Fix Auto UK - Fix Auto Glasgow North Reviews 394

TrustScore 4.5 out of 5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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Rated 5 out of 5 stars

Car was collected on Monday with courtesy car dropped off. Repair completed by Friday and returned Saturday. Communication excellent and everything was explained very well. My expectations were well m... See more

Company replied

Rated 5 out of 5 stars

Great customer experience from start to finish. Fix Auto UK picked up the vehicle promptly and completed the work to a high standard. The dedicated customer representatives kept me informed throughou... See more

Company replied

Rated 5 out of 5 stars

Repairs done quickly, kept me informed and provided me with a courtesy car that was delivered to me saving me the stress of trying to find the repair centre. Thanks for a great job.

Company replied

Rated 3 out of 5 stars

The repair was good, the staff were friendly, but the main pain was getting through on the telephone. Hearing some long-winded message about parts availability from the Covid era and explaining that l... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

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Rated 5 out of 5 stars

Great customer experience from start to…

Great customer experience from start to finish. Fix Auto UK picked up the vehicle promptly and completed the work to a high standard. The dedicated customer representatives kept me informed throughout the process, which reassured me following an accident. The whole process was seamless and I would have no hesitation in recommending repair work being carried out at Fix Auto UK.

18 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for taking the time to leave us a 5 star review. We are delighted to hear our customer service advisors kept you informed on throughout the repair. The team will be delighted with your lovely comments.

Rated 5 out of 5 stars

Repairs done quickly

Repairs done quickly, kept me informed and provided me with a courtesy car that was delivered to me saving me the stress of trying to find the repair centre.
Thanks for a great job.

18 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for taking the time to leave us a 5 star review, we appreciate your feedback. We are delighted to hear you were regularly informed of your repair and you were happy with our delivery service.

Rated 5 out of 5 stars

Flexible with courtesy car

Flexible with courtesy car

18 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for leaving us a 5 star review! We are happy to hear we accommodated you with our courtesy car.

Rated 5 out of 5 stars

Super fast very efficient & friendly

Super fast very efficient & friendly

18 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for leaving us a 5 star review! We are delighted to hear our friendly team completed your repair super fast.

Rated 5 out of 5 stars

Very helpful 👌

Very helpful 👌

15 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are happy to hear the team were helpful.

Rated 5 out of 5 stars

Perfect repair and a great job good…

Perfect repair and a great job good communication and good customer service happy with it.

9 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a 5 star review. We are glad to hear you were happy with the repair and the communication from the team.

Rated 5 out of 5 stars

Vauxhall Adam repair

My daughter was very pleased with how clean, new looking and good her Vauxhall Adam looked after the new wing, wheel, & tyre had been fitted.

10 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a review, your feedback is important to us. We are delighted to hear your daughter was very pleased with the cleanliness and repair to her vehicle.

Rated 5 out of 5 stars

My car is repaired with fix auto body…

My car is repaired with fix auto body repair and after almost 2 weeks and I am happy with the repair and I am very satisfied with it and the customer service team are very helpful and friendly and good communication with us.

9 June 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are delighted to hear you're happy with your repair and that our customer service team were very helpful and friendly.

Rated 5 out of 5 stars

Very accomodating and did a great job…

Very accomodating and did a great job fixing the rear of the vehicle after a shunt.

Would definitely recommend.

22 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we value your feedback. We are happy to hear the team were very accommodating and carried out a great job repairing your vehicle.

Rated 5 out of 5 stars

Insurance repair

Car was collected on Monday with courtesy car dropped off. Repair completed by Friday and returned Saturday. Communication excellent and everything was explained very well. My expectations were well managed. The only delay was it took 10 days for my car to be collected but the turnaround for the repair was swift. The repair was excellent. Extremely happy.

1 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a review, your feedback is important to us. We are happy to hear your expectations were well managed. We aim to book customers in within 7 working days. this allows sufficient time for customers to send images we require to assess the damage, and also ensures parts arrive onsite for your booking in date.

Rated 5 out of 5 stars

Valeting the car and doing a great…

Valeting the car and doing a great repair.

5 June 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a 5 star review. We are happy to hear you were happy with your repair and our complimentary valet.

