FitMe Reviews 

20,987
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 16,159 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the workouts are very easy to follow, noting that clear instructions, helpful video guides, and pleasant music make exercising at home a truly enjoyable daily routine. Customers also deeply appreciate the responsive customer support team, stating that staff members are always kind, ready to listen, and quick to resolve any questions or technical issues. Some reviewers were not happy with certain aspects, mentioning that specific routines felt too intense, physically demanding, or difficult to complete for beginners. Others noted that navigating the digital platform or managing account settings could occasionally present unexpected challenges during use.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the program is easy to follow and very... See more

Product

Users describe positive interactions with product, highlighting well-built and easy-to-follow workouts that... See more

Instructions

People report positive experiences with instructions, finding them very clear, manageable, and easy to... See more

Application

Customers had ambiguous experiences with the app, showing high disagreement among users. Many reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful assistance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As easy as this looks I really feel it when I’m done. And after only one week my clothes are already getting loose fitting. Another thing I appreciate is that it won't allow me to over-do. It forces m... See more

Company replied

Rated 5 out of 5 stars

I have followed the Chair Yoga program for 3 months and have definitely lost inches and become firmer. Easy to follow. I have just started Chair Tai Chi and find it similar to my previous program. I h... See more

Company replied

Rated 5 out of 5 stars

I bought the sitting chair Tai chi program mainly in hope of being able to gain mobility to my hips and back. While I had some success and lost a little weight, unfortunately some of the exercises wer... See more

Company replied

Rated 5 out of 5 stars

I love this app! So easy to get back into an exercise frame of mind. Hop out of bed, set my phone on a music stand and I'm up and going. I've added some additional stretching etc to the program that... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

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4.7

All reviews

(20,987)

17,448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

This company are repeated scamming my father, taking money from his account weekly despite him cancelling an accidental subscription. The bank are being no help either. Beware!

6 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Sonia! 

Thank you for sharing your feedback. 

We’re very sorry to hear about the frustration caused by the unexpected charges and the difficulty cancelling the subscription. We’d really like to look into this and help resolve the issue for your father.

Please contact us at support@fitme.expert with the relevant subscription details, and our support team will be happy to investigate and assist you.

Rated 5 out of 5 stars

Workouts are convenient and working

Workouts are convenient, matched to my capabilities and I already feel stronger and more flexible after only 8 workouts.

6 September 2026
FitMe logo

Reply from FitMe

Hi, Michelle! 

Thank you so much for sharing your feedback! We’re delighted to hear that you find the workouts convenient and well suited to your capabilities. 

It’s wonderful to know that you’re already feeling stronger and more flexible after just eight workouts! Keep up the great work, and thank you for being part of the FitMe community. 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Starting to feel better

Starting to feel better

6 September 2026
FitMe logo

Reply from FitMe

Hi, Bonita! 

Thank you so much for sharing your feedback! 

We’re delighted to hear that you’re starting to feel better. It’s wonderful to know that you’re noticing positive changes and enjoying your FitMe journey! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

I feel so energized.

I feel so energized.

6 September 2026
FitMe logo

Reply from FitMe

Hi, Jess! 

Thank you so much for sharing your feedback! 

We’re delighted to hear that you’re feeling so energized. It’s wonderful to know that FitMe is helping you feel refreshed and motivated! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Good exercises

Good exercises

6 September 2026
FitMe logo

Reply from FitMe

Hi, Anneken!

Thank you so much for your feedback! 

We’re glad to hear that everything is going well and that you’re enjoying your experience with FitMe. 

We truly appreciate your support! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

very effectief

I'm pleased with this app

6 September 2026
FitMe logo

Reply from FitMe

Hallo, Jamal!

Hartelijk bedankt voor je feedback! We zijn blij te horen dat alles goed verloopt en dat je geniet van je ervaring met FitMe. We waarderen je steun enorm! 

Als je ooit hulp nodig hebt, helpen we je graag via support@fitme.expert.

Rated 5 out of 5 stars

I can feel it now!

4 September 2026
FitMe logo

Reply from FitMe

Hi, Greg!

Thank you so much for sharing your feedback! 

We’re delighted to hear that you’re feeling better and noticing positive changes in how you feel physically. 

It’s wonderful to know that FitMe is supporting you on your wellness journey! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

I appear to be physically feeling…

I appear to be physically feeling better.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Joe!

Thank you so much for sharing your feedback! 

We’re delighted to hear that you’re feeling better and noticing positive changes in how you feel physically. It’s wonderful to know that FitMe is supporting you on your wellness journey! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert

Rated 5 out of 5 stars

Get up and move!

