FinestCarMats.co.uk Reviews 

This company is a scam, 10 working days later (14 days) and still no shipment. I’ve emailed customer service multiple times and keep being told they will send soon and still no shipment.

Very efficient, lovely quality and excellent fit (better than car manufacturers ones

DO NOT WASTE YOUR MONEY !!!! Hubby ordered new car mats over 3 weeks ago - they do not respond to emails . We have now requested a refund Shambles of a company !! Also reported to trading standards . UPDATE - Mats recieved !!! Very poor quality !!!!! Cheap looking!!! Had to trim a load of treads off . Like I said DO NOT WASTE YOUR MONEY !!!!!!

Horrendous.. poor quality mats, plastic used for binding, sewing atrocious, uneven cut out, there is absolutely nothing to praise.
Took over a month to receive!
Stay away from this company you can buy better quality from your local discount store.

Good people to deal with. Mats made to fit my car just right. Great quality and delivery.

Customer was in contact all through the manufacturing process with delivery updates. When the product arrived there was a component missing. My query was handled very quickly and professionally and items sent to me.

After receiving the wrong mats (the mistake was my own) Laura from FCM was able to rectify this almost immediately without any further costs. The quality of the mats are outstanding in every way and definitely compliments my Audi S5 - I thoroughly recommend.
Thanks again!

Regarding the car mats, they are exceptionally well-suited.

I ordered mats that were meant to take 5-7 working days. After 33 days still no mats. It took them 27 days to tell me their machine was broken. When I asked for contact information to make an informal complaint and I would like a refund. Which by their policies and procedures I had a right to. Laura in their customer service kept ignoring emails
Sent. I have now reported to trading standards for ignorance and refusing to give information customers have the right to know. Do not go near this business take your money and your business elsewhere

Excellent service and good quality product

The custom-made mats fit perfectly.
The service and support were first class.

Ordered these mats for my Hyundai, the drivers mat didn’t fit correctly, contacted the company and everything g was sorted and new mats are on the way.
Amazing company to communicate with.

Ordered mats for our new car which was easy enough and for a good price, said it would be 5 to 8 days with no update on the evri site with the delivery times/dates.laura in the office kept me up to date but took longer than 8 days to arrive, only let down

Lovely mats and I had a query and had immediate answers. Great customer service

initially wrong mats sent, but correct mats sent to replace wrong ones. So thanks to good customer service

This company is appalling, waited several days for a reply and always had to follow up my emails. My order took over a month to arrive, I initially asked for a refund on my order after it went over the ‘5-8 working days’ lead time, absolute rubbish by the way, as I was sick of waiting for my mats. Was refused a refund. Laura, who is extremely rude and has no customer service experience whatsoever was awful, barely answered my emails but the ones she chose to answer, were short and so disrespectful. I wouldn’t waste your time, my mats are not great quality, and the customer service is dreadful. Not worth my time or money, so do not waste yours!

The custom made mats I ordered arrived a little later than expected however, the quality of the product for the price is exceptionally good.
I think the small business have an excellent personalised product, I wish the company all the best I would definitely use again!

The mats were not correct for my car, unfortunately I left it too long to fit them to get them changed, if you have a Hyundai Kona Hybrid I would suggest that you don't purchase here.

On a less negative note, had the mats fitted they seemed of a good quality.

You don't even deserve one star. Well, maybe the lady who responded to emails quickly, but it's a shame her response wasn't as accurate as the one you'll find on their website. These personalized mats for Quasqai look like the ones in the picture. They're cheap, like the ones you'd find in any budget store for £7. I paid £19.99 on sale, plus £3.99 personalization and £3.99 delivery. The changes were supposed to arrive within 3 to 5 business days. Then, I was informed in an email that my mats were being "produced" and that the turnaround would be extended to 10 days. After 10 days, I received an email with a tracking number, but my mats wouldn't be available at Distances for another two weeks, even though the email promised they would be delivered in a week. So, I ordered the mats on February 7th and received them today, March 7th, even though they weren't at the supplier's location yesterday. Very disappointed and highly unlikely to recommend them. I'll just add that the mats from Homebargins lasted 4 months, on the driver's side. The ones I ordered are of lower quality, so I don't know if they'll last that long. Money down the drain.
Sorry , but I can't add pictures.

Great communication. I had a slight mishap with original order but this company came through with flying colours. Excellent service, excellent product. All in all, you cannot find a better company to deal with. 11 stars out of 10.