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Rated 4 out of 5 stars

I’m rewriting my review now that I have my case in my hand. I love my iPhone case. The shipping did take longer than I thought and the communication was lacking but I’m glad I stuck it out and didn’... See more

Company replied

Rated 5 out of 5 stars

I bought a case around Christmas and it came 3 weeks later but I’m not complaining at all because the communication was perfect. They would always answered me the next day or even the same day to chec... See more

Company replied

Rated 5 out of 5 stars

Pricing is great! Their designs are super cute. I had to cancel my order because I realized it wouldn’t arrive on time for the birthday I bought them for, and their customer service people were friend... See more

Rated 3 out of 5 stars

3 stars for the nice case but the order and shipping process was confusing and delayed. First the vendor showed up as the Apple Store instead of Finishify causing confusion and I almost had the charge... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

We are Finishify! A small company in the United States (company number: 222248) that started selling iPhone & AirPods accessories from 2020. Our goal is to offer high-quality, beautiful, functional and affordable accessories for all those who want to add a cute, unique touch to their everyday tech.


Contact info

4.2

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love my case.

I’m rewriting my review now that I have my case in my hand. I love my iPhone case. The shipping did take longer than I thought and the communication was lacking but I’m glad I stuck it out and didn’t cancel my order.

6 September 2025
Unprompted review
FinishifyStore logo

Reply from FinishifyStore

Hello Carrie,

We sincerely apologize for the confusion in our previous response. After reviewing your order, we realized that we referenced the wrong tracking information earlier, and we truly regret this mistake.

Your order has indeed been delivered successfully on October 6. We have sent you a detailed email with the correct tracking number and full delivery information, so you can check your package. Please refer to that email, and if you have any questions or need further assistance, don’t hesitate to contact us directly.

We completely understand your frustration with the earlier mix-up and sincerely apologize for any inconvenience this caused. Thank you for your patience.

Best regards

Rated 5 out of 5 stars

Great Service!

Pricing is great! Their designs are super cute. I had to cancel my order because I realized it wouldn’t arrive on time for the birthday I bought them for, and their customer service people were friendly and helpful. Would absolutely buy again.

12 June 2024
Unprompted review
Rated 3 out of 5 stars

3 stars for the nice case but the order…

3 stars for the nice case but the order and shipping process was confusing and delayed. First the vendor showed up as the Apple Store instead of Finishify causing confusion and I almost had the charge disputed. Then it took over two weeks to arrive from China. It circulated the globe for so long that I almost filed a lost package claim. The purchase wasn’t worth the confusion and delay

5 May 2024
Rated 5 out of 5 stars

Good experience

Good experience

15 March 2024
FinishifyStore logo

Reply from FinishifyStore

Hello there
Thank you for sharing your positive feedback with us and others. We strive to ensure our customers are happy with their purchases, and we are delighted that you were satisfied with your recent purchase. We look forward to seeing you again in the future and assisting you with your next purchase.
Best Regards

Rated 4 out of 5 stars

Good contact when you have a question

Good contact when you have a question

15 March 2024
FinishifyStore logo

Reply from FinishifyStore

Hello Marie-Hélène
Thank you for sharing your positive feedback with us and others. We strive to ensure our customers are happy with their purchases, and we are delighted that you were satisfied with our contact support team. We look forward to see you again in the future and in a new purchase.
Best Regards

Rated 5 out of 5 stars

Good product

My son is happy with his phone case. Fits well.

20 January 2024
FinishifyStore logo

Reply from FinishifyStore

Hello there
Thank you for sharing your shopping experience, and we're glad your son loved his new accessory. We hope to see you again in the future for another purchase.
Best Regards

Rated 5 out of 5 stars

Call back 📱

I love my new phone case 🎉

20 January 2024
FinishifyStore logo

Reply from FinishifyStore

Hello Mo
We are happy that you are satisfied with your new accessory, and we hope to see you in the future with a new purchase.
Best Regards

Rated 5 out of 5 stars

Happy Customer!

The shopping & order process was super easy! The price of the case was very fair, & the product arrived as anticipated.

20 January 2024
FinishifyStore logo

Reply from FinishifyStore

Hello Shea
Thank you for sharing your shopping experience with us and others. We look forward to creating this positive experience for you again in the future.
Best Regards

Rated 5 out of 5 stars

Shipping might be long but worth it in the end

I bought a case around Christmas and it came 3 weeks later but I’m not complaining at all because the communication was perfect. They would always answered me the next day or even the same day to check if everything was doing well with the shipping. The product arrived in perfect conditions, ready to be used.

