DPD had heavily damaged my parcel, but they quickly resolved the issue. Will be shopping here again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently I ordered 7 products. Unfortunately one of them had shorter date. Exchange process is a bit complicated. Customer service answers slowly, u need to print ur own label and find drop off point... See more
Ordered for the first time with them, and really happy with whole experience. Prices are really good, you can find something on offer, decent selection of products and most importantly they support tr... See more
My favorite place to get fit foods! I love FitCookie as it provides really good supplements and fitness foods. What I especially appreciate is that the fit products and foods there do not have added s... See more
Company details
Written by the company
Healthy Foods | Sports Nutrition & Supplements | Bodybuilding
Contact info
15 West Street, RG1 1TT, Reading, United Kingdom
- +44 0118 957 4680
- sales@fitcookie.co.uk
- fitcookie.co.uk
4.4
Excellent
857 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High marks for trusted brands
Ordered for the first time with them, and really happy with whole experience. Prices are really good, you can find something on offer, decent selection of products and most importantly they support trusted and regulated brands, with proven record, no shady small back street 'brands' to be found here, which earns them high marks.
18 October 2022
Unprompted review
I loved the experience of shopping with…
I loved the experience of shopping with Fit Cookie. It has a wide variety of sugar free treats approved by my coach and supplements. The delivery is quick. I also shopped for some soon to expire items with a nice discount.
10 October 2022
My favorite place to get fit foods
My favorite place to get fit foods! I love FitCookie as it provides really good supplements and fitness foods. What I especially appreciate is that the fit products and foods there do not have added sugar (unlike seemingly fitness food from other shops). The variety is larrge, the shipment is quick.
6 October 2022
Unprompted review
Disappointment
I have always loved FitCookie but I'm very disappointed now.
One of my items was missing and I've been told that they will put it on my next order, which I don't know when I will be ready to order as I just made one.
Another thing is that I've paid for an item and when it arrived it says that the best before date is less than a month... very disappointing.
4 October 2022
Unprompted review
Quick delivery and the best quality
Quick delivery and the best quality. Highly recommend 😊
6 October 2022
Everything perfect 😝
5 October 2022
Fantastic 👍
Quick service,everything on time,information about whole process all the way 👍
28 September 2022
Dont waste your time
After order items were not in stock so got an email just saying that and a refund, no customer service or a way to make it up.
Just don't waste your time with this company.
26 September 2022
THE ONLY ONE STOP SHOP FOR ALL YOUR…
THE ONLY ONE STOP SHOP FOR ALL YOUR DIETING NEEDS! Wouldn’t go anywhere else!
1 October 2022
Unprompted review
Great store ad customer service!!
22 September 2022
Unprompted review
Very Good service.
1 September 2022
Excellent quality and service
3 September 2022
Highly recommended
Delivery was fast, products packed very well, reasonable prices and good variety of products. Highly recommend:)
27 August 2022
Unprompted review
Fantastic company to deal with
Fantastic company to deal with! Great range of products!
10 August 2022
Amazing service
Amazing service, super quick delivery and great products. Highly recommend
4 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.