Fix Auto UK - Fix Auto Redhill Reviews 

210
TrustScore 5 out of 5

4.8

17 Holmethorpe Avenue, RH1 2NB Redhill, Surrey, GB


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Rated 5 out of 5 stars

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as goo... See more

Company replied

Rated 5 out of 5 stars

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with thei... See more

Company replied

Rated 5 out of 5 stars

Staff are friendly and very helpful. My small repair was fitted in speedily, and an excellent job done. Previously I had a crash repair done by them and it was so good I returned for help with this... See more

Rated 5 out of 5 stars

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Redhill

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 17 Holmethorpe Avenue, RH1 2NB, Redhill, Surrey, United Kingdom

  • 01737 769777

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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4.8

All reviews

(210)

5,353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To be fair overall very good

To be fair overall very good, long long wait which was annoying and lack of courtesy vehicles but that aside, the work was good, the collection was good and the drop off was good. Just need more capacity to deal with repairs more promptly

2 April 2022
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your 5* review Mr Breeds. We are pleased you were happy with your repairs with us. Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

After reading positive reviews

After reading positive reviews, I decided to bring my VW ID4 to Fix auto Redhill
Kevin swiftly assessed damage, removed 1 meter long scratch in just 10 minutes!
I was expecting a bigger job and much longer time to get it fixed, Kevin was not only friendly but also helpful and professional , I could not be more grateful!
In future, I will definitely use Fix auto again for similar issues, I highly recommend This firm

Weiyi

23 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving such a great review Mr Wang, we are pleased you had a great experience with us. We shall pass your feedback onto Kevin. Thank you again From All the Fix Auto Redhill Team

Rated 5 out of 5 stars

Excellent service and help from Holly

I have to say this is a great firm. I had fantastic service from Holly who went above and beyond to ensure we were looked after with a courtesy car during the time our car was being repaired. Holly is a pleasure to deal with and a credit to the company. Thanks for your help!

4 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Scratch

Popped in off chance to get quote for small rear bumper scratch. Guy I spoke gave me a indicative quote but as he is taking bookings 6 weeks ahead offered to polish it out as best as possible there and then..no charge..great customer service.

2 March 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Fixed on time

Fixed on time, good service, good communication

22 February 2022
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Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Very good experience.

Very good experience.
Our car looks as new and I was informed the whole time.
The only reservation I would have is that it took a few days to sort out the courteousy car.

20 February 2022
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Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

This was the first time that my car…

This was the first time that my car need a repair after a minor accident.
The staffs were helpful during the whole process and I could get my car fixed sooner than my expected.

7 February 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

I cannot fault Fix Auto Redhill

I cannot fault Fix Auto Redhill. They arranged to pick up my car from home and return it after the work was completed, which went very smoothly. They kept me updated every step of the way. All the people I spoke to, from Reception to mechanics, were most polite and efficient. The work was completed to a high standard, therefore, I would not hesitate to recommend this company.

4 February 2022
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Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Communicated all the way through the…

Communicated all the way through the process, made simple and stress free. Car came back as good as new after moderate cosmetic damage.

31 January 2022
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us such a great review Zak. We are pleased you had a great experience with us! All the best, All the Fix Auto Redhill Team

Rated 5 out of 5 stars

Great Service in Challenging Times

Excellent repair delivered quickly and efficiently over the Christmas period despite many supply challenges
Thank you!

27 January 2022
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us such a great review Mr Cruwys. We are pleased you had a great experience with us! All the best, All the Fix Auto Redhill Team

Rated 5 out of 5 stars

Apologies for late response due to my…

Apologies for late response due to my problematic health issues.

The repairs of accidental damage to my Toyota RAV4 Invincible (including the collection and delivery back to me) were excellently carried out.

13 January 2022
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Mr Ladell, thank you for taking the time to leave us such a great review. We are pleased you had a great experience with us. Many thanks, The Fix Auto Redhill Team.

Rated 5 out of 5 stars

Excellent service!

24 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

We are pleased to hear you had a great experience with us Mr Macdonald. All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

The team are excellent

The team are excellent, very professional and friendly, nothing was to much trouble. I highly recommend.
Being a female too I was made very welcome, and not intimidated.
I thank you for everything you have done.

23 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Miss Kew, thank you for taking the time to leave us such a lovely review. We are pleased you had a great experience with us. Many thanks, The Fix Auto Redhill Team.

Rated 5 out of 5 stars

Great service - would recommend

Brilliant communication, kept up to date all the way along the line with the repairs and time frames. Excellent customer service from Holly and the rest of the team. Quality of the repair was good. Would use again and recommend.

23 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Ms Esgrove, thank you for taking the time to leave us such a great review. We are pleased you had a great experience with us. All the best, The Fix Auto Redhill Team.

Rated 4 out of 5 stars

Very good service

Very good service. Extremely helpful reception team.

21 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us such a great review. We are pleased you had a great experience with us.

Many thanks,

Holly and all of the Fix Auto Redhill Team

Rated 4 out of 5 stars

Good service.but after repair car was…

Good service.but after repair car was not clean atoll. lots of dust on car in and outside. Even wheel where very dirty. Not happy for cleaning side.

18 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Parekh, We are pleased you were happy with the service we provided for your vehicle repairs. Many thanks for taking your time to leave us a review. All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Excellent Service and lovely staff

Popped in with a broken wing mirror, everyone was extremely helpful and friendly. Mirror fixed in a just a few mins.

8 December 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Ms Thomas,

Thank you for taking your time to leave us such a great review. We are pleased you had a great experience with us.

Many thanks,

All of the Fix Auto Redhill Team

Rated 5 out of 5 stars

Taking in my car for repair and picking…

Taking in my car for repair and picking up my courtesy car was quick, easy and efficient. The same with returning to pick up my mended car. Definitely would recommend this company.

4 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Ms Gurden,

Thank you for taking your time to leave us such a lovely review. We are pleased you had a great experience with us.

Many thanks,

All of the Fix Auto Redhill Team

Rated 5 out of 5 stars

Repairs to my Insignia

Fix Auto began work on my car very quickly. They provided good and friendly comms keeping me updated.
They also completed the repairs in less than two weeks.

Excellent service

3 December 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Mr Stock,

Thank you for taking your time to leave us such a great review. We are pleased you had a great experience with us.

Many thanks,

All of the Fix Auto Redhill Team

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