This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
Company replied
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Review summary
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What people talk about most
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I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
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I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
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1. its legal in Indonesia 2. customer support is good 3. some people are annoyed because the withdraws are not as fast as other brokers, but I dont see a real problem because everything is legit
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Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.
Buka AkunContact info
4.5
Excellent
841 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Slow customer service in handling…
Slow customer service in handling deposits and withdrawals
28 January 2026
Reply from FINEX
Thank you for your feedback. We sincerely apologize for the slow response in handling deposits and withdrawals. Your input is very important to us and will be used as an evaluation to improve our service. If the issue persists, please contact our team via live chat so we can assist you further.
Reply from FINEX
Terima kasih atas ulasannya. Kami menghargai harapan dan kepercayaan Anda. Finex berkomitmen menjalankan layanan secara profesional, transparan, dan sesuai ketentuan yang berlaku. Jika Anda membutuhkan bantuan atau informasi lebih lanjut, tim kami siap membantu melalui live chat.
Good trading with finex i like so happines
28 January 2026
Reply from FINEX
Thank you for your feedback. We’re happy to hear that you enjoy trading with Finex. Your positive experience and support mean a lot to us, and we’ll continue to provide reliable and professional services.
Reply from FINEX
Thank you for your review. We’re happy to hear that you had a very good experience with Finex. Your support means a lot to us and motivates us to keep providing reliable and professional trading services.
We waiting for long time to withdraw…
We waiting for long time to withdraw and deposit, usually we lose time for 15 minutes, it's better if you can fix this problem faster, and one more problem is not crypto trade like btc and etc.
28 January 2026
Reply from FINEX
Thank you for your feedback. We sincerely apologize for the long waiting time for deposits and withdrawals and understand how this can affect your trading momentum. Your input regarding faster processing and the addition of crypto trading is greatly appreciated and will be shared with the relevant team for evaluation and improvement.
Reply from FINEX
Thank you for your feedback. We appreciate your support and are glad to hear your positive impression. We will continue to improve our services and maintain a professional standard.
Reply from FINEX
Thank you for your feedback. We sincerely apologize for the slow response and the delay in the withdrawal process. Your input is very important to us and will be used to improve our service. If the issue persists, please contact our team via live chat so we can assist you further.
I choose FINEX
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me.
There is a few small issues like slippage and took a few hours for withdrawal, but overall it was okay.
27 January 2026
Reply from FINEX
Thank you for your review. We’re glad to hear that you chose FINEX and are satisfied with the application, especially the economic calendar and spreads. We also appreciate your feedback regarding slippage and withdrawal processing time. Your input is valuable and will be used as an evaluation to further improve our services.
Good choice for trading constmer…
Good choice for trading constmer service fast response replay what we asking and very clear
27 January 2026
Reply from FINEX
Thank you for your review. We’re glad to hear that you find FINEX a good choice for trading and that our customer service responds quickly and provides clear explanations. Your feedback motivates us to continue delivering professional and reliable service.
Deposits and withdrawals are easy.
Deposits and withdrawals are easy.
The trading is easy to maintain
27 January 2026
Reply from FINEX
Thank you for your review. We’re glad to hear that you find deposits and withdrawals easy and that trading is simple to manage. Your feedback motivates us to keep providing a smooth and professional trading experience.
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mendengar Anda menilai Finex dengan baik. Kami mohon maaf atas ketidaknyamanan terkait proses withdrawal yang dirasakan terlalu lama. Masukan Anda sangat kami hargai dan akan menjadi bahan evaluasi untuk peningkatan layanan.
I give two Thumbs up
26 January 2026
Reply from FINEX
Thank you for your review. We’re glad to hear your positive feedback and really appreciate the support. Your encouragement motivates us to continue providing professional and reliable trading services.
Mantap,okey......Berkelas.
23 January 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat.
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat.
Reply from FINEX
Thank you for your review. We appreciate your positive feedback and are glad to hear your satisfaction. Your support encourages us to continue providing professional and reliable service
Customer service by the name of Hani…
Customer service by the name of Hani provided very poor service, arrogant, haughty and proud, unable to provide a good explanation because of her arrogance. Tidak memahami apa gunanya dia dipekerjakan sebagai CS.
23 January 2026
Reply from FINEX
Thank you for your feedback. We sincerely apologize for the unpleasant experience you had with our customer service. This matter is taken very seriously, and your input will be forwarded to the relevant team for evaluation and improvement. If you need further assistance, please contact us again via live chat so we can help address your concerns properly.
Best broker
23 January 2026
Reply from FINEX
Thank you for your review. We’re glad to hear that you consider Finex the best broker. Your support motivates us to keep delivering professional and reliable trading services.
Reply from FINEX
Thank you for your feedback. We apologize for the inconvenience regarding the withdrawal processing time. Your request is well noted and will be taken into consideration as part of our ongoing service improvements.
Reply from FINEX
Thank you for your review. We’re glad you like the chart features. Your feedback regarding faster withdrawal and deposit is highly appreciated and will be used as an evaluation to further improve our services.
Affordable with account cent
Affordable with account cent. Withdrawal fast. CS respond me fast when I have a problem. So far I enjoy trading with finex. When a bit slow just click refresh button the candle will on again.
22 January 2026
Reply from FINEX
Thank you for your review. We’re pleased to hear that you find our cent account affordable, withdrawals fast, and our customer support responsive. Your experience and tips are greatly appreciated. We’re glad you’re enjoying trading with Finex and will continue to improve our services for a better trading experience.
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