Not sure about the name, but the product is quite nice. Deducted one star for styrofoam packaging and lack of convenient height adjustability. Height can be adjusted with a hex wrench, but the unit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great product, superior Customer Service. Original braces for our outdoor TV stand were too small for our TV. Fitueyes quickly solved the issue, shipping adapters, allowing us to complete our deck s... See more
Company replied
Very happy I found this TV stand. I was looking for ages for a quality TV stand and randomly stumbled upon a Youtube video of someone unboxing this TV stand. Order was seamless, good communicati... See more
Company replied
Bought a Canton 100 tv stand - looks beautiful. Initially ordered the wrong stand, but fitueyes thankfully sorted this out for me. When the stand arrived it had been very slightly damaged in trans... See more
Company replied
Company details
Written by the company
FITUEYES was established in 2016, we provide audiovisual furniture with design quality to meet the new lifestyle for people who have the ultimate pursuit of life and enjoy the freedom of lifestyle, creating a new concept of audiovisual life. FITUEYES is a global brand and the new leader in the free lifestyle, and has sold more than 10 Million audiovisual home products to customers worldwide, bringing an ultimate audiovisual experience.
Contact info
15441 Stafford Street, 91744, City of Industry, United States
- 6462048047
- supportus@fitueyes.com
- fitueyes.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Whole experience was great
Whole experience was great. Timely delivery. High standard quality material. Easy assembly.
21 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Great product quality
Great product quality, really nice solution to avoid mounting a TV above a fireplace.
21 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Smooth and frictionless shopping..
20 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your support and trust in FITUEYES!
We firmly believe that an exceptional brand always puts customers first. That's why we maintain strict quality control in product design, material selection, installation convenience and stability, and even logistics services. Your satisfaction is the greatest motivation that drives us forward.
We will continue to optimize our products and services, striving to exceed your expectations.
If you are satisfied with your experience, we sincerely welcome you to recommend FITUEYES to more friends, so that more people can enjoy worry-free and convenient shopping experiences.
Wish you a pleasant day!
Best regards
High quality pieces that all fit…
High quality pieces that all fit together with precision. Looks great. Highly recommend this product
14 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your support and trust in FITUEYES!
We firmly believe that an exceptional brand always puts customers first. That's why we maintain strict quality control in product design, material selection, installation convenience and stability, and even logistics services. Your satisfaction is the greatest motivation that drives us forward.
We will continue to optimize our products and services, striving to exceed your expectations.
If you are satisfied with your experience, we sincerely welcome you to recommend FITUEYES to more friends, so that more people can enjoy worry-free and convenient shopping experiences.
Wish you a pleasant day!
Best regards
Purchased the Picasso FT66
Blown away by quality of this product. Looks beautiful with of decor. It’s so modern by design. Customer service was helpful with my questions. Highly recommended.
15 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your support and trust in FITUEYES!
We firmly believe that an exceptional brand always puts customers first. That's why we maintain strict quality control in product design, material selection, installation convenience and stability, and even logistics services. Your satisfaction is the greatest motivation that drives us forward.
We will continue to optimize our products and services, striving to exceed your expectations.
If you are satisfied with your experience, we sincerely welcome you to recommend FITUEYES to more friends, so that more people can enjoy worry-free and convenient shopping experiences.
Wish you a pleasant day!
Best regards
I am very Excited and would recommend…
I am very Excited and would recommend to anyone!
17 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your support and trust in FITUEYES!
We firmly believe that an exceptional brand always puts customers first. That's why we maintain strict quality control in product design, material selection, installation convenience and stability, and even logistics services. Your satisfaction is the greatest motivation that drives us forward.
We will continue to optimize our products and services, striving to exceed your expectations.
If you are satisfied with your experience, we sincerely welcome you to recommend FITUEYES to more friends, so that more people can enjoy worry-free and convenient shopping experiences.
Wish you a pleasant day!
Best regards
Fairly simple to put togeather
Fairly simple to put togeather, and it fits my space perfectly
16 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your support and trust in FITUEYES!
We firmly believe that an exceptional brand always puts customers first. That's why we maintain strict quality control in product design, material selection, installation convenience and stability, and even logistics services. Your satisfaction is the greatest motivation that drives us forward.
We will continue to optimize our products and services, striving to exceed your expectations.
If you are satisfied with your experience, we sincerely welcome you to recommend FITUEYES to more friends, so that more people can enjoy worry-free and convenient shopping experiences.
Wish you a pleasant day!
Best regards
Quality product and easy assembly
Original order was never delivered by DHL but after contacting Will at Fitueyes a new TV stand was delivered promptly. The actual stand is of very high quality with possibly the best assembly instructions I have every read. I would definitely recommend this company and its products.
21 October 2025
Unprompted review
Reply from FITUEYES INC
Dear customer,
Thank you for your support and trust in FITUEYES!
We firmly believe that an exceptional brand always puts customers first. That's why we maintain strict quality control in product design, material selection, installation convenience and stability, and even logistics services. Your satisfaction is the greatest motivation that drives us forward.
We will continue to optimize our products and services, striving to exceed your expectations.
