I recently had my rear door repaired here and I'm really impressed with the quality of the work. You can tell the team knows what they're doing – the repair was done carefully, and the end result look... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service received was excellent staff could not have been more helpful, and the use of a courtesy vehicle was very helpful. the repairs were carried out to a very high standard and my vehicle was r... See more
Company replied
Kind, friendly trmeam. Explained everything on first visit and then kept in touch and got an earlier than expected date for the repair. Repairs done on time and provided with a courtesy car similar to... See more
Company replied
Helpful and pleasant when dealing with my car repair. Made the repair through an insurance claim which the company made extremely easy and stress free. Picked my car up from courtesy depot and return... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Tayside
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Ivory Place, DD5 3RY, Dundee, Broughty Ferry, United Kingdom
- 01382918520
4.4
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There seemed to be rather a long delay…
There seemed to be rather a long delay in getting from the point of the claim till any action. Even then between notification and actual start of the repair was longer than I expected also the repair took longer than initially suggested.
20 November 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your feedback and are sorry to hear about the delays you experienced from claim to repair completion. We'll review the process to see where we can improve our efficiency and communication. Thanks for bringing this to our attention.
Good communication.
Good communication.
Helpful and professional when I asked them for updates.
Quality of the the repair is excellent.
9 October 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're happy to learn that you experienced good communication and helpful, professional service. We appreciate your recognition of the excellent repair quality. Thank you!
Friendly and helpful service
Nothing but friendly faces and lots of help and information when my car was going in with emails to update where my car was at with its repair, would definitely recommend !!
13 October 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're happy to hear that you found our team helpful and friendly! We appreciate your recommendation and are glad our updates kept you informed about your car's repair progress.
Reply from Fix Auto UK - Fix Auto Tayside
We are so happy the work was completed on time and you found our staff pleasant. Thank you for your positive feedback!
Top repair work.
Excellent job carried out on the repair, a little slow in the approval process but otherwise a great experience.
24 September 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're glad you had a great repair experience. We appreciate your feedback and are addressing the approval process to ensure a more efficient experience for everyone.
Everything was done professionally and…
Everything was done professionally and on time also all staff that I had contact with were very professional and helpful
24 September 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate you taking the time to leave us this fantastic 5-star review! We're so glad to hear that you had a positive experience with our team.
Kind
Kind, friendly trmeam. Explained everything on first visit and then kept in touch and got an earlier than expected date for the repair. Repairs done on time and provided with a courtesy car similar to mines but recent reg and also as automatic after having g difficulties trying to drive a manual after so many years. Thankyou
29 July 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're happy to hear that our team was kind and helpful, and that we kept you informed throughout the repair process. We're glad you appreciated the courtesy car and that the repairs were completed promptly. Thank you for your positive feedback!
1st class service…
Good service from beginning to end car came back with a high standard of finish
All round excellent service
12 August 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your 5-star rating! We're happy to hear that you received excellent service and that your car's finish met a high standard.
Great job
Very well repaired after bumper ripped off and various damage-you would never know it had been in an accident at all.
14 July 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're happy to hear that the repairs met your expectations after such extensive damage. Thank you for your positive feedback, we appreciate it very much!
Staff were extremely professional and…
Staff were extremely professional and kept in contact with myself to let me know what was happening.
Would highly recommend
9 July 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were pleased with our team's professionalism and communication.
Did an amazing repair on my car after a…
Did an amazing repair on my car after a tyre blew out! Fast and friendly service
3 June 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're happy to hear that we provided you with fast and friendly service and an amazing repair after your tire blew out. Thank you for your feedback!
Staff very friendly and helpful
Staff very friendly and helpful
Kept updated via the link and by telephone.
Only reason gave a 4/5, when we got car back there was a rattle from underneath the car which is where the majority of repairs were done. So our car had to go back to get this sorted.
21 May 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your feedback and are glad our staff was helpful. We understand your concern about the rattle after the repairs. We're sorry for the inconvenience of having to bring the car back to address this.
Reply from Fix Auto UK - Fix Auto Tayside
We're so glad to hear you had a positive experience with our staff. Their kindness and helpfulness are important to us.
Excellent service and the repair was…
Excellent service and the repair was flawless. Very happy to use this company.
17 April 2025
Reply from Fix Auto UK - Fix Auto Tayside
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with our service and the quality of the repair. We strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.
Brilliant job done
Great experience done a fantastic job, only marked down as was not kept informed as to delays
14 February 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your kind words about the work we did. We understand your frustration with the lack of communication regarding the delays. We strive to keep our customers informed throughout the process and will take your feedback into consideration for future projects.
Insurance repair good job
Got put here via third parties insurance and was repaired quickly and to good standard
3 February 2025
Reply from Fix Auto UK - Fix Auto Tayside
We're glad to hear that you were satisfied with the repair process and the quality of the work.
Reply from Fix Auto UK - Fix Auto Tayside
We're thrilled to hear about your positive experience. We appreciate your kind words about our workmanship and customer service.
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate your kind words and are glad you had a positive experience.
The vehicle repair work was of good…
The vehicle repair work was of good quality, but the lack of timely updates was an issue. I had to repeatedly call and email to get the latest information. If this aspect could be improved, it would make the service excellent.
13 January 2025
Reply from Fix Auto UK - Fix Auto Tayside
We appreciate you taking the time to share your feedback. We're glad to hear the repair work itself met your expectations. We sincerely apologise for the inconvenience caused by the lack of timely updates. We understand how frustrating it is to have to repeatedly follow up for information, and we're truly sorry that your experience fell short in this area. We value your feedback and are committed to improving our communication processes to ensure our customers receive timely and consistent updates in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.