Fix Auto UK - Fix Auto Buckingham Reviews 

764
TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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Rated 5 out of 5 stars

My car was involved in an accident and the insurance company assigned FixAuto. The service and communication was excellent and the car was repaired and returned within an extremely reasonable time and... See more

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied

Rated 5 out of 5 stars

The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... See more

Company replied

Rated 5 out of 5 stars

I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Buckingham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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4.8

All reviews

(764)

5,471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The work was done to a high standard…

The work was done to a high standard and am very happy with the results. Was difficult to get hold of a curtesy car at first due to being very busy. But that was resolved in the end.

14 February 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham


Hi Anthony
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Really good service kept regularly…

Really good service kept regularly updated very friendly and great service from Shelly

14 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sharon,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fixauto did a brilliant job

Fixauto did a brilliant job of repairing my car, they were quick and efficient and the customer service was great too 😊

7 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Kim,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service

Excellent service, very happy with the repair and was kept updated by Shelley from start to finish. Thank you.

13 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Mark,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

HASSLE FREE

Pranging your car is traumatising enough, and it certainly helps when getting it fixed is a breeze. Thats what happened to me, my insurance company nominated Fix Auto to fix my car and I am glad they did. The whole experience was simple from start to finish. Dropped off my car, picked up replacement car, got regular updates as to when my car would be ready, it was ready before scheduled and they actually delivered it back to my house. First class service and in the nicest possible way, I hope I don't see them again for a long tome

8 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Gary,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

A big thank to Shelley

A big thank to Shelley for a stress free transaction and sorting out the hire car issue I had and being so kind and polite. Amazing

13 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Terry

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service and repair

Great service and repair, kept me informed throughout the process and were really friendly. Would thoroughly recommend.

7 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service

Great service - really good communication and a great price too. Couldn’t be more helpful

12 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning Andy
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Car was fitted in really quick

Car was fitted in really quick, with contact made by my insurer.
They fixed the car in half the time they originally thought, and returned the car back to me so shiny!!
Car looks fab, would definitely go back.

3 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Customer,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

First Class Experience, From a First Class Company

Every step of the way, Josh kept me in the loop with what stage my vehicles repair was at, explaining everything thoroughly, and even sending me diagrams.

Highly recommend Fix Auto UK, for all your vehicle body repair needs!

14 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Mo,

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team and Josh.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Friendly and Efficient

We would recommend Fix Auto. The service was friendly and efficient, and they did a great job on the repair. Communication was excellent - we received regular updates via phonecalls and text messages.

24 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon,

Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

The whole team were so helpful and…

The whole team were so helpful and attentive! Every single person I spoke to either on the phone or in person were so helpful, friendly and informative! I received text updates of the status of my car, a courtesy car whilst mine was in the body shop and a really good turnaround time! The car was returned in immaculate condition, the driver was so lovely and it even came back with seat covers and floor protectors! Thank you so much to the whole team

6 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Kelly,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs. All comments are relayed to staff connected with work undertaken, including collection / delivery.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fantastic service from Fixauto…

Fantastic service from Fixauto Buckingham, big thanks to Paul & all the lads in the workshop.

Would highly recommend this company

7 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Darren
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great communications with updates and…

Great communications with updates and everyone was very friendly when they spoke to me. Service was good and done quickly even during the Xmas busy period

16 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Zoe,

Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

Rated 4 out of 5 stars

Would have been five stars except they…

Would have been five stars except they didn't update me when they said they would and i had to return to Fix auto because when they did the wheel alignment it left the steering wheel misaligned, so very near a perfect experience, a rare thing these days and as i have been in accident repair for over forty years the quality of the body repair really was first class.

15 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning Graham
Thank you for taking the time to review our services and we apologise for our delays in updating during the process of repairs.

We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time and relayed them to those that dealt with your repair.

We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto Buckingham

Rated 5 out of 5 stars

Car as new again

Not seen the repairs yet but the wife says the car looks as good as the day we bought it. Weekly texts to keep you informed of progress is brilliant and their estimated time to fix was accurate to the day. Cannot recommend them highly enough if you are unfortunate enough to require their services. Thank you very much.

4 February 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service and quality repair

Excellent service and quality repair. Regular communication received to advise on repair process and completion date. Courtesy car made available through period of works. The repair finish and the paintwork was excellent.

21 January 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Ali

Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Whole front end ripped of my 14 year old Fiat Uno

Whole front end of my 17 year old daughters 14 year old Fiat Punto was ripped off. Would of been an insurance write off.
Went for quote mor in hope.
Was a very competitive quote.
They were happy for me to source cheap 2nd hand parts.
Could not believe how well they fitted the old parts.
An amazing job, great price.

6 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Summer

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met all your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fix auto recovered my car and and did…

Fix auto recovered my car and and did all the work required to a high standard, they kept me up to date on the timeline via text as promised. Would definitely recommend!’

22 January 2025
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Jacqui,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met all your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 4 out of 5 stars

Did a great job in communicating with…communication top notch

Did a great job in communicating with me all the way through, with updates on my car and I really appreciate that 👌

29 January 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Anita
Thank you for taking the time to review our services on Trustpilot.

We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.

Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham

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