Excellent service, on time, my car looked like new again, they made sure I was constantly updated. Dropping my car off and picking up the hire car that they organised was smooth and similar on taking... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent service, on time, my car looked like new again, they made sure I was constantly updated. Dropping my car off and picking up the hire car that they organised was smooth and similar on taking... See more
Company replied
Hi 👋, I just want to share with you my experience at Fix Auto LIVERPOOL The repair of the car lasted a month due to the parts being delivered late but when I saw the car again after a month and sa... See more
Company replied
After a no fault accident, my car was repaired by Fix Auto Liverpool South. Everyone was polite and helpful. The job was completed on time and I was kept informed throughout. Unfortunately there was a... See more
Company replied
Excellent service kept in touch to update the progress.Job completed quickly and done to a very high standard would recommend
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Woodend Avenue, Hunt Cross, LS24 9LS, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic service. Extremely helpful and very friendly.
Perfect job.

Reply from Fix Auto UK - Fix Auto Liverpool South
I highly recommend this service. They fixed my car very quickly and were very helpful with all my concerns. They are amazing people, thank you all very much, you are simply the best
Hrisima Kozhuharova

Reply from Fix Auto UK - Fix Auto Liverpool South
Excellent service kept in touch to update the progress.Job completed quickly and done to a very high standard would recommend

Reply from Fix Auto UK - Fix Auto Liverpool South
Hi 👋, I just want to share with you my experience at Fix Auto LIVERPOOL
The repair of the car lasted a month due to the parts being delivered late but when I saw the car again after a month and saw that it looked just like new when I bought it I was simply amazed at how well they worked and absolutely everything was new and they even replaced everything that was damaged with OEM parts. They showed professionalism, respect for customers, promptness, they kept me informed of the car's situation by phone, text and email, I don't usually leave feedback but they really deserve it, I have pictures before and after and looks the same like new. Thank Daniel which was very helpful and respectfully and take the time to explain and so on👍💯💯

Reply from Fix Auto UK - Fix Auto Liverpool South
Very polite staff.
Really well organised.
Excellent repair with clarity throughout the process.

Reply from Fix Auto UK - Fix Auto Liverpool South
Excellent service, on time, my car looked like new again, they made sure I was constantly updated. Dropping my car off and picking up the hire car that they organised was smooth and similar on taking hire car back my car was waiting for me. Cleaned inside and out too. Alex Lewis manager of Fix Auto was reassuring and gave 100% huge thanks.

Reply from Fix Auto UK - Fix Auto Liverpool South
Good workmanship great staff picked up car brought it back great team

Reply from Fix Auto UK - Fix Auto Liverpool South
My car was repaired by this garage following a no fault of my own accident. The communication from Alison was great & the quality of the repair has been brilliant. Would highly recommend this company to work with. Thank you

Reply from Fix Auto UK - Fix Auto Liverpool South
The most loveliest people going so friendly staff high customer service would recommend to anyone

Reply from Fix Auto UK - Fix Auto Liverpool South
Would highly recommend this repair garage, no nonsense approach, quality of work was est ive seen in a long time. Really pleased with their work.

Reply from Fix Auto UK - Fix Auto Liverpool South
Every thing was done properly from the booking process to the conclusion of the repairs.I was very pleased with the result.

Reply from Fix Auto UK - Fix Auto Liverpool South
Used this company twice.my experience both occasions was very good professional service from main office staff and outstanding workmanship.

Reply from Fix Auto UK - Fix Auto Liverpool South
Great experience friendly staff and kept up to date with everything would highly recommend

Reply from Fix Auto UK - Fix Auto Liverpool South
After a no fault accident, my car was repaired by Fix Auto Liverpool South. Everyone was polite and helpful. The job was completed on time and I was kept informed throughout. Unfortunately there was a minor problem which I was only able to bring to their attention some weeks after my car had been returned. Notwithstanding, this was taken seriously by the manager, Paul, who arranged for it to be sorted at my earliest opportunity. Everything was resolved without fuss. Great customer care.

Reply from Fix Auto UK - Fix Auto Liverpool South
Communication was fantastic. They collected the car from the car hire company. It was bank holiday weekend but we received the car back within five days. Delighted with the repairs, car was returned cleaned inside and out.

Reply from Fix Auto UK - Fix Auto Liverpool South
Brilliant company came and collected my car delivered courtesy car only had my car couple of days both repairs done spot on 2 guys that done pick up delivery nice

Reply from Fix Auto UK - Fix Auto Liverpool South
My VW Polo was repaired to an excellent standard, very pleased with the job fix auto did. Also done quicker than expected.

Reply from Fix Auto UK - Fix Auto Liverpool South
Very good and professional Very informative right through the process text me every couple of days to inform me of the parts situation and the stages of the repair Very good 👍

Reply from Fix Auto UK - Fix Auto Liverpool South
Yes they done a wonderful job on my car and was ready on time thank you

Reply from Fix Auto UK - Fix Auto Liverpool South
From start to finish the process was seamless. Big shout out to Alex Lewis for top tier service. Also thank you to Mikey, callum and Alison.
The work itself is phenomenal, can't even recognise where the initial damage on the vehicle. Timing was also 10 out of 10, never thought I'd have the vehicle back so fast

Reply from Fix Auto UK - Fix Auto Liverpool South
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.