Website easily navigated. Good prices, not like in real life stored where they heavily overcharge
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly just a trustworthy website with fast shipping and great prices!
Company replied
Very helpful, fast shipping and always has great discounts and offers.
Company replied
They offer great prices and very fast delivery which is the best
Company replied
Company details
Written by the company
Pouch Line is a modern Nicotine Pouch retailer offering a clean, smoke-free alternative designed for clarity, convenience and a new generation of health-conscious users. Established in 2019, it became the first online retail & distributor of the new modern smokeless products in the United Kingdom. Our aim is to redefine nicotine for the modern age - cleaner, smarter, and designed to fit seamlessly into everyday life. Our vision is a future where nicotine is smoke-free, stigma-free, and delivered with style, simplicity, and intention.
Contact info
Sheffield, United Kingdom
- 07904858487
- info@firstlinepods.co.uk
- firstlinepods.co.uk
4.7
Excellent
365 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
They offer great prices and very fast…
They offer great prices and very fast delivery which is the best
30 November 2025
Unprompted review
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Honestly just a trustworthy website…
Honestly just a trustworthy website with fast shipping and great prices!
29 November 2025
Unprompted review
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Perfect prices and very fast shipping
Perfect prices and very fast shipping. Would reccomend.
16 October 2025
Unprompted review
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Really good
Deliveries always on time, consistently low prices. Excellent service
28 October 2025
Unprompted review
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Reply from pouchline
Thank you, we hope to see you shop with us again :)
Nice product but waiting delivery 4…
Nice product but waiting delivery 4 days and get not what I ordered
22 September 2025
Reply from pouchline
Thanks for your review. We’re sorry to hear there was an issue with your order. Please make sure to contact us directly so we can look into this and get it sorted for you right away.
Good change name from first line pods
5 June 2025
Unprompted review
Fast shipping the products came within…
Fast shipping the products came within about 2 days. Everything was in there good quality and good price.
4 October 2025
Unprompted review
Top customer service & great variety
Top customer service & wide variety of inventory. Always helpful, whether it’s pick up times or getting in stock for me.
10 September 2025
Unprompted review
Super Fast delivery
Super Fast delivery, cheapest on the market and loads of different options to choose from
3 October 2025
Unprompted review
Great Price fast delivery!
My Velo Mango Flame nicotine pouches came promptly and in perfect condition! It was a great price and it's a nice touch that I got an extra tub of pouches of a different brand to try!
4 October 2025
Unprompted review
I was very satisfied with the quality…
I was very satisfied with the quality of the products that I had ordered. Upon ordering, I had received regular updates on the status of my order which arrived within days of completing my order. Would definitely order again!
3 October 2025
Unprompted review
Excellent service and fast delivery
Excellent service and fast delivery, will be using again.
30 September 2025
Unprompted review
Great great
12 September 2025
Unprompted review
My truck number JW150140839GB
My truck number JW150140839GB , I do my order on 16 September , and still don’t getting my item
17 September 2025
Reply from pouchline
We’re very sorry to hear about your experience. As we mentioned in our recent message, it looks like Royal Mail misplaced your parcel, and we’ve already arranged to send a replacement with express delivery. We hope this will resolve the issue quickly for you. Please feel free to reach out to us directly so we can make sure everything is put right.
Amazingly fast shipping and great…
Amazingly fast shipping and great product prices
28 September 2025
Unprompted review
Reply from pouchline
Thank you for your honest feedback :)
- pouchline
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