First Financial Intermediaries Ltd Reviews 370

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great dea... See more

Company replied

Rated 5 out of 5 stars

Mark was the mortgage adviser for our first house purchase and he made it an incredibly smooth process! Always happy to answer our questions, and responses were quick and easy to understand. Very impo... See more

Company replied

Rated 5 out of 5 stars

Great service as always from Mark and Natasha! Helped us complete on our rapid purchase with porting our mortgage and increasing our life cover. Swift responses to all queries and enabled us to get an... See more

Company replied

Rated 5 out of 5 stars

Both Simon Ryder and Kate Leake were nothing short of outstanding - they were the only broker that could get the financing needed. They think outside the box and come up with solutions to meet my... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker
  4. Shareholder Protection Company

Written by the company

Specialist Mortgage Advisers. We have been providing our clients with unbiased mortgage advice and unrivalled service since 1997. We offer a wide range of finance products and services for both personal and corporate clients, we also offer advice on the full range of life and critical illness products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

370 reviews

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Rated 5 out of 5 stars

Thomas' help

Thomas was always extremely hard working in helping us with our inquiry and we could not be more thankful for his professional help.

17 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Amir, it was a pleasure working with you. - Thomas, Adviser.

Rated 5 out of 5 stars

First rate, exceptional service

Thomas at First Financial has helped me several times now with finding and renewing a mortgage. He has been exceptional in finding the best rate which is optimal for our circumstances. He has also gone above and beyond to make things happen quickly and efficiently - I could not recommend his services more highly.

16 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Anna for your kind message, it was a pleasure assisting you and your family with your dream home purchase.

I look forward to working with you in the future. - Thomas, Adviser.

Rated 5 out of 5 stars

Professional, resourceful and highly knowledgeable.…

I have had many dealings over the years with both financial and mortgage advisors , who were generally both helpful and efficient . I was recommended by a friend to try First Financial Intermediaries who told me that they were exceptional. This was both my experience and the experience of other members of my family who decided to use the services of both Thomas Pratchett and Simon Ryder . They are professional, resourceful and have a commanding knowledge of the market within which they operate .

16 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Felicity, it has been a pleasure assisting you and your family with your house purchases, and life cover needs.

Please feel free to pass my details on. - Thomas, Adviser.

Rated 5 out of 5 stars

Amazing service

Amazing service by Thomas Pratchett. Was very attentive and responsive during a very complex mortgage application and delivered on what he promised. I believe he went over and above what he had to. I’d highly recommend him to anyone interested in securing a mortgage!

16 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Taimoor, it has been a pleasure assisting you and your family with your dream home purchase.

I look forward to working with you on your portfolio in the future. - Thomas, Adviser.

Rated 5 out of 5 stars

Continued great service

Great service. Shaun has always been incredibly helpful, knowledgeable and straight with us. He thinks ahead so we have been able to take advantage of the best deals and makes things easy for us. Highly recommended.

16 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you for your kind review Lisa, it is always a pleasure working with you. Myself and Tom look forward to assisting on the next enquiry. - Shaun, Adviser, and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Highly recommend

Great service from a company who knew what they were talking about and gave full explanations on providers proposals.

15 November 2021
Unprompted review
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Reply from First Financial Intermediaries Ltd

Delighted to have been able to assist you. - James, Managing Director, and Matthew, Client Relationship Manager.

Rated 5 out of 5 stars

Outstanding service!

We received an outstanding attentive service from start to finish - we would highly recommend!

14 November 2021
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind review. It has been a pleasure working with you both and we look forward to working with you again in the future. All the best. - Gavin Adviser and Hannah, Client Relationship Manager.

Rated 5 out of 5 stars

First financial

First financial, in particular Hannah and Gavin, have been absolutely excellent in helping me sort of the details of my remortgage. It was a lot of back and forth and Hannah was always so efficient with reading, responding and acting accordingly in our best interest.
I could not recommend first financial highly enough. Always a fantastic service and they take on the stresses that we don’t want or know how to deal with.
Thanks to the whole team!

11 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you for your kind review. It’s been a pleasure to assist you both and we look forward to working with you again in the future. - Gavin Adviser and Hannah, Client Relationship Manager.

