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See what reviewers are saying

Rated 5 out of 5 stars

The VPS is fast, uptime also reliable and setup process was straightforward. I found the support team responsive and cordial when I had question. For the price, they offers good value. Overall I'm sat... See more

Rated 1 out of 5 stars

can use only 1-2 days and offline. ticket 2nd not responding answer. panel can't control i agree but why server offline same panel? and can't start day 1 afer payment, day wait so long. day... See more

Company replied

Rated 5 out of 5 stars

If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.

Company replied

Rated 5 out of 5 stars

FIRE VPS is the best company out there that produces VPS - I have being with them for over 7yrs , I left last early this year to tried other companies - But non of this company can offer customer serv... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service

Written by the company

FireVPS has been a cloud service provider since 2018. The company begins with the mind and passion for the latest virtualization technology. Currently, FireVPS provides Windows and Linux based VPS service, Windows RDP, and Cheap web hosting service. We have more than 12+ partner data centers worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FireVPS has been a solid experience for me so far.

The VPS is fast, uptime also reliable and setup process was straightforward. I found the support team responsive and cordial when I had question. For the price, they offers good value. Overall I'm satisfied and would recommend FireVPS everyone ask for dependable VPS hosting.

7 April 2026
Rated 5 out of 5 stars

Fantastic Provider

I’ve been using their service for a long time, and it’s been excellent. What really sets them apart is the support—it’s responsive and knowledgeable. Definitely worth trying.

10 January 2026
Rated 5 out of 5 stars

Dependable VPS Provider

If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.

7 December 2025
FireVPS logo

Reply from FireVPS

Thank you for your 5-star review & your recommendation. We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Rated 5 out of 5 stars

Strong Performance and Great Support

Excellent latency and daily backup included. They exactly delivered what was promised. Overall FireVPS offers a great value for money with reliable performance and responsive service.

11 October 2025
FireVPS logo

Reply from FireVPS

Thank you for your 5-star review! We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Rated 5 out of 5 stars

Balanced and credibility Driven

I have been using their VPS for several months and the service has been solid. The VPS with stable uptime with consistent performance. And the support team also faster and knowledgeable.

7 December 2025
FireVPS logo

Reply from FireVPS

Thank you for your 5 star review! We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support! Farhan was very professional and helpful throughout the migration process. I really appreciate the quick response and smooth experience. Highly recommended!

12 October 2025
Unprompted review
FireVPS logo

Reply from FireVPS

Thank you for your kind words, Michael. We’re glad to hear you had a smooth migration experience. Providing fast and professional support is always our priority, and we appreciate your recommendation.

Rated 5 out of 5 stars

Service has low latency and 99.9 uptime

I like to share my experience with fireVPS is so cool. Their support team are extremely good. Their service has low latency and uptime. It's good 👍.

2 March 2025
Unprompted review
FireVPS logo

Reply from FireVPS

Thank you for your 5-star review! We’re glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Rated 1 out of 5 stars

I told them I wanted immediate refund…

I told them I wanted immediate refund as the possibilities they told me were not met

16 September 2025
FireVPS logo

Reply from FireVPS

Thank you for your feedback. We would like to clarify the details regarding your order.

When you first contacted us via live chat, your query was:
"Hi, I want to run 24/7 python algorithms with VS Code, and doing it with RDP. Is this the place I need?"
We informed you that our RDP/VPS services provide full administrator access, allowing you to install and run applications as long as they are not illegal or abusive.

After your order, you opened a ticket about the server being pending. We resolved the issue, and you confirmed:
"Yes, now it works. Could you please share the details on how to operate it? How to connect, see the desktop... thank you."
We then provided full connection instructions.

Regarding your concern: our system shows you selected Windows Server 2012 R2, not Windows 10/11. Windows Server is designed for hosting environments and does not come with Windows 10/11 desktop features by default. However, VS Code can be installed and used on Windows Server as well.

Please check the screenshot for reference (on Licensed Windows Server 2022 ~ Paid version): https://prnt.sc/PvTzrJey5Bjp

Please note:

- The service is still active and running under your account.