Rated 4 out of 5 stars

Car Alanbwas returned looking good loan car…

Car was returned looking good loan car was fine kept us on the road while ours was being repaired

29 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are happy to hear you were happy with your repair.

Rated 5 out of 5 stars

My car was picked up from my house then…

My car was picked up from my house then delivered to my house when repair was completed.
Both times the people were very helpful and friendly.
The repair was immaculate and they also valeted the inside .
I was also kept up to date throughout.
They made , what was a stressful time , a lot less stressful.

25 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate your feedback. We are glad to hear you were happy with our free collection and delivery service. We are delighted to hear you were frequently updated on your repair. Happy to hear we made a stressful time for you less stressful.

Rated 5 out of 5 stars

Courteous service

Courteous service, explained process, dealt with the issue.

26 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our workshop controller explained the process with the registration plate and you were happy with the result.

Rated 4 out of 5 stars

Good to Deal with

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.

25 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our mechanic diagnosed it was the heat shield that needed slightly tightened and resolved the issue quickly for you.

Rated 1 out of 5 stars

Avoid…poor customer service when challenged

Arrived today to collect my car after my insurance told me to take it here as an approved centre. Car had a deep scratch and scuff/dent on bonnet, like something had been dropped in it (car only 3 weeks old) that wasn’t there as part of the accident, the jack up points were covered in grime/dirt when I questioned it the manager, I can only assume he was the manager, as he did not introduce himself and had an attitude from the off, he said the marks were wax from the car, which maybe correct, I wanted to make sure no more scratches were under those mark, he made a comment that ‘you must be the expert’ they did wash off and body work was ok but they stated the dents and scratch were there when the car came in, I asked if this was logged and highlighted to the insurance then this should have been fixed, he said they noted it on arrival but wasn’t the area of the accident which is correct but those marks were not there when I left the car. Its been done between between pick up recovery and been taking to their garage for repair. They showed me pictures of their log of the car and the picture didn’t match the area I questioned and looked edited. They refused to email me the images so will be doing a GDPR request for all my data included edited and deleted items. The manager is very aggressive and childish taking the huff and walking off despite having no resolution until I asked what will happen. He wants to contact and claim my insurance to see if they will authorise repair despite this not being part of the accident and caused when not in my care. They wanted me to sign I was satisfied with the car but before that asking me to sign a blank document that I didn’t know what it was for until the lady scrolled back the iPad, I refused to sign it as I wasn’t happy, she said it’s just to say you collected your car, no the document says ‘I’m satisfied’ with the car which I am not. Let’s see if I get a call with an update tomorrow, doubt it. I will contact my insurance suggesting NOT to use them as an approved garage as not professional at all. Funny there was another customer collecting there car and rubbing the same area of their car that was damaged on mine!

25 May 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review.
Your vehicle was recovered to our site by a recovery agent arranged by your insurance company. Upon arrival, all recovered vehicles are photographed immediately so that we can accurately record both pre-existing and accident-related damage. Please note that all images are time-stamped and cannot be altered.
Our Bodyshop Manager and Workshop Controller previously explained that, due to the recent hot weather, wax can sometimes seep from the drain holes, leaving visible marks. These marks were cleaned to allow you a clear inspection of the underlying panel and to confirm whether any damage was present.
I can confirm that when your vehicle arrived on 29th April, damage to the bonnet was identified and recorded during the check-in process. Based on our assessment, this damage occurred during the recovery of your vehicle. As discussed, we have provided your insurance company with our photographic evidence to demonstrate that the damage was present upon arrival at our site. Your insurer will now liaise directly with the recovery agent, who we believe will also have taken images prior to recovery.
We attempted to contact you earlier today but were unable to reach you; a voicemail has been left. We have now submitted a revised estimate to your insurance company. Please be aware that it can take up to 10 working days for the insurance engineer to review and respond.
We understand your concerns regarding the “satisfactory” note on the documentation. This wording is simply used to confirm that the vehicle was collected from our premises. However, we appreciate your feedback and will review the wording used on this form to prevent any future misunderstanding.

Rated 5 out of 5 stars

Did a great job

Did a great job, very friendly and helpful staff.

21 May 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for leaving us a 5 star review. We are delighted to hear that our team delivered a great service an you found them friendly and helpful.

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