I was kept up to date on the progress of the repairs by phone call and also able to keep track via the website A delay was communicated well before the original estimated date, repair has been done t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
the receptionist on the phone was so helpful and excellent customer service. this stood out and was really professional. in fact all calls i made were excellent the people who picked my car up and... See more
Company replied
Very efficient service. Returned hire car and collected my repaired car with no issues or problems. Extremely happy with the repairs completed and the car was spotlessly clean inside and out. Al... See more
Company replied
Seamless service, from taking my car for an assessment of work required to leaving the car for repairs. Car returned a day earlier than predicted. Kept upto date throughout by Lynn. A big thank you to... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Cross Street, OL4 1JG, Oldham, Greater Manchester, United Kingdom
- 0161 624 1904
4.9
Excellent
663 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
I was kept up to date on the progress of the repairs by phone call and also able to keep track via the website
A delay was communicated well before the original estimated date, repair has been done to a high standard and my car has come back cleaner than I sent it in
4 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent Customer Service!!! The receptionist on the phone was so…
the receptionist on the phone was so helpful and excellent customer service. this stood out and was really professional. in fact all calls i made were excellent
the people who picked my car up and then dropped it off -both were amazing. thank you, it was all very convenient and fitted around me at work
3 June 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for taking the time to share your experience, Joanne.
We're delighted to hear that our team provided such helpful and professional service throughout your repair journey. It's especially rewarding to know that both our reception team and our collection and delivery drivers made a positive impression and helped make the process as convenient as possible around your work commitments.
Your kind comments will be passed on to the team, who will be thrilled to receive your feedback.
Thank you again for choosing Fix Auto Manchester East, and we wish you many safe and happy miles ahead.
Kind regards
The Fix Auto Manchester East Team 🚗✨
Very efficient service
Very efficient service. Returned hire car and collected my repaired car with no issues or problems.
Extremely happy with the repairs completed and the car was spotlessly clean inside and out.
All the staff very helpful and efficient.
2 June 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you, Alfred, for taking the time to leave such a fantastic 5-star review.
We're delighted to hear that you were pleased with the collection and return service, and that your repaired vehicle was returned to you in spotless condition. Providing an efficient, hassle-free experience is something we take great pride in, so its wonderful to know our team delivered for you.
Your kind comments about the quality of the repairs and the helpfulness of our staff are greatly appreciated and will be shared with the whole team.
Thank you for choosing Fix Auto Manchester East. We wish you many safe and happy miles ahead.
Kind regards
The Fix Auto Manchester East Team 🚗✨
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Nathan
Thank you for the five stars, much appreciated.
Thanks
Ed, Fix Auto Manchester East
They kept me informed at varies times…
They kept me informed at varies times plus the vehicle repair looked brand new, plus returning the vehicle back to my address
28 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you, Kath, for taking the time to leave us such a wonderful 5-star review. We're delighted to hear that you were kept informed throughout the repair process and that you were pleased with the quality of the repair work carried out on your vehicle.
Providing regular updated and returning your vehicle in excellent condition are both very important o us, so its fantastic to know we met your expectations. We also appreciate your kind comments regarding the collection and delivery service.
Thank you for choosing Fix Auto Manchester East. We truly value your support and hope to be of assistance again should you ever need us in the future.
Kind regards
The Fix Auto Manchester East Team 🚗
Body repair
Great comunication, great attention to detail and a like new finish in a good timeline. 👍
13 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Philip
Thank you for your kind words and five star review, it's much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
They did what they said on time & the…
They did what they said on time & the end result was very good.
18 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Lesley
Just a quick thank you note for the five star review, it's much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
Excellent
Excellent! From start to finish.
These guys have restored my faith in garages, I can't believe how fast and easy everything was. They were a million times better than going direct to Audi themselves!
Big thank you to Lynne and Ed for helping me so quickly.
Luke
21 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Luke
Thank you for taking the time to give us a review.
It was our pleasure to help and glad all sorted in time for your holiday.
Many Thanks
The Fix Auto Manchester East Team
Absolutely fab
Absolutely fab they helped navigate the fact that my car was booked in for an MOT just after my accident. They picked the car up and dropped the car at enterprise so I didn’t have to get transport. When the car was with them they kept me informed all the way through the process. The car looks brand new after the repair work was done.
20 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Claire
Thank you so much for taking the time to write us such a super review.
Making our service as easy and stress free as possible is our aim and glad to have helped.
Many Thanks
Ed, Fix Auto Manchester East
Good customer service and communication.
18 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Wendy
We appreciate your kind words and glad you enjoyed your experience.
Many Thanks
Ed, Fix Auto Manchester East
Great service, Great repair job
Staff where very nice always kept me informed we updates with my repairs. My car looked brand new when I picked it up cleaned inside and out. You wouldnt know there was any damage when finished. Really good job
11 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Scott
Just a quick note to thank you for your kind words and five star review, it's much appreciated.