- We have not received any refund or server change request through our official channels (ticket/email/live chat).

If you would like to request a refund or change your operating system, please submit a ticket via our support system so our team can assist you properly.

We are always here to help, but sharing misleading information does not reflect the actual support provided.

Rated 5 out of 5 stars

FIRE VPS is the best company out there…

FIRE VPS is the best company out there that produces VPS - I have being with them for over 7yrs , I left last early this year to tried other companies - But non of this company can offer customer services , or attend to your need ASAP ....I recommend FIRE VPS . don't waste your money ... this is not capping. try them and you will be blown away with their services.

4 August 2025
Unprompted review
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Reply from FireVPS

Thank you very much for your kind words and for taking the time to share your experience with FireVPS.

We are truly honored to have had your support for over 7 years, and we sincerely appreciate your loyalty. It means a great deal to us that you returned after exploring other providers and still found our services and support to be unmatched.

At FireVPS, our commitment to delivering reliable, high-performance VPS solutions and exceptional customer service remains at the core of everything we do. Your feedback reaffirms the hard work our team puts in every day.

Thank you once again for your trust and recommendation. We look forward to serving you for many more years to come.

Rated 1 out of 5 stars

Serviced under Singapore OVH

Serviced under Singapore OVH, pretty good and stable for speed and connection. But a week ago, an attack or DDOS happened, making the service not available for 4 days. It's not something that we could rely on. And decision was to end the service instead of making good solution. I dont know if 3 days or over could make the VPS become considerable anymore. And manner is one thing of this Bangladesh people need to understand and politely replying as good pro company.

REPLY
# What is BOTNET CONTROLER ?
The RDP was used for 2nd Mobile Laptop for 5 Months already and for this month you mentioned ANYTHING THAT ONLY RELATED TO YOUR INSANITY
# 4 DAYS OFF
YOU MENTIONED I HAD TO WAIT FOR SERVER RECOVERY ?

###
KEEP YOUR LIES ELSEWHERE

25 July 2025
Unprompted review
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Reply from FireVPS

We have identified that your service was being used in connection with a botnet controller, which is a clear violation of our Acceptable Use Policy. As a result, your service has been permanently terminated with immediate effect.

The last paid invoice has been refunded in full to your original payment method.

Additionally, please be advised that the dissemination of false or misleading information is strictly prohibited and will not be tolerated under any circumstances.

We take the security, integrity, and trust within our infrastructure very seriously and must enforce our policies to maintain a safe and reliable environment for all users. If you have any questions or require further clarification, you are welcome to contact us.

Rated 1 out of 5 stars
FireVPS logo

Reply from FireVPS

We are sorry to hear about your dissatisfaction.

However, your review is inaccurate and misleading. You initially purchased a VPS with Windows Server 2012 R2, but later manually installed an unsupported OS version (Windows Server 2022 Standard Evaluation), which caused the service to stop functioning. Our platform only supports operating systems provided in the client control panel. If you need Windows Server 2022, we have the paid licensed version of the OS which is available at an extra cost.

Furthermore, your service had previously been suspended due to an abuse-related incident, which in many cases leads to permanent termination. We reinstated your VPS after a grace period as a courtesy, not an obligation.

It is disappointing to see a false public review posted despite these efforts. We strive to maintain transparency and fairness for all users, but we do not tolerate abuse or unsupported modifications that affect service integrity.

If you need assistance with reinstalling a supported OS, feel free to contact our support team through the official portal.

Rated 5 out of 5 stars

There's no service interruption from…

There's no service interruption from time of usage till now.

12 June 2025
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Reply from FireVPS

Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.

Rated 1 out of 5 stars

You suspended my vps after one day and…

You suspended my vps after one day and told me you were going to review the suspension in 48 hours and you never bothered to get back to me, and you have the guts to ask me how I am enjoying your service.

31 May 2025
FireVPS logo

Reply from FireVPS

We understand your concerns, but we must clarify that your VPS was found to be involved in abusive activities within just a day of activation. As clearly stated in our Terms of Service (https://firevps.net/terms-of-service), we have a strict zero-tolerance policy for abuse or any form of illegal activity.

