First Charter Bus Rental - Rochester, MN Reviews 19

TrustScore 4.5 out of 5

4.3

2021 32nd Avenue NW, 55901 Rochester, MN, US


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See what reviewers are saying

Rated 5 out of 5 stars

Everything went smoothly (compared to the other company who never replied to my estimate request). The bus arrived on time; Randy drove carefully through the blowing snow; was ready for our return; po... See more

Rated 5 out of 5 stars

Our driver was wonderful! Super happy and on time. Made 4 trips for people at the end of the night for our wedding. It worked out perfectly and I couldn’t be more satisfied with the experience! It was... See more

Rated 5 out of 5 stars

Our driver was on time & ready to go which made the day flow smoothly! He was more than willing to accommodate our requests to make our day absolutely perfect! He was super nice & personable. HIGHLY r... See more

Rated 2 out of 5 stars

The online registration didn't get picked up and put on the schedule, and as a result the bus was 45 minutes late. That meant that we weren't able to get back in time to fully participate in closing a... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Rochester, MN

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 2021 32nd Avenue NW, 55901, Rochester, MN, United States

  • 800-309-1421

4.3

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

UMR to Hormel Institute trip

Everything went smoothly (compared to the other company who never replied to my estimate request). The bus arrived on time; Randy drove carefully through the blowing snow; was ready for our return; polite and courteous. Couldn't have asked for better.

27 January 2023
Rated 5 out of 5 stars

Our driver was wonderful

Our driver was wonderful! Super happy and on time. Made 4 trips for people at the end of the night for our wedding. It worked out perfectly and I couldn’t be more satisfied with the experience! It was also very affordable.

12 November 2022
Rated 5 out of 5 stars

Prompt, accommodating, & personable!

Our driver was on time & ready to go which made the day flow smoothly! He was more than willing to accommodate our requests to make our day absolutely perfect! He was super nice & personable. HIGHLY recommend! Well worth the money!

8 October 2022
Rated 5 out of 5 stars

We had a great time

We had a great time. The bus was on time picking up, driver was pleasant and accommodating, and all went well. We will definitely be using first charter again!

27 August 2022
Rated 2 out of 5 stars

The online registration didn't get…

The online registration didn't get picked up and put on the schedule, and as a result the bus was 45 minutes late. That meant that we weren't able to get back in time to fully participate in closing activities. Otherwise the service and drivers were just fine.

4 August 2022
Rated 1 out of 5 stars

45 Minutes Late for a 1 hour trip

We booked a bus to take our group a few places around town and then bring us back to campus, overall about an hour experience. The bus was 45 minutes late. By the time they arrived, we were almost scheduled be back on campus and moving with other activities for the day. The company was very unapologetic and offered no explanation for why the bus was not on time. It made us as an organization look very bad during an event where we're trying to recruit participants and sell our organization. We will not be using this company again.

22 July 2022
Rated 5 out of 5 stars

Excellent Service

We had to have 3 buses due to the COVID-19 pandemic. The buses were all on time and very clean. All the drivers were helpful and courteous.
We appreciated that each bus had markings on the seats to indicate how many persons per seat, staggering every other seat with 1-2 passengers. This helped our guests to adhere to the social distancing in place and made everyone feel a little more at ease. At the end of the event the buses were there and ready to take us back safely. Thank you! We will definitely keep First Student Charters in mind for future events.

7 October 2020
Unprompted review
Rated 4 out of 5 stars

Very reliable company

The company is very reliable, the driver still showed up to shuttle people to their hotels from our reception during a blizzard. They kept in contact with me and took the time to call and ask if I had any questions prior to our wedding date.

26 January 2020
Unprompted review
First Charter Bus Rental - Rochester, MN logo

Reply from First Charter Bus Rental - Rochester, MN

Thanks for your feedback and your trust in us!

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