Very please with my experience. I recently had work done as part of an insurance claim. The car was collected and dropped off at my convenience and Daniel Brett kept me fully informed all the wa... See more
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I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... See more
Company replied
Great communication. Excellent customer service. Collected and returned my car and gave me use of a lovely courtesy car in the meantime. Repairs completed quicker that anticipated, my car looks... See more
Company replied
Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... See more
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Company details
About Fix Auto UK - Fix Auto Chessington
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, United Kingdom
- 0208 3918700
4.7
Excellent
319 reviews
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Excellent service
Excellent service, very high standard of work and everyone was very polite
15 April 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words. We are delighted to hear you were happy with the service and standard of work. We appreciate your feedback and are glad you found everyone polite.
Excellent service from all departments.
Excellent service from all departments.
I particularly liked keeping me informed on a regular basis.
11 April 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words. We're delighted to hear you were happy with the service you received. We appreciate you taking the time to leave a review.
My vehicle was repaired through…
My vehicle was repaired through insurance company. Repairs were done so quickly, so easy to deal with.
Very friendly , welcome staff, always keep you updated with vehicle repair.
Highly recommend ! 👍
11 April 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind review. We appreciate you taking the time to share your positive experience. We are glad to hear that you found our staff friendly and welcoming, and that you were kept updated throughout the repair process.
fix Auto kept me informed of what was…
fix Auto kept me informed of what was happening with my car. Made the whole process very easy. Great telephone and reception staff. Returned my car super sparkling. Couldn’t have asked for anything more.
31 March 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your kind words Ms HardyWe're delighted to hear you had a positive experience with our team. We strive to make the repair process as smooth and stress-free as possible for our customers. We're glad you were happy with our communication, service, and the final result.
I was continually updated on the…
I was continually updated on the progress of repairs.
The staff during phone calls were always very courteous and helpful.
3 April 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for taking the time to leave this positive review. We are thrilled to hear that you were kept informed throughout the repair process and that our staff provided you with excellent customer service. We appreciate your feedback and will share it with our team. Fix Auto Chessington
Reply from Fix Auto UK - Fix Auto Chessington
Thank you very much for the review, I shall pass on to the team, regards Rachel
Cool place great job cant do enough for…
Cool place great job cant do enough for you
28 March 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
We're so glad you enjoyed your experience. We appreciate your kind words and are always striving to provide excellent service.
Very efficient service with great…
Very efficient service with great communication from staff.
17 March 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the 5 star review Lisa, we are very happy you received great service and communication. We shall pass your kind comments on, regards Fix Auto Chessington
Great experience and process
Had car repaired through insurance. Process was great, from initial call, car drop off, communication on progress, and eventual pick up. Every one was friendly and polite! Very happy with the process and outcome.
19 March 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Darren , we are delighted you had a great service. I will be sure to pass your comments on Rachel at Fix Auto Chessington
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Rofe, unfortunately as communicated during repairs we were left waiting for parts - this is a manufacturer wide issue currently and there some repairs we cannot work around those missing parts. We are glad you are happy with the repair. Regards Fix Auto Chessington
Very good service and quality job
Turned up on time. Did a good job on my car and returned it on day as planned. Kept in touch. No complaints at all.
28 February 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review, i have passed on to my colleagues. Rachel at Fix Auto Chessington
amazing x-ray capability
amazing, the assessor had the ability to assess the damage from a few exterior damage. He also had the ability to assess non-visible damage that apparently was the main contributor to the vehicle being 'written off'. Evidently the small digital camera used had an x-ray capability!
30 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the review! it is great to hear the team gave you a good service. I will pass your comments on. Regards Fix Auto Chessington
I was kept up-to-date with everything
I was kept up-to-date with everything, and the courtesy car was delivered and collected from my house, which made it really convenient
28 February 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review, our team appreciate you taking the time to let others know about our service. Rachel @ Fix Auto Chessington
Excellent customer service
Excellent customer service from booking in , to drop off and receiving temporary car.
Was kept up to date and informed throughout time working on car, although missed a small thing was very professional and sorted this out efficiently.
Definitely a garage worth using excellent job done and lovely welcoming staff on reception
10 February 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Julie, I am glad you received an excellent service and ladies on reception looked after you. We shall pass your comments on. Rachel
Belt molding replacement on passenger door window
Had major repairs done to my BMW X5 a few years ago. This was a small job, by comparison, but I immediately contacted Fix Auto to see whether they could help me as I trusted their workmanship. Arnie was very helpful, as was the technician who did the work and the receptionists. Very pleasant atmosphere and would highly recommend. A lesson in not always returning to the dealerships!
13 February 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you very much for the review. I have passed on to Arnie and the team and we will always be here to help with any job no matter how big or small! Regards Rachel
Great communication and service and the…
Great communication and service and the repair was really quick!
31 January 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Alison we really appreciate you taking the time to leave a review. Rachel Fix Auto Chessington
A good experience.
My car was collected and earlier than I was expecting. They kept me up to date with the repairs and gave me an end date for the work and met that date. The work was done competently and looked good when finished.
31 January 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Ms. Gillespie the team are delighted your car was ready sooner than expected and you were kept up to date throughout. We hope all is still well and you know where we are if needed in the future. Rachel
The work has been carried efficiently…
The work has been carried out efficiently and on time.
4 February 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Mr. Hall We appreciate your kind words. We're glad to hear you were satisfied with the work. Fix Auto Chessington
Overall a great service
Overall a great service. The only issue l had was on returning my car after the work had been completed l had a new airbag light on my dashboard which hadn’t been there before. However this was sorted out swiftly too. Thanks
27 January 2025
Reply from Fix Auto UK - Fix Auto Chessington
Thank you for your review Ms. Bowers, apologies you had to return but i am glad the team resolved quickly for you. Regards Fix Auto Chessington
My car went in to be repaired bumper…
My car went in to be repaired bumper wing and foglight,has been done perfectly then sprayed…. Also reception young lady was so helpful with updates and welcoming
15 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Chessington
Thank you Ms. Menale, we're thrilled to hear your car repairs were completed to your satisfaction. We appreciate you highlighting the excellent work and the helpful service you received from our team.
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