First Aid Kits Australia (part of Primivo Group) Reviews 

8,033
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,011 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them well-designed, comprehensive, and exceeding expectations. The ordering process is frequently highlighted as easy and smooth, with a user-friendly website that helps people choose the right items. Reviewers are particularly impressed with the excellent prices, competitive deals, and the overall value for money. The delivery service receives widespread acclaim for its speed and efficiency, with many orders arriving much quicker than anticipated. However, some people also felt that the delivery time was quite lengthy, and noted that the expiry dates on some products, like kids' pads, were not as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers noting that the kits are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and simplicity, often leading... See more

Price

People report positive experiences with price, consistently finding them to be good, reasonable, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality equipment,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my K507 Sports medical first kit on Sunday and it was delivered Tuesday, as I am located outside the metro area that was pretty impressive. The pack itself exceeded my expectations. Well desig... See more

Company replied

Rated 5 out of 5 stars

Really satisfied with the purchase. The only improvement that might be helpful. The inventory list on A4 paper if it could have lines on it so that you can read the quantities of the items. I photocop... See more

Rated 5 out of 5 stars

Can’t fault First Aid Kits Australia. Good prices on quality products, a nice range of pre-packed kits for all situations, such quick dispatch and delivery, and the orders are always correct despite o... See more

Company replied

Rated 5 out of 5 stars

Stocked up during their EOFY sales so value for money was great! Super fast shipping and great communication. Not my first time buying from this company, and won't be my last. Couldn't be happier wit... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,033)

1,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer

Stocked up during their EOFY sales so value for money was great! Super fast shipping and great communication. Not my first time buying from this company, and won't be my last. Couldn't be happier with the products or service
Highly recommended.

23 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Libby!

Rated 5 out of 5 stars

Easy to use

Easy to use, good communication

23 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, John!

Rated 4 out of 5 stars

Great product for great price

Great product for great price. There wasn't great communication about delivery as mine arrived in two different deliveries but I didn't receive communication about this. As they were a few days apart I wasn't sure if the order was wrong.

15 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Samantha!

Rated 5 out of 5 stars

Purchasing Manager

Easy to order products and great service

22 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Mark!

Rated 5 out of 5 stars

First Aid Kit

Great customer service fast and efficient
Top product great value
Thanks

22 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Angela!

Rated 5 out of 5 stars

Easy to use online ordering

Easy to use online ordering, fast delivery.

22 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Jane!

Rated 5 out of 5 stars

Reasonable price

Reasonable price, great product, items received fast and it good condition by Aust post

22 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Debbie!

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Great price.
Made my boys very happy to have a first aid case in their 4x4 cars.

19 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Cicilia!

Rated 5 out of 5 stars

First aid

So easy to order and a quick delivery

15 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Richard!

Rated 5 out of 5 stars

great quick delivery

great quick delivery. Good product

4 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Sayeeda!

Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery.
Products seem to be good quality but haven't used any yet to can't be certain.

10 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Nicole!

Rated 5 out of 5 stars

Well priced

Well priced, simple and fast checkout system and the delivery timeframe was quick!

16 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Desiree!

Rated 5 out of 5 stars

The products ordered are as described

The products ordered are as described, also they are excellent quality-price, and carefully packaged.

18 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Nadia!

Rated 5 out of 5 stars

Great process, easy and fast

It was easy to order, the delivery was fast and more importantly the package was neatly hidden out of sight from passing traffic when delivered. Very much appreciated.
We've been thinking about getting kits for the car and house for awhile, so glad we just did it. Price was very good too.

19 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Kerri-ann!

Rated 5 out of 5 stars

Would use this site again

The delivery was prompt and the kit was a great price. I bought it as a present for my son, who loves to go 4 WD and camping. It has everything that you need and I love the ability to continue to add to the kit.

11 June 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Jennie!

Rated 5 out of 5 stars

Easy to navigate

The website is very easy to navigate to select the items needed and are very reasonably priced. Delivery was a day earlier than the expected delivery date.

18 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review!

Rated 5 out of 5 stars

Easy to choose and order the product…

Easy to choose and order the product online. Delivery time was quite acceptable and the product was very good at a very reasonable price.

18 June 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Colin!

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