North East Ambulance Service - First Aid Training Reviews 

The trainers were very knowledgeable and presented the training in a manner which fulfilled all learners needs. They kept the training interesting with a good mixture of theory and practice elements which gave learners the opportunity to interact

First Aid Training was thorough and instructive. It was engaging and the Instructor made sure learners got the most out of it. It was a good mix between practical and theory with slides and lots of visual aids. I had not done first aid training before, and I liked the fact that we got to practice some of the techniques. The CPR training also covered different body types- including young children.

Amazing interactive session

Great training course would recommend

I must start by saying Malcolm was amazing ,true gent and made the course really interesting and great fun.
looking forward to sitting my 2 day refresher in three years time.
The knowledge i have gained by doing this course is amazing and the confidence i have to carry out first aid.
Thankyou to all the team involved in this training course ,it was brilliant.

Really excellent tutor on the course, great to have a proper paramedic teaching us, as it gives an additional insight into the whole role of the first aider and what we can bring to any emergency situation - large or small.

Mental Health First Aid. Andy, our trainer, was fantastic. He was honest, humorous and made the classroom a safe environment to discuss and learn some very difficult topics. All the staff I met in the building were very friendly and helpful too. Would absolutely recommend this course and the NEAS centre to anyone thinking about attending

The training I have received from the North East Ambulance Service was outstanding. From start to finish I was put at ease with very friendly and professional staff who accounted for everyone’s skill levels. Being my first course I was understandably a little bit nervous but the course really brought me out of my comfort zone and with help from the amazing staff at NEAS, taught me a lifetime skill that I now feel more than capable of carrying out should I need to. I want to say a massive thank you for everything you all do and for giving me and others an opportunity to develop our confidence and knowledge in delivering first aid when the time comes.

Good venue, based at the North East Ambulance training centre. Seasoned instructors who have all been or are currently, serving Ambulance crew and Paramedics. All the training equipment was available, resus dolls, chocking dolls, AED training modules. A really well delivered training course, a great training team and all the equipment, knowledge and real world experience you could ask for.

The course should be viewed as a refresher type course and would not give all the information required for a new First Aider at work. I recommend any first time First Aiders should attend the full 2 day course before they consider themselves fully trained. Overall a good refresher, fast paced, and aimed at those already with first aid experience and knowledge. For my next course I would like to do the two day course to ensure I have refreshed all the detailed knowledge required.

One day health and safety course, Malcolm the trainer was brilliant made the day fun. Would certainly recommend booking any courses with NEAS. Learnt a lot of life saving skills in a short space of time.

Thanks again.

Course was great and instructor was very knowledgeable.

Instructor was articulate, expressive, accommodative and patient. He ensured we got hands on at every time on everything we learnt which help to get more familiar. Moreso, I love their idea of Pop quiz at every instance to refresh our memory of what was learnt

A huge thanks again for our CPR and medical emergency training delivered by Brad, we all thoroughly enjoyed the course as Brad kept us all engaged and interesting.

We were a small group of dental professionals. Our trainer was well informed, explained everything really well, and made the whole afternoon very informative and enjoyable. The practical session was very helpful especially the various size dummies to practice CPR and the treatment of choking demonstration.

The instructor was very knowledgeable and made the course interesting. He took the time to explain things as many times as was necessary with us working in a group.

I just wanted to take a few minutes to praise both Phil and Tony for the first aid course they delivered to some of our training team over the past three days. I have attended a number of first aid courses over the years, but I have to say was by far the best. There was some great interaction between the two trainers, and the way they involved the group in activities to break the day up and put some members at ease with their concerns was brilliant. I know you value your team and obviously know how good they are, but I want to highlight it and pass on my thanks for these past few days.
Gavin,
Driver Training Officer.

Review by Guy Lester, after completion of 3 day First Aid at Work Course, 11-13 Dec 2023.
NEAS are to be praised for their high standard of training. The course was delivered in a professional but relaxed manner. The balance of theory and practical training was perfect, with plenty of revision and confirmation in the form of realistic scenarios. The information given is at the right level and made easy to follow due to the instructors many years of experience. There are three multiple choice written tests which are pretty straight forward.
Tea and coffee is included and the breaks are regular enough to keep you ticking over.
Thank you NEAS for an extremely enjoyable and worthwhile course. I'm already booked onto another early next year.

The Instructors were knowledgeable and engaged in the delivery of a well structured course explaining complex elements of mental health through shared mental health lived experiences

Excellent informative course delivered well, in a friendly, open environment.
Relaxed atmosphere allowed us to talk open and honestly about experiences we’ve had and share and discuss these with others.