Though the sessions are easy, it get me going. I missed a couple of days because I was taking care of grandkids.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Jennifer!

Thank you so much for sharing your feedback! 

We’re happy to hear that even though the sessions are easy, they’re helping you stay active and get moving. And no worries about missing a couple of days — taking care of your grandkids is important too! 

We’re glad to have you back on your fitness journey. If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Feels good every day

Feels good every day

5 September 2026
FitMe logo

Reply from FitMe

Hi, Hank!

Thank you so much for your feedback! We’re glad to hear that everything is going well and that you’re enjoying your experience with FitMe. 

We truly appreciate your support! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

It iş going sel.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Mujdat!

Thank you so much for your feedback! We’re glad to hear that everything is going well and that you’re enjoying your experience with FitMe. 

We truly appreciate your support! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars
FitMe logo

Reply from FitMe

Hi, Nan!

Thank you so much for sharing your feedback! We’re happy to hear that FitMe is helping you stay accountable and take an active role in your health.

We’re glad to be part of your journey! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

FitMe has a heart and takes care of its…

FitMe has a heart and takes care of its customers 100%. You can trust them. I am 84 and this company is a jewel.

5 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Chuck!

Thank you so much for your feedback! 

We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 4 out of 5 stars

Very challenging

Very challenging. Because of my back infirmities, I found the hopping impossible. Good full body workout.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Johnston!

Thank you so much for sharing your feedback! 

We’re glad to hear that you found the workout challenging and that it gave you a good full-body workout. We’re sorry to hear that some movements, such as hopping, were difficult due to your back issues. 

We appreciate you letting us know and hope you can adapt the exercises to what feels comfortable for you. If you ever need any help, we’ll be happy to assist at support@fitme.expert

Rated 4 out of 5 stars

Double the FitMe App

I have had and been using the FitMe app for over a year now. Even though my weight has remained stable I feel the difference in my balance and well being. I have had issues with the download and the team at FitMe were so helpful. This week I had a charge for renewal which surprised me. I inquired and the team was able to check and clarify the issue. I had apparently purchased on two different accounts, one I do not use. After a couple of emails they cancelled the one I obviously didn’t need and sent out a full refund. The program I use is active until July 2027 so paying for 2 apps was ridiculous. They were very helpful and responded right away resolving my problem quickly and with compassion. I felt like a valued customer and appreciated their assistance.

4 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Janice!

Thank you so much for sharing such thoughtful feedback! 

We’re delighted to hear that you’ve been using FitMe for over a year and that you’re noticing positive changes in your balance and overall well-being. It’s also wonderful to know that our support team was able to quickly resolve the subscription issue and make you feel valued and cared for. 

Your kind words truly mean a lot to us! We’re grateful to have you as part of the FitMe community. 

If you ever need any further help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Day 6

Day 6. I feel like a different person after completing the exercises.

5 September 2026
FitMe logo

Reply from FitMe

Hi!

Thank you so much for your feedback! We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Feel good about my progress

Feel good about my progress. The program is simple and it works well with my schedule. I don’t feel like it is too much for me. And I feel changes in my body. I would recommend this to others.

5 September 2026
FitMe logo

Reply from FitMe

Hi, Leslie!

Thank you so much for your feedback! We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Very professional good very…

Very professional good very informative and very helpful.

5 September 2026
Unprompted review
FitMe logo

Reply from FitMe

Hi, Steve!

Thank you so much for your feedback! We’re delighted to hear that you’re enjoying the program. Your kind words mean a lot to us! 

If you ever need any help, we’ll be happy to assist at support@fitme.expert.

Rated 5 out of 5 stars

Stretching mainly and making me aware…

Stretching mainly and making me aware of how far I have to go

5 September 2026
FitMe logo

Reply from FitMe

Hi Christian!
We appreciate your positive feedback! It’s wonderful to know you’re satisfied with FitMe. For any questions or support, don’t hesitate to reach out to us at support@fitme.expert.
Keep going!

Rated 5 out of 5 stars

New experience!

Very relaxed music makes me very calm and comfortable. Not hard but valuable exercise. New experience for me. I like it very much.

5 September 2026
FitMe logo

Reply from FitMe

Hello!
We’re so glad you’re enjoying the calming music and finding the exercises comfortable yet valuable. It’s wonderful to hear that FitMe has given you a positive new experience and that you’re enjoying the routine so much. If you ever need any assistance, feel free to reach out to us at support@fitme.expert.
Keep moving at your own pace and enjoy every session!

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