First Union Lending Reviews 29

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We are incredibly grateful to Carlos Cortes at First Union Lending for his outstanding assistance in securing an SBA loan for our business. From start to finish, Carlos was knowledgeable, responsive... See more

Rated 5 out of 5 stars

First Union Lending was excelling at getting us a business loan in a very professional, timely manner. Thanks to their quick work we were able to sustain our business through this COVID mess. Paperwor... See more

Rated 5 out of 5 stars

I’m very happy with this company . Easy to communicate, very straightforward, along with great financial information. Excellent customer service! I am very satisfied doing business with the... See more

Rated 1 out of 5 stars

Hey guys this seems all fake and scams. They took all my information, like bank account no statement for 6 months tax id name email id addresses everything that they need n they were keep telling u... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

At First Union Lending we have a mission that revolves around more than just making money for our investors. In fact, our investors know and are happy knowing that they come second in our eyes, to you the small business owner. Our mission is to make sure that every small business owner can achieve their dreams by having access to capital when they need it.


Contact info

4.1

Great

TrustScore 4 out of 5

29 reviews

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Rated 5 out of 5 stars

Five-Star Review for Carlos Cortes at First Union Lending

We are incredibly grateful to Carlos Cortes at First Union Lending for his outstanding assistance in securing an SBA loan for our business. From start to finish, Carlos was knowledgeable, responsive, and truly invested in our success. He guided us through the entire process with clarity and professionalism, ensuring we had everything we needed to move forward smoothly.

Thanks to his expertise and dedication, we were able to secure the funding necessary to grow our business. If you’re looking for someone who genuinely cares and goes above and beyond for his clients, Carlos is the person to trust. Highly recommend!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

I got funded!!!!

I received an email concerning lending money. So I called and they asked me many questions to see if I would qualify. I did so they emailed me a list of what they needed. It was a lot!! They stuck with me and helped me with every thing so they could get every thing needed up front. Then they handed me off to SouthState bank and I needed a lot more documents. They found things that I didn't even know was out there. We, together, got every thing taken care of and I was funded. It took approximately two months. The interest rate was a little high but it all worked out. I thank you for your patience with me.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

Hey guys this seems all fake and scams

Hey guys this seems all fake and scams. They took all my information, like bank account no statement for 6 months tax id name email id addresses everything that they need n they were keep telling underwriting the check is underwriting please we need this and that, finally the presentative said I hope that’s last request for asking u this and that ok, next day I text on that ph no on which I used to contact or they used to contact I found myself blocked…
It’s all fake do not trust them even not only them do not trust anyone online or random ph call.
Now I don’t know what they gonna do with my information getting loan for themselves or selling my info.
Anyway I blocked my credit file so no one can open a new account until I allow them. Don’t trust it’s fake fake fake first union lander is fake and scam and shame on our agencies that they know about it and not taking any action about them r they apart of them or what???

4 April 2024
Unprompted review
First Union Lending logo

Reply from First Union Lending

Dear Syed Hussain,

After further investigation, it turns out you don't even own a business and the documents you provided to us are altered bank statements in an attempt to scam lenders out of money. The authorities have been notified as what you have done is both wire and bank fraud. All the best.

ANYONE ELSE INTERESTED IN THIS - PLEASE NOTE: THERE ARE 27 REVIEWS ON THIS WEBSITE - 24 of them are 5 STARS. THREE BAD REVIEWS 2 of them are 6 and 7 years old, one is this fake one posted above. SO 3 BAD, 24 5 STAR - CAN YOU HELP FIRST UNION DO THE MATH AS TO HOW THAT MEANS 1.9 STARS OUT OF 5?? OR IS IT SIMPLY THAT WE REFUSE TO PAY THIS WEBSITE AND THERFORE LIKE YELP THEY PUNISH BUSINESSES THEY CANNOT EXTORT.

DO NOT REMOVE OUR REPLY TO OUR COMPLAINT UNLESS YOU ARE GOING TO REMOVE EVERYTHING MR TRUSTPILOT.

Rated 5 out of 5 stars

Professionalism

Dennis did a wonderful job. I enjoyed working with him very much. He was extremely professional. He explained each of my options until we found the plan that worked best for my company. I appreciated his patience and his knowledge. I will definitely do business in the future with First Union based on this experience.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy process

First Union Lending was excelling at getting us a business loan in a very professional, timely manner. Thanks to their quick work we were able to sustain our business through this COVID mess. Paperwork was super easy and Taylor was very easy to work with. Extremely prompt and always offering the best solutions available to us.

4 January 2021
Unprompted review
Rated 5 out of 5 stars

I am forever grateful

I am forever grateful and pleased with First Union Lending! Not sure my business would still be going without their prompt and professional help in acquiring the PPP loan.

