and needed a car with hand controls and a detachable accelerator pedal) However neither of us found a suitable hire car.

When Sue collected my car, she lent me a payment card for me to get taxis. My car was repaired in four days. When Sue delivered it back to me it looked like a new car.

25 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Hi Patrick,

Thank you so much for the lovely review – it was a pleasure being able to help you!

We truly pride ourselves on looking after our customers, not just their cars. Our goal is always to make what can be a difficult time as easy and stress-free as possible, so it’s great to hear that reflected in your experience.

Thanks again for your kind words and support.

All the best,

The Fix Auto team

Rated 5 out of 5 stars

I had a great experience with Fix Auto Worthing

I had a great experience with the team; Sara and the other nice woman on reception were lovely and knowledgeable.

Mark & team done a fantastic job on my car door when it needed replacing, it came out looking brand new. So clean and shiny, I was very impressed with the service and highly recommend.

11 July 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Thank you so much for your lovely review! We're delighted to hear you had such a positive experience with Sara, Sue, and the workshop. Mark and the team take great pride in their work, and your kind words mean a lot to us. We're so glad you're happy with the results and really appreciate your recommendation!

The Fix auto team

Rated 5 out of 5 stars

Outstanding work

Choosing a body shop is difficult and stressful. Having heard about Verrall's I decided to try them for a paint and polish on my Audi. Quite frankly it could not have gone better. My car was assessed and various alternative methods explained. The quote was very detailed so I went ahead. I cannot be more pleased with the result and to top it all, my car was valeted to a standard that made it look brand new. If I ever need body and paint work done again, this is where I will go. I have no hesitation in recommending Verrall's. Friendly and efficient

12 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Worthing

Thank you so much for your kind words! We're delighted you were pleased with the work and service. It means a lot to know you'd choose us again and recommend Fix Auto Worthing which was Verrall’s—much appreciated!

The Fix Auto Team

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