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Rated 1 out of 5 stars

Terrible. In home training two times and they continue to bill me. I can’t contact a human so now I’m having to contest the charges. The training was in Austin TX but now I find it was just a clearing... See more

Rated 2 out of 5 stars

I had an ok experience with Fithaus. The customer service is not that great. This company just seems money hungry, they did not get back to me when I asked them to. I don't like that you yourself can'... See more

Rated 3 out of 5 stars

The trainer I tested the service with wasn’t the one I actually got assigned. The first one I got assigned was sub par and after 3-4 weeks, I saw zero change (I’ve worked out with trainers for the l... See more

Rated 5 out of 5 stars

Lorraine has been a wonderful trainer and I couldn’t have asked for someone better. Her guidance and unique methods really motivate you to push your limits and achieve your fitness goals. I’ve bee... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Unlock your potential with our top-rated Personal Trainers. Our trainers have helped thousands of people with their fitness goals. We'll help you get results faster with mobile Personal Trainers that come to you - anywhere, anytime.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

69 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ongoing fraudulent charges

Terrible. In home training two times and they continue to bill me. I can’t contact a human so now I’m having to contest the charges. The training was in Austin TX but now I find it was just a clearing house for local dishonest trainers. I’ve had 4 more charges since I first complained.

19 November 2025
Unprompted review
Rated 2 out of 5 stars

Fithaus is not worth it

I had an ok experience with Fithaus. The customer service is not that great. This company just seems money hungry, they did not get back to me when I asked them to. I don't like that you yourself can't physically see how many sessions you have, only the trainer can. My trainer was okay at first, then seemed not to care towards the end of my training, he did not keep track of my progress. I felt like I wasn't reaching any of my goals and still did not at the end of it. It was very expensive for what it's worth. I would definitely look into other personal training services if you want to have a better experience and get what you paid for.

3 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Knowledge & Service

I have been using Fithaus for over 3 years now and am very happy with the service.
Jonathan is an amazing trainer who keeps track of my progress and always has me doing new exercises.
He is very knowledgeable and is always able to answer all my questions.
Very professional.
I highly recommend Jonathan and Fithaus.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!

I have been working with Fithaus and Conor for 9 months now. I'm 59 years old and have never worked out and would have been intimidated to go to a gym. Then Covid hit and I became more comfortable using Zoom and decided to give Fithaus a try. As nervous as I was, Justin and Conor both immediately put me at ease. Now, after 9 months I feel better than I did in my twenties. I am in better shape than I was in high school. I didn't think any of this would be possible. I couldn't be more pleased with my results! Conor always go the extra mile. His knowledge and professionalism are incredible and he is able to individualize my workout to fit my needs and goals. Fithaus, Justin and Conor all get my highest recommendation!

13 March 2021
Rated 5 out of 5 stars

I have had an excellent experience with…

I have had an excellent experience with Conor. He goes to great lengths to tailor the workouts, check in on nutrition and sleep, and be mindful of my overall fitness goals. The increased level of accountability, feedback, and individualization of the training have all combined to yield significant results and have overall increased my discipline and the efficacy of workouts. I would highly recommend the service to anyone who can afford it and who is looking to take their fitness to the next level! Definitely ask for Conor if looking for a personal trainer.

8 March 2021
Rated 5 out of 5 stars

Helpful, friendly, supportive

The world of personal training is a bit overwhelming to a new person. Fithaus helped me navigate that, connected me to a trainer who met my needs. My first trainer they set me up with wasn’t exactly perfect - I was looking for more yoga/stretching components and focus on strength instead of cardio. Justin totally heard & responded to that feedback and set me up with my new coach, Viktoria, who has been a godsend during the pandemic. It has helped me stay fit and active. I would recommend the company and its trainers to others.

6 March 2021
Rated 5 out of 5 stars

I have had an amazing experience with…

I have had an amazing experience with Fithaus. My first interaction with Fithaus was informative and Justin really listened to what I was looking for in a trainer and for myself. Danny was a perfect pairing for me. Not only has he listened to me and trained me per my goals he has also assisted with talking through healthy lifestyle changes. He is an educator as well which is really helpful when making a lifestyle change. Danny has kept our workouts exciting as we are constantly using different styles of workout equipment and different exercises. This has also helped me be able to perform a variety of workouts on my own in between sessions. I would recommend and have recommended Fithaus and especially Danny for anyone who is looking for a trainer.

