Fishisfast Reviews 978

Good and reliable service, excellent secured packaging, easy process, full shipments updates until it gets delivered, good selection of shipping companies with good prices. The customer support is helpful and respond quickly. Excellent experience overall.

Worst costumer support I've ever encountered, they have no experience on how to deal with costumers, always changing the way they do things and the one who pays for that is the costumer.

This company is borderline fraud. I've been dealing with them for years. They have THE WORST customer service in the history of customer service. Inconsistent application of rules. A month ago they shipped an Arlo camera for me, no problems. Based on that experience I ordered another one and they delayed packing my shipment for over 24 hours and eventually said it is spying equipment and can not be shipped! They do this nonsense ALL THE FREAKING TIME! One time they shipped ice packs for me, the next oh no we can't ship that it has liquid in it! And god forbid there's a problem with your order, be prepared to deal with the most useless and infuriating customer service reps ever! And the way they pack your stuff, they literally just dump everything in a box without an ounce of thought or common sense. I've had premium nonstick pans arrive dented and scratched because they didn't have the foresight not to remove its protective packing!

If you're gonna use them, please know you're dealing with a sketchy company and that you have ZERO recourse to remedy any problems you may encounter. After 7 years of patronage, I'm done with them. Done.

What a service feom start to finish, this service was impressive from packaging to delivery of my items.
Highly recommended service to anyone needing a storage locker to save on multiple International purchases.

AWFUL! HELD ORDER for ID verification, SLOW shipment, SLOW processing, TERRIBLE customer service. STAY AWAY from this reshipper, plenty of other good options. Should be called FISHISSLOW. FRAUD of a company

Excellent repackage, fast customer care response and fast shipping

In February 2024, I bought a Sony FX3 camera from the B&H Photo Video website and sent it to a redirector called Fishisfast. After B&H's confirmation that the delivery was made to the address indicated, Fishisfast reported that the goods had not been received at its warehouse. I was asked to wait at least 2 days for the goods to be received and placed in the system. Unfortunately, several days passed and nothing happened. Fishisfast continued to curl up, saying that it was the fault of the sender or the FedEx carrier. I contacted everyone involved and everyone said that the goods were in the Fishisfast warehouse. I sent several messages, I asked please, but nothing worked. I never received my merchandise and I had to overcome the loss in a few days and in the following months. It was a frustrating and disaccusing experience, especially considering the value of the camera. I do not recommend Fishisfast due to the lack of transparency and effective problem solving.

Giovanna in customer service is a dishonest worker/ person. Wouldn’t help and made excuses non stop.

Order #8088256.

Avoid this company at all costs; no recourse, unhelpful, rude and a callous attitude about your goods.

Items damaged by whoever handled them at Fishisfast. E-mails from Giovanna from Fishisfast blamed the seller/sender saying that's how they were received after raising the issue of the packer damaging the items. Photographs of the items taken by fishisfast before repacking clearly show they were received in the condition the seller sent them, pristine and without damage.

Had to wait two days, 28/07 for them to provide photos of the other items being shipped. And to add insult to injury, they charge $5 to open the repackaged items to take photographs of the items they damaged. Still refused to admit liability even photographic proof which they took themselves that they damaged one of the items. Will never use them again and if you have any sense, you'll choose one with reputable feedback as this company eschews all responsibility, gives you the run around and has the worst customer service of any business with which I have had dealings.

I choose Fishisfast despite its higher costs due to it having a better reputation than some of its competitors. However, I have found myself highly disappointed. As my order was mainly for books so I opted for extra measures to ensure they got to me safely, but this didn't help. The outer rap is very thin and mainly came off in the post, several bubble raps where missing and some items shoved into one bubble rap. Additionally, some of the books were damaged. I messaged them about it just to inquire on how it could be sorted out but the first person was very rude, I was refereed to a manager who was able to deal with the situation. However, there was no compensation offered for the damage as they claim the insurance does not cover this and are unwilling to do so themselves, they insist their policy states that damage to items is not covered, whereas in fact it states: 'Incidental or cosmetic damage to product packaging, when the item itself is undamaged' is not covered. The damage was to my items themselves and not to their packaging, nor was it incidental or cosmetic. As such their insurance policy does not seem to be honoured or worth anything and they cannot be trusted to ensure your items reach you in the condition in which they were purchased. I have to recommend that the company is avoided.

I use you the service many years today I decided this is the last time , for many reasons : 1 is when my package is delivered takes one day to added in my locker . 2 I paid extra money to collect and ship it fast always after paiement takes two days to ship it .3rd the support team they are not even give a serious help .only said wait so why I paid extra money . The service is very slow.

Have used it for many years now, great service, fast, inexpensive, expedient communication, free up to 6 month storage, can't recommend enough.

one of the best compaines

Almost 8 years with fishisfast and received nothing but One of the best experiences I’ve ever had. They operate professionally and they do have excellent customer support 👍🏼 in simple words, (fast, reliable and safe)

Used a ton of times now, always easy and fast. Great service and would recommend highly to anyone who needs US receiving address. Being able to store for a while and consolidate packages is very cost effective and has saved me lots over the years.

If a lawsuit is filed with PayPal, they will close your account forever, and if they have a shipment they will take it to them. Is this a company that works professionally? I do not always write a note, but many people should know about the company.

Amazing service, fast and on time ❤️

After using this service for 6 months, and previously shipping ant killer, they suddenly decided that ant killer was prohibited (a small amount of sealed powder and gel).
There has been no warning of this. In fact, there's no obvious list of prohibited items on their website.
The products in question are not flammable, corrosive or dangerous to humans. In addition, they are not prohibited by the airline or country of origin.
I work in Iraq and I am stuck inside a compound. I cannot go out to the shops and buy things.
But I guess they're saving me from myself with their woke arbitrary rules.

I had a terrible experience with them; their service was extremely slow. It took them two days from the time they received the package to add it to the platform with an external photo. I requested photos of the contents, but after waiting for a month without any response, I finally decided to send the package without seeing it. Subsequently, they informed me that the package was empty. Unfortunately, by that time, I couldn't request a refund from the store due to the passed deadline. I have requested an investigation from them because I am certain that they stole the contents of my package, but I haven't received any reply.

Fast handling and shipping and good packaging Great customer service