Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... See more
Location
Switch locationWoodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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See what reviewers are saying
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... See more
Company replied
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... See more
Company replied
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, United Kingdom
- 0191 385 1747
4.9
Excellent
333 reviews
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Staff helpful and friendly
5 November 2025
Reply from Fix Auto UK - Fix Auto Durham
Good morning Jane
Thank you for your kind words. We are so glad you found our staff to be helpful and friendly.
Kind regards
Karen, Fix Auto Durham
Very professional outfit.
Very professional outfit.
Explained exactly what the repair entailed.Extensive repair on the body work on my Lexus was completed in one week as promised.
The car returned to me as if nothing had happened to it.Very pleasant knowledgeable staff ,particularly Marty who I dealt with.
30 October 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Brendan
We appreciate you taking the time to leave us complimentary feedback. It's great to hear that you were happy with all aspects of our service. I will certainly pass on your feedback to Marty, it will make his day.
Thank-you
Karen, Fix Auto Durham
Fantastic and efficient!
Fix Auto Durham repaired my car very quickly and to an excellent standard. Their customer service is fantastic and they kept me informed throughout the process. Would definitely recommend!
28 October 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Holly
Your kind words and the 5 star review are very much appreciated. We're so glad to hear you were pleased with our quick repair service and the high standard of work. Thank you for recommending us.
Kind regards
Karen, Fix Auto Durham
Friendly and professional
Friendly, professional. was kept up to date with all progress.
27 October 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Amanda
We appreciate you taking the time to review our services and are very grateful for your 5 star review.
Kind regards
Donna, Fix Auto Durham
Fix Auto Durham were professional and…
Fix Auto Durham were professional and friendly throughout, keeping me updated on the progress made througout the process. I thank the team for that.
25 September 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Guy
Thank-you so much for the 5 star review. It's good to hear you were happy with our service.
Kind regards
Karen, Fix Auto Durham
Very efficient prompt service and very…
Very efficient prompt service and very helpful definitely would recommend.
7 October 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi David
Thank-you very much for recommending our service. Fantastic to hear this.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Elizabeth
I'm pleased you were happy with our service. Great news! Thank-you.
Kind regards
Donna, Fix Auto Durham
Great Repair Work, Super Staff!!!
Well ultimately the repairs on my car, look great, but the staff I dealt with were FAB too, from the guy, Michael who collected my car, Donna in the office & then I spoke to two gents when I collected my car, both who I wish I had taken their names, but thank you ALL for your courtesy & excellent customer service.
19 September 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Lesley
Thank-you, so nice to hear. I will certainly pass on your kind comments to everyone and in particular Michael & Donna.
Once again, thank-you
Karen, Fix Auto Durham
A very efficient service from beginning…
A very efficient service from beginning to finish. Excellent coms, keeping me informed of progress at regular intervals.
Would definitely recommend to
Anyone who requires similar services. Well done especially Donna and Andrew
15 September 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Ian
Your positive feedback is truly appreciated. I will pass your kind comments onto Andrew.
Thank-you
Donna, Fix Auto Durham
Smooth and confident handling of my…
Smooth and confident handling of my repair, keeping me in touch with progress and informing me at the earliest opportunity of when the car was ready for collection.
11 September 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Christopher
Thank-you very much for the 5 star review of our service. I'm pleased we were able to help.
Kind regards
Donna, Fix Auto Durham
Kept me updated all along the repair process. Workmanship was second to non briliant
Kept me updated all along the repair process
9 September 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Karen
Thank-you so much for taking the time to review our service. Great to hear you were happy with the repairs and our updates.
Kind regards
Karen, Fix Auto Durham
Dealing with a honest company that do a…
Dealing with a honest company that do a terrific job. Would definitely come back.
27 August 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Carole
I'm pleased you were happy with our service. Great news! Thank-you.
Kind regards
Donna, Fix Auto Durham
Great communication
Great communication, kept me informed and updated. It was an efficient hassle free service.
26 August 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Michael
Great to hear all went well and thank you for the positive feedback.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Benjamin
Thank-you for the great feedback. It's very much appreciated.
Kind regards
Donna, Fix Auto Durham
A well-deserved 10 out of 10
Considering the high standard of workmanship, cleanliness, and friendly and honest staff members, I have no hesitation in recommending your company to everyone.
You fully deserve ten out of ten.
28 July 2025
Reply from Fix Auto UK - Fix Auto Durham
Good morning
Thank-you for taking the time to provide us with your positive feedback and recommendation.
Kind regards
Karen, Fix Auto Durham
Great service from start to finish
Great service from start to finish. Andrew was brilliant, Donna in the office kept me up to date and actually got my car finished and repaired sooner. Callum also dropped off and picked up my car, which really helped.
Thank you!
18 July 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Claire
Absolutely great to hear all went well with repairs to your car. I will certainly pass on your extra thanks to Andrew, Donna and Callum.
Kind regards
Karen, Fix Auto Durham
Communication from the start to end…
Communication from the start to end was really good. Friendly staff.
9 July 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Steven
Thank-you so much for taking the time to review our services. Great to hear everything went well.
Kind regards
Karen, Fix Auto Durham
Great repair no hassle.
14 July 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Carl
Thank-you for the great feedback. It's very much appreciated.
Kind regards
Donna, Fix Auto Durham
the staff were very helpfull and did a…
the staff were very helpfull and did a very good job
26 June 2025
Reply from Fix Auto UK - Fix Auto Durham
Hi Micheal
Thank-you for the taking the time to review our service, your comments are very much appreciated.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Keith
We appreciate you taking the time to review our service and it's good to hear you were happy with everything.
Kind regards
Karen, Fix Auto Durham
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