Rated 5 out of 5 stars

Mortgage renewal

Very pleased with the service provided. Easy to engage with, friendly and available. A great professional service

5 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Hi Alison, thank you for your kind works. I am glad that we have managed to assist you on a second occasion and made the process simple for you. - Shaun, Adviser, and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Brilliant service and experience

5 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you for your review and feedback and we look forward to working again with you in future. - Haris, Operations Manager.

Rated 5 out of 5 stars

Great service

We used First Financial to purchase our first home and now our first remortgage following a recommendation from a family member. What a great service. They reply in a timely manner and are knowledgeable and friendly.

3 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Mark. Amazing that we have assisted you on your first remortgage now, such a pleasure assisting you and your family as always. - Shaun, Adviser, and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Thank you Firstf for your continued support.

Very impressed with the service Shuan and Tom have provided us in the last four years. They are efficient, very helpful, competitive and consistent. They have helped us to arrange mortgages for both our residential and buy to let properties, they sent us reminders on time when any of our mortgage terms were expiring. There is always support at the other side of the email with immediate responses to any queries and suggesting the best deals. We highly recommend them to anyone.

2 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Hi Amir, Thank you for your kind words and review. Great working with you again and assisting with all enquiries. - Shaun Adviser, and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Remortgage….. Shaun and Tom

Massive thanks to Shaun and Tom who made my experience in remortgaging go so smoothly!! Expert advice given from the 1st day through to the last. Big thanks to Simon also for passing on my case to Shaun and Tom. Would highly recommend using First Finacial for any of your financial needs.

2 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Hi Derek, thank you for taking the time to leave a review. Pleasure working with you on your remortgage. I am glad we made this a smooth transaction for you.
- Shaun Adviser, and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Excellent service

Excellent service from Shaun, and also Tom. Great communication and Shaun couldn't have been more helpful with my original mortgage and subsequent new deal. Top notch!

2 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Hi Jon, Thank you for your kind review. Pleasure working with you as always, I look forward to future enquiries. - Shaun Adviser, and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Always amazing service from The team!

1 November 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you for taking the time to review our services. It is always a pleasure working with you and we look forward to working with you again in the future. - Hannah, Client Relationship Manager.

Rated 5 out of 5 stars

Excellent expert advice.

26 October 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Delighted to have been able to assist you. - James, Managing Director.

Rated 5 out of 5 stars

Thomas Pratchett went above and beyond…

Thomas Pratchett went above and beyond for us. He submitted a mortgage application to a specialist lender for us and chased it everyday, despite his best efforts, the lender took 13 weeks and still no decision was given. Thomas didn’t give up and submitted another Application to a mainstream lender who approved our application and offered in 2 weeks! We cannot thank you enough Thomas you are a credit to First Financial. We are completing on our purchase in a couple of days! 😊. So happy and relieved!

26 October 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Alison and Brian for your lovely comments, it was a pleasure to get there in the end and assist yourselves and your family with purchasing your family home.

I look forward to working with you in the future. - Thomas, Adviser.

Rated 5 out of 5 stars

Very pleased

I am a first time buyer, with lots of stress and no any experience. Someone recommended First Financial to me, and thank god I found Thomas. He is very lovely, polite, patient, and always kept me happy and reassured me alot.

He always got everything done super fast and kept me updated at all times.

I would highly recommend them.

4 October 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you Azita, It was an absolute pleasure working with you, also helping you and your family purchase your dream home together.
I very much looking forward to working with you in the future. - Thomas, Adviser.

Rated 5 out of 5 stars

Brilliant service received by…

Brilliant service received by FirstFinancial with the support of Shaun & Tom the re-mortgage went through quickly without any issues.
Great service and dedicated team.

1 October 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thanks for kind comments, we’re glad we were able to push this through quickly for you, making it as stress-free as possible. We look forward to continuing working with you in the future. – Shaun, Adviser and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Hannah helped us navigate getting our…

Hannah helped us navigate getting our mortgage and insurance quotes approved with great rates, whilst taking out all the stress. Can't recommend First Financial enough.

30 September 2021
Unprompted review
First Financial Intermediaries Ltd logo

Reply from First Financial Intermediaries Ltd

Thank you for your review. It has been a pleasure working with you and Samantha and I look forward to working with you both again in the future. - Hannah, Client Relationship Manager.

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