Many Thanks
Ed, Fix Auto Manchester East
Seamless service
Seamless service, from taking my car for an assessment of work required to leaving the car for repairs. Car returned a day earlier than predicted. Kept upto date throughout by Lynn. A big thank you to all staff involved. Overall experience excellent.
15 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Heidi
Thank you so much for taking the time to write us such a lovely review.
I will pass on your kind words to all the team.
Many Thanks
Ed, Fix Auto Manchester East
Auto Fix Fixed My Auto!
Highly recommend Fix Auto, staff were really friendly, Lynn (Sorry if I mispelt it) was really good, kept me informed! Repairs are of top quality, car was cleaned & the overall service was pretty quick!
14 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Good Morning Daniel
Thank you for the review and really please you were happy with the service.
Many Thanks
Ed, Fix Auto Manchester East
Perfect from start to finish lovley…
Perfect from start to finish lovley staff professional and kept me updated at all times
13 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for your fantastic 5-star review! We're so pleased to hear that you had a perfect experience from start to finish. Our team always aims to provide professional service and keep our customers updated throughout the process, so it's great to know this made a positive difference. We truly appreciate your support and hope to assist you again in the future.
Kind regards
The Team at Fix Auto Manchester East 🚗
Big thanks to the team!
Had a great customer experience with this garage. Really helpful, speedy repairs and couldn’t do enough to make sure everything went smoothly. Big thanks to the team!
1 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that you had a great experience with us at Fix Auto Manchester East.
Providing helpful service, keeping repairs completed promptly, and ensuring the process runs as smoothly as possible for our customers is always our priority, so your feedback means a great deal to the whole team.
We truly appreciate your support and thank you again for choosing Fix Auto Manchester East.
Kind regards
- The Fix Auto Manchester East Team 🚗
Excellent all round
Went above and beyond to get my car repaired asap after i was involved in a 3 way collision. Prior to the accident my car had a multistage paint correction and ceramic coating done and is also special colour from Audi called nano grey. Fix auto east, returned my car to pre accident condition to the highest quality. Plus they got the colour match bang on! A big thank you to staff members - Ed, Terry and Lynn
20 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Hi Umair,
Thank you so much for taking the time to leave such an incredible review. We know how stressful it can be dealing with the aftermath of a collision, especially when your vehicle had already received specialist paint correction and ceramic coating work beforehand.
Hearing that we were able to return your Audi back to its pre-accident condition - and get the Nano grey colour match exactly right - genuinely means a lot to the whole team. We take huge pride in the quality and attention to detail that goes into every repair, so your comments are massively appreciated.
I'll be sure to pass your kind words on to Ed, Terry and Lynn as well - they'll be delighted to know their efforts made such a positive difference to your experience.
Thank you again for trusting Fix Auto Manchester East with your vehicle, and we're so pleased we could get you back on the road quickly and to the standard you expected.
Kind regards,
The Team at Fix Auto Manchester East 🚗
Fantastic customer service
Fantastic customer service, they go above and beyond, really happy customer
5 May 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you for your fantastic review, Mark. We're delighted to hear that you were happy with the service you received from the team at Fix Auto Manchester East. Providing friendly, professional customer service and going the extra mile for our customers is always our priority. We really appreciate your support and look forward to helping you again in the future.
Kind regards
The Fix Auto Manchester East Team 🚗
Excellent repair job on my car
Excellent repair job on my car
They kept me informed on progress etc
Ed and his team are very good at what they do
Would recommend them to anyone
28 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you so much for the amazing feedback, Billy! We're really glad you're happy with the repair and that our updates kept you in the loop throughout the process-that's exactly the experience we aim to give every customer. I'll be sure to pass your kind words on to ED and the team, they'll really appreciate it. Thanks again for choosing us and for the recommendation, it means a lot!
Best regards,
The Fix Auto Manchester East Team 🚗
Great communication from all the team
Great communication from all the team, car back on the road all repaired and working as it should.
Delivery/collection drivers courteous, prompt and definitely deserves an above inflation pay rise...
30 April 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Manchester East
Good Afternoon Nigel
Thank you so much for taking the time to write us a review and your kind words.
We share all feedback with the team and I'm sure it will make their day!
Many Thanks
Ed, Fix Auto Manchester East
Manchester East Fix Auto…
From start to finish Fix Auto Manchester East, kept me up to date with how the work on my car was progressing. The two young ladies on reception rang me to ensure I understood what and when my car would me ready, they both have a very good pleasent attitude with customers. The engineer I spoke with was also very helpfull and explained what was going on. Thank you all.
Kind Regards
Alan Needle
29 April 2026
Reply from Fix Auto UK - Fix Auto Manchester East
Thank you so much for your kind 5-star review, Alan - we really appreciate you taking the time to share your experience. It's great to hear that you felt well informed throughout the process and that the team kept you updated every step of the way. We'll be sure to pass your lovely comments on to our reception team and engineer, they'll be so pleased to hear this. Thanks again for choosing us, and we're always here if you need anything in the future!
Best of wishes
The Fix Auto Manchester East Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.