First Point Insurance Management Reviews 15

We have worked with First Point for several years now and they just keep getting better. The team are just brilliant, they go above and beyond and deliver every time. They consistently obtain the best cover for us.

Great team, great company. Thank you!

the most friendly, Professional and helpful.
In my last request Mia dealt with my case perfectly

Amazing team of advisers, providing a wide range of options and individually tailored services, always bringing the best interest of the client forward, very supportive in helping negotiating claims with the insurances, a high five!

Highly recommend! Mia Frost helped me with my insurance - she was very thorough and knowledgable, called when she said she would and was just all round great. Thank you!

Hi
Mia was amazing talked me through all my options and explained everything to me .
It was all sorted within a few days
Given me piece of mind now.
So thanks again to Mia and the team

Tailored the situation to my requirements, kept in constant contact with me during all stages and gave the best and most accurate advice. Managed to find me a very reasonable price for the cover that I required and arrange for trustees and beneficiaries to be added and amended as per my request. Really happy with the service that I received. Thankyou Mia

Mia frost who helped me and my partner set up our life insurance was amazing. She was so thorough and talked us through every thing every step of the way. 10/10 service , would recommend to anyone!!!

They are by car insurance broker. I have been with them for over 12 years. I have great service always. Especially Fay Smith has been excellent in finding the right policy. Ellie in claims also has given exceptional service.

A few years ago we started working with First Point Insurance.
Since our first appointment, when we changed Health Plans, we have been treated exceptionally well! The various doubts or needs were always quickly clarified and met. They have been tireless in seeking the best result with Cigna and have always helped us when we have difficulties with it. I recommend First Point Insurance's services, including to my children who also use it, when possible.

I cannot recommend First Point enough. They deal with all our business and personal insurances and have done for a few years now.

Recently (sadly) I had to make a claim on life insurance and without the help from First Point dealing with the underwriters, I would have struggled. They constantly kept me updated and took all the stress out of my hands.

Even with other insurances, they are quick to come back to you and as a client, their customer service has been fantastic.

I wouldn't hesitate to recommend First Point in the slightest.

Always really helpful.
I have used First Point for several years for a few things, They always take time give me all of the options and I've been very pleased with the level of help and service.

Amazing service from First Point, I’ve been dealing with Matthew for car and home insurance. They have been extremely helpful and more than happy to give you as much time as it takes to help you make the right decision. Thanks again

Ended up with good policy at realistic price. We covered policy in full detail over several phone calls and everything I requested was confirmed by email so can only give 5stars

Searched online extensively for an imported car insurance and it wasn’t a good experience but fortunately found M/s. First Point Insurance. They provided a very competitive quote compared to competitors.
I was pleased to see that it was a comprehensive deal as well as not a burden on the pocket.

I specially like to thank Mr. Gary Adair at M/s. First Point Insurance for arranging the insurance cover for my vehicle. He is a thorough professional and his team members are also very supportive, who provided help and supported even in the absence of Mr. Gary Adair.

I would like to wish him and his team good luck for future endeavors!

I called up and bought a car insurance policy from First Point. They did not inform me that they are charging me 80 GBP fee during the call. I only discovered the fee when I requested to cancel the policy within the 14 days cooling off period. They refused to refund the fees even though they did not disclose about the fees when I bought the policy. In addition, they were extremely rude and pushy when I brought up the issue. I felt the main issue here is the lack of honesty and integrity, and the lack of desire to treat customer fairly.

Avoid at all cost. Find someone else you can trust with full confidence that they will support you when you have to make a claim. I will be informing my colleagues and friends not deal with First Point for any insurance.