If you are satisfied with your experience, we sincerely welcome you to recommend FITUEYES to more friends, so that more people can enjoy worry-free and convenient shopping experiences.
Wish you a pleasant day!
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
Great looking and easy to assemble.
14 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
Fantastic tv stand
Well made, packaged perfectly, beautiful - goes with my style and arrived in a timely manner!!! I am thrilled.
14 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
The product looks great
The product looks great. Installation was easy. Delivery was fast. Im available very satisfied customer.👍👍👍
14 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
Happy with our purchase!
13 October 2025
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
Reply from FITUEYES INC
Dear customer,
Thank you for your interest in FITUEYES TV Stands!
We understand that every detail matters for your home entertainment experience. That's why we pay close attention not only to the design and material selection of our products but also to the ease of installation, stability, and timely delivery. Your satisfaction is proof that our efforts and commitments are worthwhile.
We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any opinions or suggestions, please feel free to contact us—we will be dedicated to serving you!
Best regards,
Three Failed Pickups and Zero Accountability for a €295 Faulty Product!
Three Failed Pickups and Zero Accountability for a €295 Faulty Product!
I am warning all potential customers: DO NOT buy from this company. I paid €295 for a Eiffel RS10 Record Player Stand which arrived on 5th of September. I bought this product from their DE branch and had it delivered to the Netherlands.
Under EU law, I am entitled to a cost-free return and a full refund for a faulty item.
Here is the timeline of their failure:
They acknowledged the fault and promised to schedule a pickup with their carrier, GEL.
They claimed to have scheduled a pickup on THREE SEPARATE DATES (e.g., September 25th, October 7nd, and October 15th).
The carrier NEVER showed up at my address in the Netherlands for any of these appointments.
I have wasted a month, multiple days waiting at home, and countless emails just to return their broken product. They send repeated empty promises while keeping my €295. This is not how a legitimate European business operates. They are delaying the process hoping I will give up.
I have to escalate this matter to the European Consumer Centre (ECC) because Fitueyes has entirely failed to uphold its basic consumer responsibilities. Save yourself the headache and the expense—shop elsewhere!
=====================================
EDIT
The representatives of the company worked quite well with proactive emails to follow up on the issue and immediately processed a refund. The product was picked up by the third party company shortly afterwards. But for situations like this - for the future please work on establishing a customer hotline - both for Fitueyes and the logistics company you work with - to be able to solve these kind of issues fast. Having to communicate via email is still format - but feels quite slow for such urgent cases.
15 October 2025
Unprompted review
Reply from FITUEYES INC
Dear Customer,
First and foremost, we want to sincerely apologize for the frustration and inconvenience you’ve experienced with the repeated failed pickups and the ongoing refund process..
We’d like to clarify a few points to address your worries:
Regarding the missed pickups: We have been in contact with our internal team and the logistics provider (GEL) to investigate the issue thoroughly. While we coordinate and schedule return pickups, the actual delivery and collection process is managed directly by the logistics company—this means we do not have direct control over their on-site operations, which has led to the delays you’ve faced. We are pressing GEL to resolve these operational issues promptly.
Regarding the refund: Our standard policy requires us to confirm receipt of the returned product before processing a full refund, as this ensures we can verify the item’s condition. We understand this has added to your frustration, and we want to make things right.
In light of the special circumstances surrounding your order, we will process a full refund for your order and will arrange one final collection attempt for the return.
To minimize any further inconvenience to you, we would like to assure you of the following: if this final collection attempt is unsuccessful, you are welcome to keep or dispose of the product at your discretion, and the full refund will still be processed for you.
We are implementing this policy because your positive experience is our highest priority, and we are committed to resolving this matter for you.
We again apologize unreservedly for the poor experience you’ve had. We are closely monitoring the pickup coordination with GEL and will update you promptly on any progress. Please let us know if you have any further questions or need additional support—we are here to help.
Best regards,
Excellent experience
Excellent experience. TV stand is just what I needed. Build instructions are precise and components are clearly labelled. DHL tracking information needs to be better as it implied delivery to me when it was actually the starting point of them receiving the item. This does not reflect poorly on Fitueyes it's just an observation about the delivery company.
22 September 2025
Reply from FITUEYES INC
Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards
A good experience
I ordered the record player stand with record storage and a pair of speaker stands in two separate transactions. Both were pretty effortless and I am very pleased with both products. Time will tell how well they wear.
Assembly of the record player stand was pretty easy. All fittings were supplied and tools apart from a cross-head screwdriver. It’s a solid unit and looks good with the kit on it. The speaker stands are ready assembled and very well packed. Both add a good vibe to the room.
22 September 2025
Reply from FITUEYES INC
Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards
Great piece
Great piece . However due to the front to rear taper full size pieces of HI-FI cannot fit in the middle section
22 September 2025
Reply from FITUEYES INC
Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products and for your kind feedback. We’re glad to know you’re satisfied with the piece.
For larger Hi-Fi components, we recommend placing them on the top shelf or other suitable sections to ensure better ventilation and accessibility.
Please feel free to contact us if you have any other questions or need assistance.
Best regards
Good looking unit easy to put together
Good looking unit easy to put together, love it.
22 September 2025
Reply from FITUEYES INC
Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards
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