In accordance with our policy, services involved in abuse are initially suspended for at least 48 hours. However, the duration may be extended depending on the severity and frequency of the abuse. In your case, multiple abuse reports were received, which led to the permanent suspension of your VPS.

Please also note that review emails are automated sent after a set period following product activation.

We’re always available to clarify any concerns, but we remain committed to maintaining a secure and abuse-free network for all users.

Rated 1 out of 5 stars

can use only 1-2 days and offline.

can use only 1-2 days and offline.
ticket 2nd not responding answer.

panel can't control i agree but why server offline same panel? and can't start

day 1 afer payment, day wait so long.
day 2, problem panel can't control and start vps
day 3-4 day, can use
day 5, server offline and control panel can't controll panel everything

9 May 2025
Unprompted review
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Reply from FireVPS

Hi, firstly we would like to apologize for the inconvenience. We always try to do our best to provide the best service & support. However, sometimes due to unforeseen circumstances issues occurs.

After checking your account we found out that your VPS's was corrupted. Our technical support team had already resolved your issue that day.

Rated 5 out of 5 stars

trust the service 100%

truly, i love you service bundles and good customer service assistant. with the upgrades on FireVPS. i would give you all 10/10. keep doing the best, Thank you

3 May 2025
Unprompted review
FireVPS logo

Reply from FireVPS

Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.

Rated 1 out of 5 stars

Aweful experience

Aweful experience, I haven't been able to access my purchased server which was one of the most expensive they offer for 5 days. No replys to tickets, I would like a refund but highly doubt it will happen. The fact you managed to reply to this immidiately i find astonishing but after triple check8ng my email I can confirm I have not had a single reply from 3 tickets, the only email I have is stating you are closed for week and replies will be limited. Just not good enough

1 April 2025
Unprompted review
FireVPS logo

Reply from FireVPS

Hi, first of all we apologize if you have not received proper support for the product you have paid for. However, there is no such pending email or ticket regarding this kind of issue to stated here. Please recheck your email or reopen or reply to the ticket for further assistance. Our support team will be more that happy to help you.

Upon further checking with your reviewer name, "Daley Power" we found out that you opened a ticket and our support team had replied to your ticket. It is indecent to post false statement. Please check the screenshot for reference: https://prnt.sc/lc0wtHGH6F0R

Also, regarding your VPS not connecting, the VPS is connecting fine and it was never offline. Kindly check this screenshot too: https://prnt.sc/iXgQZSWOyv8L

Some parts of these images has been hidden for security concerns. However, if you need the full images, we can share those too.

Hope you understand the situation and act accordingly.

Rated 1 out of 5 stars

Been slow and offline recently plus…

Been slow and offline recently plus can’t access my rdp since 3days now

26 March 2025
FireVPS logo

Reply from FireVPS

Thank you for your feedback. After reviewing your account, we found no record of any recent contact from you via email or our ticket system regarding the issues mentioned. Additionally, our records indicate that your VPS is functioning perfectly and has been in active use. If you’ve been attempting to reach us through live chat, please note that live support is temporarily unavailable due to the Eid vacation. However, our email and ticket support channels remain fully operational.

It’s truly disappointing to receive a review that doesn’t reflect the situation, especially from a valued long-term customer. We’re here to assist you—please feel free to reach out via email or ticket, and we’ll address any concerns promptly.

Rated 1 out of 5 stars

not good experience

dishearten

5 March 2025
FireVPS logo

Reply from FireVPS

We sincerely regret that your experience did not meet your expectations. At FireVPS.net, we strive to provide the best service possible, and we understand how frustrating data loss can be.

As mentioned in our previous communication, the issue was caused by an unexpected hardware failure, which was beyond our control. While customers who opted for our daily backup service were able to restore their data without any issues, we deeply regret that we were unable to recover your files.

We have already provided you with a replacement VPS, and our support team remains available to assist you with any further concerns. Your feedback is valuable to us, and we will continue working to improve our services to prevent such incidents in the future.

If there is anything else we can do to assist you, please do not hesitate to reach out.

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