20 January 2021
Rated 3 out of 5 stars

The trainer I tested the service with…

The trainer I tested the service with wasn’t the one I actually got assigned. The first one I got assigned was sub par and after 3-4 weeks, I saw zero change (I’ve worked out with trainers for the last 3 years). I kept being told to focus on nutrition even though that’s not what I came to a trainer for. I can do that on my own. I finally got a new trainer and am just thankful that I know form already from previous years of training. Ended up injuring myself on the one new exercise I hadn’t done before.

Honestly... it’s probably good if they assign you a good trainer. I signed up for 24 sessions expecting to be trained by the person I did my first session with. Before you sign up, know which trainer you will get assigned and make sure you like them. I fully regret my decision to spend money with them.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I work out with Maya A., and she honestly is the best trainer. My body has transformed so dramatically in just a few weeks. She knows how to challenge me and she always has new moves so I never get bored. Fithaus has managed the billing seamlessly.

18 June 2020
Unprompted review
Rated 5 out of 5 stars

Personal Training

I always wanted to start my fitness journey with a personal trainer so I could get a better idea of what the right form is, the name of the equipment used, details such as reps etc.. I came across fithaus and signed up for 45 sessions and I can say its been great!
My current trainer, Lorraine has helped build my strength with circuit training and various other workouts.. she focuses on warm up and cool down which i feel is very essential.. she is a great motivator as during these hard times (covid-19), she offered to train me virtually so I can stay fit even when quarantined.. I highly recommend her!

23 March 2020
Unprompted review
Rated 5 out of 5 stars

Fithaus review - Michele

I've just signed up for my second 6-month stretch of sessions with Michele at Fithaus. I was very nervous about this endeavour the first time around because I had not been active like this in some time but Michele matched my pace and motivated me to keep pushing myself further and further. I honestly didn't think I could ever do what I have been doing and I have nothing but appreciation for Michele's methods. Fithaus has made everything about this simple and enjoyable. I highly recommend!

2 March 2020
Unprompted review
Rated 5 out of 5 stars

As Advertised

I called, described what I was looking for and got connected with a phenomenal trainer Danny within 2 days. FITHAUS team was very attentive and catered to my every need. I would recommend 10/10 and if I were not relocating for work, I would still be a client.

6 February 2020
Unprompted review
Rated 5 out of 5 stars

I've been training with Paloma for a…

I've been training with Paloma for a few months now and I couldn't be happier! I started as an absolute beginner and Paloma has been very patient explaining each exercise and answering all my questions. I'm working out to prevent/help some minor chronic pain, so before we started i explained what my physio had told me. She has implemented the physio's recommendations and also done her own research using her kineseology background. She really tailors my workouts to my needs in order to maximise my results. And i've definitely already seen results!

She's also amazing at changing up the workout routine each week in a way that's aiming for the same goals but i don't get bored. This is especially helpful so that when I do train on my own, I am familiar and comfortable with a wider array of workouts.

Paloma is also just fun to chat with in between sets and brings a great attitude to each session.

Overall I'm so pleased with my experience at Ftihaus and especially with Paloma!

6 February 2020
Unprompted review
Rated 5 out of 5 stars

Fithaus

Fithaus, and especially my trainer Ricky, have been fantastic resources as I try to get back into shape. The team and trainer have been extremely receptive to my feedback and goals, and tailored a workout routine that both challenges and inspires me to put in the time and energy needed for meeting my fitness goals. 15 lbs and counting!

22 January 2020
Unprompted review
Rated 4 out of 5 stars

Hard working and dependable

I like training with David because he always makes time for me the days I want to train. He’s also prompt and encourages me through the exercise as required. I’ve seen results since I have been training with David.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Personal trainer

I have working with LaMar for just over 6 months and he is amazing! He has helped me stay fit through some difficult health issues.

23 December 2019
Unprompted review
Rated 5 out of 5 stars

Lorraine C.

Lorraine is a great trainer. She is somehow patient and motivating at the same time. My wife and I booked with Lorraine in the fall and have been very pleased with our workouts. We would definitely recommend Lorraine to anybody looking for personal training.

16 December 2019
Unprompted review

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