15 January 2024
Unprompted review
FinishifyStore logo

Reply from FinishifyStore

Hello there
Thank you for sharing your shopping experience with others. Given that your shipping address is located in Peru, South America, the shipping time was within the normal range, and your order was delivered in 24 days. We hope you enjoy your new accessory.
Best Regards

Rated 2 out of 5 stars

I really like the case but the printing…

I really like the case but the printing is wrong my powerpuff is writin back wards and a star is missing :((

7 January 2024
Unprompted review
FinishifyStore logo

Reply from FinishifyStore

Hello there
We apologize that the case you received did not meet your expectations. Please rest assured that we will contact you through our company email to arrange the shipment of a replacement case.
We hope this will contribute to a better shopping experience for you.
Best Regards

Rated 5 out of 5 stars

Secure payment

Secure payment, fast delivery, friendly service, beautiful products, thank you

30 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Andreas
Thank you for sharing your shopping experience with us and others and we are glad that you were completely satisfied with your purchase. We hope to see you in the future and a new purchase.
Best Regards

Rated 5 out of 5 stars

customer service was really responsive

customer service was really responsive. case is super cute!

19 December 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Kirby
Thanks for sharing your positive shopping experience and we're glad you like your new case. We hope to see you soon in a new purchase.
Best Regards

Rated 4 out of 5 stars

Good product

Good product, shipping took a long time. It was in my city for 5 days before it came in the mail.

22 December 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Alfred

Thank you for sharing your shopping experience with others, We need to provide some explanations about the shipping time, Your order arrived at the local post office on December 14th, but due to Christmas and the high volume of orders these days in the United States, the local post office delivered the package to your shipping address a few days late on December 20th, which was out of our control.

However, we hope you enjoy your new accessory, and we look forward to seeing you again on your next purchase.

Best Regards

Rated 5 out of 5 stars

iPhone case

Excelent service and product

10 December 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Luis
Thank you for sharing your positive shopping experience with others. We hope you enjoy your new accessory and see you soon in a new purchase.
Best Regards

Rated 5 out of 5 stars

Was very pleased with quality and…

Was very pleased with quality and service!

30 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Lisa
Thank you for sharing your shopping experience with others and we are glad that you were completely satisfied with your purchase. We hope to see you in the future and a new purchase.
Best Regards

Rated 5 out of 5 stars

Excellent service

Case came in perfect condition just like I expected and in reasonable time with free shipping!! Will definitely buy again for finishify

30 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Sophia
Thank you for sharing your experience with others. We are delighted to hear that you were completely satisfied with your purchase, and we hope to see you in a new purchase as soon as possible.
Best Regards

Rated 5 out of 5 stars

Great experience

Very cute product. Very pleased!

30 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Julie
Thank you for sharing your positive experience with us and others. We hope to provide you with the same excellent experience in your future purchases.
Best Regards

Rated 4 out of 5 stars

It took a long time to get the product…

It took a long time to get the product but when it finally arrived it was just as ordered. So in the end it was fine.

4 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Elma
We apologize that your order was delivered to you a few days late. The delay was due to issues in international logistics. Nevertheless, we strive to create a better shopping experience for you in the future.
Best Regards

Rated 5 out of 5 stars

Great case!

Case came just as advertised! Very cute and sturdy!

11 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Rui
We are glad that you were completely satisfied with your recent purchase. We hope you enjoy your new accessory and we can see you again in a new purchase.
Best Regards

Rated 1 out of 5 stars

Cheap cheap cheap

Shipping took forever! Poor communication on updates and order status. When the case finally arrived it didn't fit properly it has huge gabs where the volume button is at and charging port. This case also doesn't have a boarder so if your phone drops it could crack the screen. And lastly the sticker design is crooked.

4 November 2023
FinishifyStore logo

Reply from FinishifyStore

Hello Tiffany,
We are sorry that the purchased case did not meet your expectations. Please allow us to explain the shipping time.

As you can read on the shipping information page on our website, the approximate delivery time for orders to the United States is between 10 and 18 business days. We received your order on October 6th, and it was delivered to your shipping address on October 25th. This means that your order was delivered to you in 19 days, which was only one day different from what was stated on our website.

Now, regarding the second issue:

The case you purchased is made of soft and flexible polyurethane. The design is not printed on it; instead, it consists of a separate layer that is finally inserted into the back of the case. The image on the back of the case is designed to depict Sanrio characters floating in the air. If you believe there is a problem with the design on the back of the case, please send us some pictures of it by contacting us through our website.

However, we hope to provide you with a better shopping experience in the future.
Best Regards

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