Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, j... See more
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Review summary
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Reviews shaping this summary
It took a little longer than other deliveries but more importantly one of the eyes on the rod was severely bended in .. the package was also damaged and probably mishandled by couriers. Still packagin... See more
The gift I ordered arrived bruised and battered the delivery driver advised that the box was opened so he tapped it up .When we opened it to check the contents we have missing items but getting this s... See more
Ordered a Reel and Line. Much cheaper than UK Tackle companies. It took 7 days to arrive, but it came from Holland and Tracking was excellent. My query was answered quickly and pleasantly. Goods arriv... See more
3.5
Average
919 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 69% of negative reviews
Typically replies within 2 weeks
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A wide range of fishing tackle at great…
A wide range of fishing tackle at great prices, will definitively use again.
18 March 2026
Unprompted review
Great service as always buy regular…
Great service as always buy regular from here good products at good prices
2 March 2026
Unprompted review
Wrong rod delivered twice
I ordered a spinning rod off of them and they sent me a baitcaster which I returned and they said they would be sending me the right spinning rod and when it arrived it was the exact same baitcaster they sent me the first time this is ridiculous got it wrong twice when I specifically ordered a spinning rod
9 March 2026
Unprompted review
Reply from Fishdeal
Hi,
Thank you for sharing your experience, and we’re very sorry for the issues you’ve faced. Our team always does their best to solve customers’ problems, but we understand how frustrating repeated mistakes and delays can be.
Please contact our customer service team so we can ensure the correct item is sent to you and resolve any remaining issues. If the return is due to a wrong or defective product, there will be no shipping costs.
Kind regards,
Team Fishdeal
Poor service
email on a tuesday to cinfirm my item had been posted, lies lies and more lies, they posted it on a saturday so now they can have it back and ill buy from another shop.
Poor service no comms just as long as they get your money
2 March 2026
Unprompted review
Reply from Fishdeal
Hi,
Thank you for your feedback, and we’re very sorry for the miscommunication regarding your order. Our team always does their best to keep customers informed, but it seems there was an error with the shipping update. Transport and courier schedules are unfortunately sometimes out of our hands.
If you would like us to help resolve this or discuss a solution, please contact our customer service team directly.
Kind regards,
Team Fishdeal
Fast refund
Order, did not arrive, lost by courier (parcel force).
Refund was quick and hassle free
6 March 2026
Unprompted review
Excellent service Preston trolley…
Excellent service Preston trolley shipped from the Netherlands arrived within 5 working days
4 March 2026
Unprompted review
Fast delivery and well packaged
Overall, I’m happy with Fishdeal — the delivery was fast and everything was well packaged. The only issue was that some of the lures I chose arrived in different colours than the ones I selected; I didn’t request an exchange in time and later it was already too late. I’d be happy if you expand the Hearty Rise range in the future. It would also be great if, in case of a colour mismatch, you could send a short notification/confirmation so the customer can decide how to proceed. Despite that, my overall impression is positive and I would order again
3 February 2026
Unprompted review
OK this time
Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, just 2 reels in a box so the reel boxes arrived damaged. Reels OK though
4 March 2026
Unprompted review
I ordered the tent on Saturday making…
I ordered the tent on Saturday making the most of the 20% off deal.
It arrived safely on Thursday.
I erected in my garden, it turned out to be a windstorm. The tent stayed out assisted by weights .
I was able to enjoy two hours in the tent.
Fantastic buy. Would buy again.
26 February 2026
Unprompted review
Brilliant great value 😀
19 February 2026
Unprompted review
Excellent delivery times
Excellent delivery times, and return and refund (for re size) easy and successful
18 February 2026
Unprompted review
Content customer
Ultimate hat comfy and light is literally brilliant! Bargain price even with postage added.
12 February 2026
Unprompted review
Easy to order arrived on time easy…
Easy to order arrived on time easy tracking my parcel
6 February 2026
Unprompted review
Disappointing
Products are good, delivery was very slow and later than advertised and communication was poor.
13 January 2026
Unprompted review
Reply from Fishdeal
Hi,
Thank you for your feedback. We’re glad to hear you’re happy with the products, but we’re sorry that the delivery took longer than expected and that communication could have been better. Transport times are sometimes out of our hands once the courier has the parcel, but our team always does their very best to keep customers informed and assist with any issues.
If you’d like more details about your delivery or help tracking future orders, please contact our customer service team.
Kind regards,
Team Fishdeal
Very poor delivery service no…
Very poor delivery service no communication of why one order was split over 5 delivery days not even a apology all they said it was delivered in the time scale I had to make sure someone was home on all these days The items were being sent to Spain Thursday lucky the last item arrived Thursday morning.
Total order 3 nets 2 weigh slings
- Saturday - 3 nets (arrived)
- Monday 1 weigh Sling
- Tuesday (a different order was made with a different company and your order was on with this one, the delivery driver said sorry I forgot the other order is was left at depot)
- Wednesday someone home all day no sign of delivery beteeen the time slot given even all the cameras were checked.
- Thursday last weigh Sling came.
5 February 2026
Unprompted review
Reply from Fishdeal
Hi,
We’re very sorry to hear about the difficulties with your order and the split deliveries. We understand how frustrating it must have been to have multiple deliveries over several days and to deal with missed time slots.
Sometimes parcels are split by the courier due to size, weight, or warehouse processing, and unfortunately these decisions are out of our hands. Our team always does their very best to coordinate and monitor shipments, and we regret that in this case the experience was far from smooth.
Please contact our customer service team if you’d like us to review this specific order and provide further assistance.
Kind regards,
Team Fishdeal
Every time I use fish deal I am always…
Every time I use fish deal I am always really pleased with the quality and speedy of the delivery,will differently be using them again
4 February 2026
Unprompted review
Placed a order over 2 weeks ago
Placed a order over 2 weeks ago
Still not received it that was supposed to arrive in a few days
Customer phone line is always closed even in the correct working hours
Not happy
28 January 2026
Unprompted review
Reply from Fishdeal
Hi,
We’re very sorry to hear that you have not yet received your order and that this has taken longer than expected. We understand how frustrating that must be. Unfortunately, delivery times depend on the courier and delays are sometimes out of our hands.
We also apologise if you were unable to reach us by phone. Our team always does their very best to respond as quickly as possible via all available channels. Please contact our customer service team with your order details so we can check the status of your parcel and provide you with a clear update.
Kind regards,
Team Fishdeal
Great first experience with Fish Deal…
Great first experience with Fish Deal UKvery happy with items I purchased and will definitely use Fish Deal UK again.
14 January 2026
Unprompted review
do not shop here
returned some items and they do not want to refund the money... happy to make the sale and not happy to give you your money back
2 January 2026
Unprompted review
Reply from Fishdeal
Hi,
Thank you for your feedback. We’re sorry to hear about your concern regarding the refund. Please note that our returns process may take some time; however, once the return is received and processed at our warehouse, refunds are always issued accordingly. Our team always does their best to assist customers, and we kindly recommend contacting our customer service team so we can review your return and provide further assistance.
Kind regards,
Team Fishdeal
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