I have not received my order, after two emails there still has been ne response, yet I have had reminders about reviewing Fitness Haus, not a happy customer, so be honest even one star is too much!!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic. I’m always a bit weary to buy from Instagram but I have to say resistance bands are excellent quality, super fast delivery and excellent value fir money. Very pretty too. Can’t wait to get... See more
Really impressed with the service provided by FitnessHaus. I had a good search around for similar services and have tried others in the past but the equipment, prices and speed of communication was of... See more
Company replied
Purchased resistance bands a few months back. Haven't really used them much but the black band broke. I then tried to get a warranty replacement for the band but was not able to contact them in any... See more
Company replied
Company details
Written by the company
FitnessHaus has all the fitness equipment and accessories to help with your home training. Buy now for fast and free delivery within the UK.
Contact info
South Quay Plaza, E14 9SH, London, United Kingdom
- 07521737887
- info@fitnesshaus.co.uk
- fitnesshaus.co.uk
4.3
Excellent
70 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have not received my order
I have not received my order, after two emails there still has been ne response, yet I have had reminders about reviewing Fitness Haus, not a happy customer, so be honest even one star is too much!!!
25 May 2022
These parts were bought from Fitness…
These parts were bought from Fitness Hauss
But were then sent from other random suppliers on Amazon
Not what I expected
7 December 2021
Great quality product & super fast…
Great quality product & super fast delivery. Excellent customer service throughput.
6 October 2021
Fast exellent service and a quality…
Fast exellent service and a quality product at a great price.
3 August 2021
Time to enter beast mode 🔥
31 July 2021
No Customer Support
Purchased resistance bands a few months back. Haven't really used them much but the black band broke. I then tried to get a warranty replacement for the band but was not able to contact them in any way. The live chat just showed my message and they never replied and the info@ email does not exist.
UPDATE
FitnessHaus have managed to find this review and have contacted my email. I have ammended the review
26 July 2021
Unprompted review
Reply from FitnessHaus
Hi Harry,
We are really sorry to hear this, although have not received any emails from yourself.
Someone from our customer services team has just emailed from this address to what we have on file based on your order details.
Hope to find a resolution swiftly!
Best wishes
Lucy from FitnessHaus
Brilliant customer service
Brilliant customer service, the ordered product was spot on, 👌
15 July 2021
The stopper i put in door frame was…
The stopper i put in door frame was damaged when i got cantbother sending back need to train now.
29 June 2021
Great service
Great service, my bands arrived promptly. Very pleased with the product, I've been using them regularly.
Thanks!
27 June 2021
Excellent way for beginners to start…
Excellent way for beginners to start excersices and build confidence.
11 June 2021
Hi i’m writing a bad review because I Haven’t had a response
Hi i’m writing a bad review because I didn’t enjoy the product and have emailed you regarding a refund and have been ignored!
26 May 2021
Resistance bands
Really prompt delivery and great quality product. Looking forward to using my new resistance bands. Wouldn’t hesitate to recommend company and product.
22 May 2021
Amazing quality and fast delivery
Amazing quality and fast delivery! Definitely would order again from FitnessHaus!
17 May 2021
Unprompted review
Quality Product
Fast delivery of Resistance Bands. They are very good quality. Happy with this purchase.
8 May 2021
Superb Quality
The products I purchased were perfect. As a PT, I’ve found the quality of the product to be superb. They have seen many hours of use and are still in superb condition. Would definitely recommend!!!
7 May 2021
Unprompted review
Fast delivery no problem
Fast delivery no problem
But would of liked a bit more of user instructions. Other wise ok.
1 May 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.