Fire Services Central Ltd Reviews 81

Contacted Sereena at FSC with reference to getting a quote, received a great prompt service with the price being very competitive. Work commenced on date agreed, engineers worked efficiently cleaning as they went. Highly recommend.

Ronny and the team were pleasant and efficient at our company providing an annual service and new fire extinguishers on site. Highly recommend

Great service, friendly and competitive on cost. Thanks West Bromwich Pressings ltd

The technician was very friendly and offered us some great advice.

Ronni was informative and helpful with guiding us what was best for my shop. he supplied us with new signs and fire extinguisher

Very prompt and efficient service. Engineer attended the same day as our initial enquiry. Ronny Jassi was especially helpful. Would Recommend.

Spoke with a gentleman named Ronny regarding fire extinguisher servicing for my business and he was ever so helpful from the start until the work was completed.
He updated me regarding the work via email and telephone calls and I could not fault the communication.
Absolutely professional and courteous and we will be doing business with this company in the future because of this employee.

Arrived when expected. Friendly and professional.

This app was booked sometime ago in August and I clearly explained that I am in the office between 10am and 12, so when I rec'd a email just before 9am Monday 12 August detailing they are there and I will be charged I was not very happy.

I called the office to explain and was informed they have no record of this on file and I will be charged.

I could not remember if this was booked over the phone or email, after trailing through emails I found the booking email clearly detailing times.

I sent the email across and a phone call to say technician will come back at 11am.

I would give this 1 star however the technician was great and was a pleasure to deal with.

Because I kept email for audit trail this covered me other wise it would be my word against theirs.

The company need to keep their notes up to date to prevent any upset / complaints and also prevent messing your technician about with his busy diary.

No one likes to be accused of lying! this is how I felt.

Libby took over our services after the previous staff member left and looked after us well along with the engineer who attended site who I couldn't fault. Will definitely use again.

Very efficient and supported with information

I had booked for a service at approx. £60, told I needed services of £200+ which I approved, and then received an invoice for almost £500!

Livy did not explain the full cost nor receive my approval for the full amount. Ronni didn't take long to threatened to take legal action if I don't pay for an amount I didn't approve!

Although, I was happy to pay for the services I've approved, I wanted them to just take into consideration the fact that I'm being charged for an additional amount I didn't approve. This could've been managed better if I was told straight after the job that the work actually l required cost more than initially expected and approved. I only found out about it when I received the invoice.

A very sneaky way of conducting business and I don't appreciate being threatened with legal action after they've charged me for a cost I did not approve.

Fire Services Central operative was punctual, efficient and knowledgeable. Definitely recommend.

A great service all round, from the guys and gals carrying out the inspections to the advice and support I received from Sereena

Ronny was really attentive and polite in providing details of the services Fire Services Central offer

Ronny was very efficient and knowledgable on the service provided. They were able to fit me in at short notice and provided everything that I required at competitive prices. Would highly recommend.

Ronny was very attentive to our needs, good service.

Very great and understanding team! I am just setting up a new business and have been through a lot of confusion and misunderstandings. Sereena saw to it that the services I needed was what I got and on time. Everyone else including the engineer did a great job and explained everything to me. They also recommended other useful services and packages to me that would be suitable for my business. Very great team. Cannot thank them enough.

good service and resonse to correspondence from Paige Rawson.
Very professional