FinestCarMats.co.uk Reviews 

Car mats didn’t quite fit, refunded me quick and easy! Great customer service all round!

Had some issues with my original order for a rubber boot mat for my X5. It came in good time but was the wrong item. I then experienced problems with customer service as reported by other reviewers. However, I was contacted by the new management with an apology and everything was sorted out very efficiently. The replacement mat has arrived, good quality and fits perfectly. The five star rating I gave reflects the way the new management deal with issues, which are bound to arise from time to time.

To be fair the delivery was 4 days as promised. The mats were a correct fit but the wrong colour trim and no rubber heel pad for which I paid extra. You cannot contact by phone, the email reply took 24 hours and have been totally ignored since. I notice the company was dissolved in Dec 24. Advise to not use these suppliers!

They never delivered my order and dont want to issue the refund
Stupid Rayan

I ordered the mats for my car they never arrived. I habe contacted them in numerous occasions they dont want to issue the refund .
They are really idiots

Ordered my VW Golf mats and had an initial problem with the mats not fitting and no communication. Then got a phone call from Alistair to say he’d just taken over the company and wanted to sort my issue out. True to his word he did just that!! The new car mats arrived and fitted perfect, excellent quality and great communication from Alistair from the first call to the mats being delivered. Would deffo buy them again!!
Thank you Alistair and good luck with your new company.

After a very disappointing start , Alistair resolved the problem immediately . I wish him luck in his new venture.

Ordered some Matts for my Ford transit custom and they fit perfectly
Good quality carpet as I went for top of the range

Well made, good quality and British-made. Recommended.

I've ordered 2 times for FInest car mats and I'm very happy with them. My favourite was the very think and luxury car boot mat I ordered.

Received my car mats today after 17 days after placing order delivery was a problem, but after receiving and check the product I can confirm the quality is excellent, not a 5 star. But if delivery had been as stated , it would have been.

After a few issues to begin with. Robert sorted the issue for me and I now have the mats which look great.

front mat for Fiat Ducato x250, Mat is appalling quality, the shape of the mat is off by some margin so won't sit squarely, the heel pad (an extra) is too far to the left.

Initial contact seemed positive, photos sent, my issue would be 'looked into', nothing since. As others have pointed out, this company was dissolved in December 2024 so should they be trading?

Fast delivery, good service 👍🏻

I ordered mats Sunday 28/10/25 and received them on Saturday 11/10/25 so just a couple of days over stated delivery time. The mats were a perfect fit with clips and a heel insert on the drivers mat, the only thing is I should have gone for the luxury mats as these are maybe a bit thin compared to the manufactures ones so will get them when I need new ones in the future but at £34.00 I cant complain. I was contacted by phone by the new owner 2 days before delivery to let me know mats were coming, so that's something that other companies would not do, so well done.
I B Fife

I did have a problem with my order. But a new owner contacted me about my car mats, he had them made & sent to me in 4 days. Just put them in the car &they are a great fit, plus they look great. Hopefully every one can give the new owner a chance to sort your orders out, as he has been brilliant with me. Plus i would use them again.

Ridiculous length of time to wait to receive a product. I understand a couple of weeks for bespoke, but to try and pass these off as hand made is shocking to me. Received them today 8/10/25, having ordered on 17/9/25. I ordered ‘prestige’ at £55.99 and I could have bought better quality in B&M (other bargain basement stores are available). The fixing holes are too close together so they gape and they’ve added fixing holes to the rear mats, when my vehicle type doesn’t come with fixings in the rear.
Polite response to emails but stating “…manufacturing machinery had some unexpected downtime. Since everything we make is bespoke, it took us a bit of extra time to get things moving again.
The good news is your items are now being finished up…” and then take another 7 days for them to be sent out, is totally unacceptable. Coincidently they were shipped the same evening I asked for a refund.
There’s a code CTVEL on the attached label, are they passing off Comfort Velour as ‘Prestige’… who knows?!
I would not recommend!

Poor quality. Studs on drivers side mat came off after 2 days. Tried to contact no response. Stay away.

I ordered my Volvo mats on 17 August 2025 the money was taken straight away I’ve emailed twice in the last week it says that you’ll receive a reply the next day I’m still waiting not happy at all

If you are wanting theses for a Christmas present, order in October