24 June 2020
Unprompted review
Rated 5 out of 5 stars

Thank You First Union Lending

Thank You First Union Lending
Thank you for helping my small business during this trying time. My funding specialist Tanya guided me every step of the way. We could not be happier with their service and aid to small business owners.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

My small business loves first union

My small business cannot thank First Union Lending enough! I was so nervous but they talked me through the whole thing, and gave me lots of advice that actually really helped my business. They will give you so much time and consideration, made me feel like the only business in the world!

16 January 2020
Unprompted review
Rated 5 out of 5 stars

I’m very happy with this company

I’m very happy with this company .
Easy to communicate, very straightforward, along with great financial information.
Excellent customer service! I am very satisfied doing business with them!
Dennis Cage is very helpful, honest and prompt underwriter there!
I was frustrated and lost a bit but followed his lead and no regrets whatsoever !
This is trustworthy company!
They follow their words! They mean what they say ! That is extremely important for somebody like me- small business owner.
This loan increased my cash flow and also made it easier to make on time payments .
Thank you, First Union Lending!

6 September 2019
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID First Union Lending

AVOID AVOID AVOID First Union Lending. They are very misleading in their marketing and they broker loans to actual lenders which cost you more. First I will address their misleading website and claims. They state they are a lender and even on their website and email signatures show a logo that states First Union Lending – Licensed Lender. In the center of this logo it shows a so called license number. This is actually how lenders who have a license show their license number. However after investigating this was a Florida Secretary of State LLC document number, VERY MISLEADING.

Second issue. Even with excellent credit and time in business. They shotgun your file to a ton of actual lenders. This in turn lowers your credit score and doesn’t look good to other financial institutions. They tried to state it was soft pulls. However my credit report says different. My speculation is they do this to see who is going to give them the greatest yield spread, points/monies paid to them. Not the best deal of their clients.

Third Issue. We got a loan approved. Went in to sign loan documents at First Union Lending Orlando Florida. Was told we would get a copy of these documents. After signing got to talking about other things with their so called underwriter and left their office without getting them. Called several times to ask for a copy and never got them. On the third call asking for those loan documents. I was told they couldn’t get them. They said that their lender would release them to us once the loan funded. This is when my red flags started going up.

I then contacted the State of Florida Department of Financial Regulations. The investigator I spoke with seems concerned enough he ask us to submit a complaint and to report this to the State Attorney General of Florida’s office. So after speaking with our attorney. He has advised filing complaints with the two agencies above and also the Federal Trade Commission against First Union Lending.

In closing we used this company because their advertising stated they were a lender and they had a local office in Orlando Florida. Too many red flags out there related to using First Union Lending services. Misleading marketing claiming to be the lender, doesn’t seem to follow standard procedures when it comes to supplying loan documentation and my guess is using that Florida LLC document number to try and represent an actual lenders license number in their website graphics, email signatures and other online advertising . I even have to really suspect their online reviews are not real. There are companies out there you can hire to leave shill reviews. Notice how all the 5 star reviewers only have one review on Google but yet those who left negative reviews have multiple Google reviews. This screams fake reviews. If so this is another thing the FTC is cracking down on. USE AT YOUR OWN RISK!!

EDIT: Looking at this companies Google Reviews. I am finding a lot of people who left 5 star reviews also left 5 star reviews for a lot of the other same businesses in New York and Las Vegas. Such as Las Vegas Pool Crawl, Furry Land Mobile Grooming and Loix Cleaners and Laundry in New York. Whats the odds of all those people using your company and the others??? This screams FAKE Reviews

9 May 2019
Unprompted review
Rated 5 out of 5 stars

The last 2 years I have worked with…

The last 2 years I have worked with Melissa over at First Union Lending on multiple loans because of how easy and fast they made the process. The minute I need a cash infusion, Melissa is there.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Working with Tanya at First Union…

Working with Tanya at First Union Lending to get funding for my business was a very nice and non-intimidating experience. My business is experiencing some growing pains with expansion and she was very thorough and knowledgeable with her advice. I felt like she was more interested in being a consultant to help me out than just selling me money.

14 March 2019
Unprompted review
Rated 5 out of 5 stars

You really deserve 5 stars

You really deserve 5 stars. I have been in business for a while and never experienced such speed and great service. You should be very proud of yourselves. Thank you very much for helping me grow and to keep going strong. I'll everyone about First Union Lending now...

26 February 2019
Unprompted review
Rated 5 out of 5 stars

Chad

Chad, who is our main point of contact is great. Always fast, knows us already and makes us feel important.

15 February 2019
Unprompted review
Rated 5 out of 5 stars

FUL based in Florida helped me pay off…

FUL based in Florida helped me pay off some payroll tax liens when no one else would lend me the money fon that purpose.

Feels good to enter the new year with a clean slate and I owe it to First Union Lending.

16 January 2019
Unprompted review

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