First Self Drive Reviews 319

First class service and effortless hire will certainly be using again in the near future. Thank you 🙏

We had the best experience hiring from here. Such friendly and helpful staff members, made the process very slick and easy. They were extremely accommodating for us and went the extra mile. An absolute pleasure, would highly recommend.

Excellent service, great van & everyone was very professional. Good crew!!

I arrived to pick up the van I booked online at 8.30am and was greeted with a warm welcome by a friendly bunch of staff. I was in and out within 10 minutes and was given a full explanation regarding the vehicle return. I've used this company before and will continue to do so and I highly recommend that anyone wishing to rent a van uses these guys. My go to van rental place, thanks guys.

I had the best experience ever hiring a car. The process was straightforward, fast and smooth. All the members of staff were very friendly and helpful. I got my deposit back immediately after returning the van, and the van itself was brilliant.

This is the second time I have used First Self Drive, this time was for a van as my daughter has moved into her own place. Excellent service as always with the quality of vehicle second to none. Thank you!

First time I’ve used first self drive, I’ve hired many cars, vans and a couple of minibuses over the years but this minibus I hired from first self drive was most likely the best service and vehicle from a hire company I have received… The service on the phone right to collecting the keys is 100% kind and polite and very friendly.
The minibus was a 2020 plate and still looked a showroom condition when I collected it.
Already got my next date booked with these guys.

Booked a car on a whim in Norwich. Great prices, great little car, really well presented and the check in and out experiences were great with really nice staff. A great experience overall

Excellent service. Really friendly and quick. No hanging around on collection or drop off. Car was very well presented and the walk through of the controls was really helpful and professional. Highly recommended.

I have rented a lot of cars, in many different parts of the world, and quite a few in Norwich, and no where have I had better service. The cars are great, you get personal, friendly, helpful service from people you can call direct and who really care. I just wish I had discovered them years ago. If you are renting in Norwich, this is the place and these are the people to rent from. I rented a Corsa for a month.

Booked a car from abroad for a visit to the UK. Excellent service and a great car (2022 model). Highly recommend!

Great service. Hired a transit for a removal, clean brand new, did the job perfectly. Thank you.

Prompt pick up. Nice car. Well organised.
Quick and accurate drop off. No fuss. No bother.
Good value for money.

As always, excellent service. The team helped us at very short notice and were kind, professional and courteous - going over and above to ensure we got the vehicle we needed. Would highly recommend and couldn't consider going elsewhere.

Excellent service, v straight forward and unlike the bigger companies all license checking done by the friendly and efficient staff.
I would definitely choose First Self Drive again.

Faultless from start finish, staff
friendly and nothing too much trouble would highly recommend this company.

Travelling in from USA my rental needs were very specific. The staff were excellent and all so friendly. I was able to get exactly what i needed for my time in the UK with minimal fuss and at a very fair rate. Everything was made very clear at pickup, and again uppn return.

The car was brand new, spotless and a hybrid too. I could not have been happier. This is now my go-to car rental company.
Highly recommend

I love this company. Vehicles are always in great condition and everyone does their best to help. Always my go to people for van or car hire. Just had a huge Kia Sorrento for 3 days to move daughter between Uni houses in Leeds. Perfect for the job, less than 3000 miles on the clock and did the job really well.

Staff were fantastic and helpful. The car was spotless and the handover very professional. Thank you for all your help. Would recommend this company.

I needed a Car urgently to go and pick up my Dad who was unwell and 2hours away. Left a Message on a Sunday Evening and amazingly got a reply and Booked an Automatic Car to pick up on the Monday Morning. When I arrived I got excellent Welcome and they were very kind and efficient. Was shown how to work the Car and set off in planned time. I would recommend to anybody and use them again should I find myself without my Car again.